HelloCasino

Hi other members!

i'd like to ask if there is anybody else playing in HelloCasino? I normally play with casinomeisters accredited list casinos and sometimes (hardly) i try some new casinos who i'll see seems to have a nice vibe going on.

I recently joined HelloCasino and used welcome bonus, got lucky, cleared wagering requirements and made sure i didnt violate any of the bonus terms whatsoever.

This casino seems to be brand new as it opened doors at december and what i have heard / read to a date about it it should have trustfully people behind it. Customer support seems to be in good shape, really kind and responsive, thumbs up for that. Answers seems to come fast. Seem to be licensed in Curacao.

I have currently wire transfer withdrawal ongoing from last week couple of thousand euros, a bit over 3k €, ID was verified pretty fast and well see if it hits my bank account this week (all these public holidays have been messing it up). It have been approved by their cashier beginning of last week and im currently waiting for it. Of course i asked about their customer support if it has been processed (because im anxious, thats some good money over there) and they said yup, it is paid out.

I personally think it should be at my account like wednesday (tomorrow) at least. Everyone who i know have had no issues regarding their wire transfers so far so it sounds good and 4 business days to receive the funds are promised/suggested in approval.

I have high hopes on this one as a player and also their bonus terms seems to be quite honest. Everywhere where i have heard anything about this casino everybody has got paid for date (well yes, they just opened the casino) so i just like to know if there is anybody else playing over this casino? Am i the only one at meister and does anybody really know anything about this casino?

So far my own personal expriences about this place has been positive...

i haven't had to make a withdrawal, i just did the welcome bonus, the main thing i noticed were live chat was super quick and answered everything i asked them about the bonus/wagering before even signing up, the only thing that personally wasn't so great for me were the options to withdraw were very limited, deposit methods were fine though.

Hopefully it all goes smoothly for your withdrawal. Im guessing Nate will be able to confirm how good the withdrawals are as he hit a huge DOA win at them

Wild Reels said:

.. Im guessing Nate will be able to confirm how good the withdrawals are as he hit a huge DOA win at them

Click to expand...

Actually that hit was mine Nate helped me out with screenshot attachment..

doh well i hope it goes smoothly then !

withdrawals

Made a withdrawal request(s) on last wednesday 31.12.2014, processed on friday 2.1.2015, havent arrived to my bank yet. Propably due the holidays between etc.

Couldnt get any Microgaming games to work, chat insisted that there is nothing wrong w them, despite trying w other computers, browsers, restarts (modem/computer) cache/cookies. My friend also made an account, and tried, didnt work. At this point i decided to close my account, was told that withdrawals shouldnt be affected.

Chat was really nice as told here, but denying the problem that clearly existed was too much for me.

Maybe i will give them a another chance later on, if the money appears soon to my bankaccount, and they add Skrill/Neteller as withdrawal methods aswell.

Received my withdrawal at my Bank account today, so everything worked nice and smoothly.

Wire transfers just take some time normally everywhere, so of course i wish they add Skrill at their withdrawals in near future too. =)

I joined up last night, after seeing this thread. Cleared the VERY reasonable WR of only 25xB, and made a withdrawal request today.

One thing i did notice is that it appears you can withdraw your cash at any time, like betat, leo vegas etc.
BUT unlike those site, you can still withdraw even if you have dipped into the bonus funds at some point.

My balance dropped at one point to about £40 bonus money, but once I'd recovered, everything over my £100 bonus was still showing as withdrawable.

Seems like a good site. Netent and MGS games, which ran very smooth,
The only drawback I can see is that, although there were plenty of deposit options, I could only withdraw via bank transfer

jakanfinne said:

Made a withdrawal request(s) on last wednesday 31.12.2014, processed on friday 2.1.2015, havent arrived to my bank yet. Propably due the holidays between etc.

Couldnt get any Microgaming games to work, chat insisted that there is nothing wrong w them, despite trying w other computers, browsers, restarts (modem/computer) cache/cookies. My friend also made an account, and tried, didnt work. At this point i decided to close my account, was told that withdrawals shouldnt be affected.

Chat was really nice as told here, but denying the problem that clearly existed was too much for me.

Maybe i will give them a another chance later on, if the money appears soon to my bankaccount, and they add Skrill/Neteller as withdrawal methods aswell.

Click to expand...

Still waiting for my withdrawal to arrive..

jakanfinne said:

Still waiting for my withdrawal to arrive..

Click to expand...

Hi,

My withdrawal request approved in Hellocasino 30.12 and still waiting...

