- Joined
- Jun 5, 2015
- Location
- Near Newcastle
Hello. I have been a lurker for a very long time even though I signed up relatively recently.
I have played in a lot of online casino's but I have never felt the urge to post in here before as I except that things will not always go your way and that all sites can appear not up to standard even though it is just a personal experience.
But today I tried out in Sapphire Rooms. They give a £5 no deposit bonus then 3 deposit bonuses. 200%,100% then 50%.
As is often the case I shot up to £35 in no time with my £5 welcome bonus then once that went I made my 3 deposits. Each time I made a deposit they very quickly went down to near nothing leaving £0.05 or so.Each time I had to email or call CS in order to get the promised bonus that accompanied them.Only after numerous emails and calls,and on my last bonus qualified deposit was I told that a few spin games allows you to reduce your wager to the small amount left ( £00.05 ) then your bonus will become active.
Every deposit and bonus in this site ( other than the very rapid £35 from £5 free welcome bonus) very quickly evaporated to nothing without ever going above the starting amount. It gave the worst game play in my long experience of online slot playing.
Customer services when talking to them online did not even know the most basic of their sites important details such as what their % pay out was.
Have I just been unlucky? Is this Sapphire Rooms a struggling site trying to stay afloat in a sea of many other sites and just fleecing anyone who comes along in the vain hope of staying alive?
This is the worst site out of very many I have played.
Thoughts please?
I have played in a lot of online casino's but I have never felt the urge to post in here before as I except that things will not always go your way and that all sites can appear not up to standard even though it is just a personal experience.
But today I tried out in Sapphire Rooms. They give a £5 no deposit bonus then 3 deposit bonuses. 200%,100% then 50%.
As is often the case I shot up to £35 in no time with my £5 welcome bonus then once that went I made my 3 deposits. Each time I made a deposit they very quickly went down to near nothing leaving £0.05 or so.Each time I had to email or call CS in order to get the promised bonus that accompanied them.Only after numerous emails and calls,and on my last bonus qualified deposit was I told that a few spin games allows you to reduce your wager to the small amount left ( £00.05 ) then your bonus will become active.
Every deposit and bonus in this site ( other than the very rapid £35 from £5 free welcome bonus) very quickly evaporated to nothing without ever going above the starting amount. It gave the worst game play in my long experience of online slot playing.
Customer services when talking to them online did not even know the most basic of their sites important details such as what their % pay out was.
Have I just been unlucky? Is this Sapphire Rooms a struggling site trying to stay afloat in a sea of many other sites and just fleecing anyone who comes along in the vain hope of staying alive?
This is the worst site out of very many I have played.
Thoughts please?