Voucher in - Ewallet out?

As the title suggests I'm looking for casinos that accept withdrawals to Skrill when depositing Paysafe. Videoslots removed this option a while back and today I've learned that Guts have done the same. They have new policy since a few months back. I would have liked to be kept in the loop - they clearly know how I like to play. Im guessing it applies to their whole group of casinos and licensees, so that's many casinos crossed of my list.

I know MrGreen and BetAt still let's me transact this way.

Do you know of any other?

Thanks!

Freddy

I have done this many times, Ukash (back in the day) and more recently Paysafe as the deposit method and then on my lucky days withdrawals to Skrill or debit card.

Casinos which have done this for me include..

Guts
Next Casino
Casino Luck
32 Red
Roxy Palace

Now policies may not be set in stone, I do believe that they will pay out to the last payment method used which was NOT a voucher

For example, debit card deposit, Paysafe voucher deposit, Skrill deposit, Paysafe voucher deposit, they would pay out to Skrill!

If it is a brand new casino account where ONLY vouchers have been used then 99% of casinos HAVE to (or are supposed to) pay out via bank transfer only.

jonmincher said:

I have done this many times, Ukash (back in the day) and more recently Paysafe as the deposit method and then on my lucky days withdrawals to Skrill or debit card.

Casinos which have done this for me include..

Guts
Next Casino
Casino Luck
32 Red
Roxy Palace

Now policies may not be set in stone, I do believe that they will pay out to the last payment method used which was NOT a voucher

For example, debit card deposit, Paysafe voucher deposit, Skrill deposit, Paysafe voucher deposit, they would pay out to Skrill!

If it is a brand new casino account where ONLY vouchers have been used then 99% of casinos HAVE to (or are supposed to) pay out via bank transfer only.

Click to expand...

Leovegas and CRgroup allowed this recently, too. But the most dont like it.

datch said:

Leovegas and CRgroup allowed this recently, too. But the most dont like it.

Click to expand...

If you are verified at a casino and have used an ewallet before you should be able to withdraw to that option if you deposit via a voucher. If casinos don't like this then why offer paysafe card vouchers as an option? I don't get it.

Just to add that I always make my first deposit through Skrill and that I ask for confirmation that I'll be able to transact this way. Of course my account including Skrill is verified. I don't see the problem. I'll alert Yits, perhaps he would like to add something.

Freddy

Not sure of the full 'In's and Out's' however there is some form of legally binding policy in place regarding players having to withdraw to deposit method most used, or to start with first withdrawal must be to same as last deposit method used.

This is the bones of the rule maybe any rep can expand??

32red are by far the most flexible for established customers in regards to letting you choose where your withdrawals go to.
I can understand why most casinos would wish to send to bank however as they're aren't any fees for them. Sending to ewallets carries a % for them so why pay it when they don't have to?
Which always made me wonder why more places didn't try giving better incentives for people to deposit by bank transfer? In Uk its immediate and carries no charge for either party? It's a bit like Currys/Pc World refusing to give any discount on a 2k tv if you pay by cash when you know the next guy through the door that pays by credit card avails of the same price yet they lose 2-4%!

I was offered to to withdraw to Paysafe. I have looked into it and it seems you will not get a voucher, but rather a credit to your 'my paysafecard' account which you need to register for and verify like a casino account.
Beats the purpose and simplicity of 'cash vouchers'.

I'm hesitant to go with a regular casino bank transfer. I just don't want it on my statement (And strictly speaking my bank is not supposed to accept it...)

I've contacted Yits, but he's been offline for several week.
Hoping he sees my PM soon.



Freddy

Yits has been on hols last week but I'm told he is back later this week

IMO I find the Paysafe account (where you have to register online) to be a bit of a PITA, find I'm logging into 3 different accounts before a single spin is made (casino, Paysafe, Skrill)

I deposit with Paysafe and withdraw to Skrill all the time at Guts they are my most used/common methods, now you've mentioned the casino in question I don't think you will have a problem if Yits gets involved but as I mentioned before their hands maybe be tied to a degree due to the payments rule.

Just to update this.
I've received a couple of PMs and there's clearly other players affected (or soon to be) by this policy change.

I was advised to contact Tony and I did two days ago. So far I've not heard back from anyone at Guts.