Any body message me a link for the fee sign up please

Wild Reels said:

doh well i hope it goes smoothly then !

Click to expand...

I see your promoting them wilds? No free sign up cash?

.

I talked with the guys behind Hello! Casino a couple of weeks back and I think it is a casino with potential.

I would't have any problems doing a few deposit there, but I think it is a bit too early to start promoting them.

They need to add more withdrawal options as it is not good enough to offer 16 different deposit alternatives but only bank wire as withdrawal option.

I am also not very familiar with the white label platform they are operating on.

But yeah - nice experienced people behind that know how to run a good casino.

heres some new info

owned by MYEG BV same owners as vegas berry and a few others
fenix casino
amber casino
jackpot nights

randomiam said:

owned by MYEG BV same owners as vegas berry and a few others
fenix casino
amber casino
jackpot nights

Click to expand...

I believe these casinos are white labels operating on the same platform, but not necessarily connected.

I remember I asked the Hello! people about Jackpot Nights in particular (since it looks like a very poor site) and they had never heard of it.

As far as I know, Hello! Casino is not connected to any other casinos.

It is like when you see "operated by EveryMatrix" on many different sites. Not necessarily connected, only using the same platform or other services.

Just checked my bankaccount... withdrawal still not there... the req. was made via cashier 31.1.2014 approved by them 2.1.2015 and now its 12.1.2015...

I can propably say goodbye for the money The chat didnt answer this morning either, was just complete silence there for minutes. Not a greeting or anything.

jakanfinne said:

Just checked my bankaccount... withdrawal still not there... the req. was made via cashier 31.1.2014 approved by them 2.1.2015 and now its 12.1.2015...

I can propably say goodbye for the money The chat didnt answer this morning either, was just complete silence there for minutes. Not a greeting or anything.

Click to expand...

This does sound terrible and based on that I would never play there.

I hope you get the money eventually

jakanfinne said:

Just checked my bankaccount... withdrawal still not there... the req. was made via cashier 31.1.2014 approved by them 2.1.2015 and now its 12.1.2015...

I can propably say goodbye for the money The chat didnt answer this morning either, was just complete silence there for minutes. Not a greeting or anything.

Click to expand...

My withraw hasnt come either 30.12 approved. I was trying to chat in Hellocasino nobody home, then vegasberry nobody. Then i go to fenixcasino
there was karen. I have no account there, went to vegasberry there she was karen again. And i have to make a little teasing there that Skrill isnt working and she is saying me that Skrill is quite safe to make deposits. I have withdraw in vegasberry too, and now im really

This chat i just had them is not looking so promising..

Karen 2015-01-12 11:28:39
Hi, according to the latest information it was a problem with certain transactions
and?
Karen 2015-01-12 11:29:07
we apologize for the inconvenience, but our team is working hard in order to solve this situation within today

me:so the withdrawals havent even paid out yet despite hellocasino confirming that several times

I understand the inconveniences, but as I said said our team is working to solve this embarrasing situation as fast as possible

me:and which point did you thought that it might be good to inform the players waiting for the withdrawals?



So the withdrawals havent even paid out...

GoodbyeCasino?

Moneys from Hellcasino is in my account, the day of miracles

Also i received my second withdrawal which i made 30.12.2014. So far 2/3 withdrawals has been paid out. My newest WD is from couple of days, and i believe next week or this friday it should be there.. Also i talked with their support they had some issue with payments processor etc but it have been fixed out already now.

Edit. Just received my latest withdrawal too. Last withdrawal was pretty fast already.

Overall positive experiences about this casino. Withdrawals 3/3 paid. Yup, the time is bit long as "todays standards" but the most important factor is getting paid when you have withdrawal.

Im glad you all been getting paid, The time is not ideal but just could be down to payment processors problems,

just got an email with screenshot that my withdrawal was paid today... from requesting wd it took 13 days them to pay it.

I hope that it was onetime tech. problem, and they learn to inform players ab. these. Otherwise i cant see very good future for this casino.

jakanfinne said:

just got an email with screenshot that my withdrawal was paid today... from requesting wd it took 13 days them to pay it.

I hope that it was onetime tech. problem, and they learn to inform players ab. these. Otherwise i cant see very good future for this casino.

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And withdrawal landed to my bankaccount today.. So it took 14 days from withdrawal request to arrive.. nice work

My withdrawal also arrived at my bank this morning. So considering the withdrawal was only approved last Thursday morning. It's only took 3 'business days'. So I'm quite happy with that