Freddy

policy issue

Hi all, back from Berlin now with batteries recharged - not 100% up to date about any payment policy changes but will take this internally with our payments and legal teams to have a gander. If it's something I cannot change due to legal/regulatory requirements, I'll let you know and suggest best workarounds.

BR

Yits

Paysafe deposits

Hi man,
I know Guts does it, since they also have an Withdrawal option to paysafe right now,
if u have some winnings u can always deposit into your skrill with paysafe card he, it costs 5.5% fee
Next casino does it for sure,
its about the Overall deposits, if u deposit 100 euro with skrill on guts, and win nothing for example, and u deposit 25 paysafe and withdrawal 100 to skrill then it wont be a problem, atleast that was how i got informed about it
Energy did it also, but also they changed policy and don't accept this way of deposits anymore
i did it once on videoslots, wasn't a problem though

nelsnik explained it in a nutshell - we operate under the (pretty standard) payments policy often referred to as "satisfying all methods". This does mean, I'm afraid, that all withdrawals above the deposit amount on skrill in nelsnik's example (bar maybe a small threshold margin) would need to be withdrawn via bank transfer if the deposit was via paysafe.

Can I ask why you would not just want to exclusively, or at least mainly, use skrill for both deposit and withdrawal purposes?

Guts - Yits said:

nelsnik explained it in a nutshell - we operate under the (pretty standard) payments policy often referred to as "satisfying all methods". This does mean, I'm afraid, that all withdrawals above the deposit amount on skrill in nelsnik's example (bar maybe a small threshold margin) would need to be withdrawn via bank transfer if the deposit was via paysafe.

Can I ask why you would not just want to exclusively, or at least mainly, use skrill for both deposit and withdrawal purposes?

Click to expand...

Thank you Yits.

To me it's the most convenient method, and one that I got confirmation would be accepted when I signed up.

If I'm to make a deposit into Skrill I would have to do a bank transfer as my cards are not accepted there.

I can get a Paysafe voucher about anywhere and make an instant deposit.

If I make a withdrawal I'm definitely going to play again with my winnings and Skrill is great for that.
Having winnings go through my bank account it would take several days before being able to play.

I respect your right to change policy, but you should have have informed players affected by this.
Having your withdrawal canceled and being told there will no exceptions is not exactly player friendly.


Freddy

To be honest I would like to see more of a forum presence from Guts.
I'm sure Yits it busy - perhaps it's time for him to appoint a new rep.
I'm not sure if TonyGuts is still with them as he never read my PM.


Freddy

Hi Refre,

I'm not sure to which extent we did change policy - it might seem a bit dim of me, but I was under the impression that the procedure described earlier was pretty standard. Every online gaming company I have ever worked or personally played at has always upheld a similar policy to this, albeit with occasionally differing nuances and exceptions to the rule.

To the best of my knowledge, the primary reasons for this are financial transparency and preventative procedure, as depositing via paysafe and duly withdrawing via skrill via a offshore operation can be abusable.

Now clearly this is not the case for yourself as you have explained your motive - and otherwise you would not be creating a public forum thread on the topic

I think that exceptions can be made with established players, provided our security/payments manager approves, always on a case-by-case basis. It may not be in the exact desired format you propose as your ideal - i.e. never depositing via skrill, and only withdrawing back to it from paysafe deposit winnings, but perhaps we can find some middle ground. Let's try to see if we can find an adequate solution for you.

I have also PMed you to pursue this further.

BR

Yits

refre said:

To be honest I would like to see more of a forum presence from Guts.
I'm sure Yits it busy - perhaps it's time for him to appoint a new rep.
I'm not sure if TonyGuts is still with them as he never read my PM.


Freddy

Click to expand...

refre said:

As the title suggests I'm looking for casinos that accept withdrawals to Skrill when depositing Paysafe. Videoslots removed this option a while back and today I've learned that Guts have done the same. They have new policy since a few months back. I would have liked to be kept in the loop - they clearly know how I like to play. Im guessing it applies to their whole group of casinos and licensees, so that's many casinos crossed of my list.

I know MrGreen and BetAt still let's me transact this way.

Do you know of any other?

Thanks!

Freddy

Click to expand...

I can deposit with Paysafe and WD via Skrill at MrGreen,LeoVegas,CasinoEuro,Quasargaming,Energy Casino etc etc.
Never had issues with it before.

And to be honest if a casino would disallow me to WD this way they won't see me back anymore.

I do deposit ONLY with Skrill or Paysafe.
Paysafe is used when I do not have enough funds on my Skrill at that time.
I want to keep my banking business as far away as possible from gambling or online gaming activities.

If you deposit via Paysafe it simply means you PAID to play.
What does it matter to a casino if they have to process a withdrawal to Skrill.
Especially when the player is KYC'd and did previous valid Skrill deposits.

A very bad development if casino's are gonna deny payouts to an e-wallet when depositing via a voucher.

You can use a Paysafe voucher and upload it to Skrill but to the cost of 5.5% I believe so that is like €5.50 wasted on every 100 Euro.
Don't think people like doing that either!

In addition, when Skrill funds are low and you use a Paysafe voucher to top Skrill up rather than directly put the PS voucher into the casino site, eventually it will 'block' you and say that you have reached your annual upload limit.

This limit is not very high either so will become a PITA if casinos start insisting that direct PS voucher deposits have to withdraw via bank transfer.

The documents I used for KYC at lots of casinos (full ID docs, Driving licence, bank cards, utility bills) which have been widely accepted have also been refused by Skrill when attempting to avoid the 'annual limit' problem and 'expand' my Skrill allowances.

I think as mentioned as long as there has been evidence of transactions over the lifetime of the casino membership which show the various payment/withdrawal methods in use then you should be able to use any/all of these methods for future transactions.

Thank you Yits for getting back to us and for offering to look into this in greater detail.
Obviously I do make some deposits via Skrill, mainly when I have winnings from Guts or other casinos.

In the past there was no way of withdrawing via Paysafe and that's probably why I was able to withdraw to Skrill.
Technincally it may now be possible to withdraw to Paysafe, though it's a totally different product.
Not voucher in and voucher out, but rather a separate E-wallet. And not a good one at that...
Thanks lotusch and jonmincher for summing it up perfectly



Freddy

this is an interesting thread.

I do not want any gambling transactions going through my bank a/c for the next 3 months as I am re-mortgaging and these days they go through everything.

So I was considering depositing via Paysafe (and withdrawing via skrill if I am lucking to get a withdrawal). I don't play that much these days and only have a/cs at Leovegas, Casumo and Mr Green.

@all but most specifically @refre For now, most major territories except for AU (it's pending ) will be able to withdraw via paysafe, apparently it's an option nowadays, and you can get a voucher to cash in at your local shop.

@refre, you are allowed to withdraw a part back to skrill for now, but anything via paysafe overshooting greatly the skrill amounts deposited will need to be be withdrawn via paysafecard I'm afraid. You can query the exact amounts via CS (preferably via email, sometimes it might take a little while over chat if agents are multitasking...).

The good news is you need not wait around for bank transfers etc.

Reply on thread, via PM or both as you see fit

Hope this helps a bit for all involved

BR

Yits

Thanks for your time Yits and for looking into this.

That is not very good news I'm afraid.

The Paysafe withdrawal option is not a good one.

It really defeats the purpose of a no hassle deposit option when you have to register for yet another E-wallet to get your winnings. And even as a fully registered and verified customer there are some heavy limits placed on this option. And you definitely can't exchange PINs for cash, at least not in my country.

You clearly appreciated my reasoning and I must say I'm disappointed that as the casino manager you were not able to adjust your payout policy.


Thank you.



Freddy

Sorry maybe i missed parts of this thread... But you can always cash out via Bank Transfer instead of back to Paysafecard right?

hoff1985 said:

Sorry maybe i missed parts of this thread... But you can always cash out via Bank Transfer instead of back to Paysafecard right?

Click to expand...

Yeah in most cases casino's want you to WD to your bank if your last deposits came from vouchers.

lotusch said:

Yeah in most cases casino's want you to WD to your bank if your last deposits came from vouchers.

Click to expand...

Thats good!! I just thought because it seems casinos are starting to WD to Paysafe too, if they have the "same in - same out" policy i wonder if they force you to wd to Paysafe, if yes i would stop using Paysafe at all. Don't want to get voucher codes as a cashout, or don't want to wd from my Paysafe Account.

Mostly i use Skrill anyways...