no flushing at 32red?

andyhinckley

Meister Member
CAG
mm3
Joined
Dec 12, 2004
Location
uk
When i have had a good session at 32red about this time of night i ask CS if they can flush my winnings..
Just been told they can no longer flush winnings.

:(

this was the main reason 32red WAS my number 1 casino

I am now going to have to wait till monday till my winnings are available for withdraweal.

any one else think this sucks?
 
32Red is an multi-award winning casino reviewed by Casinomeister
have been reading posts.. was bit mad at no flush

after this withdrawal i may be closing all my 32 reds accounts

wednesday night i withdrew £100 from virgin, it was in my paypal early hours thursday morning, same with ladbrokes a few days before, and intercasino last month,
yet 32 red.. (second to none) i have to wait 4 days!!!
 
have been reading posts.. was bit mad at no flush

after this withdrawal i may be closing all my 32 reds accounts

wednesday night i withdrew £100 from virgin, it was in my paypal early hours thursday morning, same with ladbrokes a few days before, and intercasino last month,
yet 32 red.. (second to none) i have to wait 4 days!!!

How many do you have? Thought you were allowed one per person?
 
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Probably meant 32Red Plc accounts - 32red, Dash, Golden Lounge, Nedplay.

Yes, I agree this is very disappointing. It was a business decision based on the fact that flushing accounts is costly, especially when people (me included) would have the balance flushed, and then redeposit maybe in the same day ( when I could have just reversed some of it). There are payment processing costs for each transaction. So blame it on me. Sorry. :(
 
Yes, I agree this is very disappointing. It was a business decision based on the fact that flushing accounts is costly, especially when people (me included) would have the balance flushed, and then redeposit maybe in the same day ( when I could have just reversed some of it). There are payment processing costs for each transaction. So blame it on me. Sorry. :(

O no! You are not to blame. :)

The processing costs are there even if you wait to the day after to redeposit. This is about the casino. They have figured out that if we not allow flushing anymore, we can save some money.
 
I was a bit baffled by this - I only flushed early last week at Golden Lounge via CS live chat and all OK. When I read the OP I thought it may have been an over-zealous CS agent who had got it wrong, but Bryan and others have confirmed.....................

(snip) sorry cut away and re-posted into appropriate thread.
 
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As Bryan said i have accounts at Dash Nedplay and 32red.

But having to wait till monday to get my winnings does seem a bit harsh :(

Yes, it seems harsh, especially since they can't expect you to make another deposit this weekend.
Reverse is not an option. Don't do it! Maybe they can close your account over the weekend so you don't risk it. That is responsible gambling!

The reason people deposit again instead of reversing a cashout is simply because they are not allowed to take a bonus with reversed money. If a big one is offered of course any sane gambler want to use that one. It's calling for us :)

The cost is a lot even for a gambler who actually is paying for the service:p
 
rather miffed about this too,as with others it was a big plus for playing at 32 red as there were 2 big advantages,much faster payouts and no temptation to reverse.From a cost point of view i would have been happy to pay a fee for the service.
sorry 32red but this a bad move and may cost you in the long run and could at least have waited tiil after xmas :(
 
Please do not bite my head off here - I had never even heard of flushing before - would just like to ask a 'devil's advocate' question.

I take it the main reason people want this is so they can go to 32red , take their bonus offer, and then if they win they want to use those winnings from that bonus in another casino ?? Why would they, or another casino, or any type of business, want customers who do that ?

(I can understand the logic behind the temptations of doing a reverse withdrawal - but surely gamblers who either cannot afford it, or cannot resist the temptation, should not really be gambling anyway?)
 
Please do not bite my head off here - I had never even heard of flushing before - would just like to ask a 'devil's advocate' question.

I take it the main reason people want this is so they can go to 32red , take their bonus offer, and then if they win they want to use those winnings from that bonus in another casino ?? Why would they, or another casino, or any type of business, want customers who do that ?

(I can understand the logic behind the temptations of doing a reverse withdrawal - but surely gamblers who either cannot afford it, or cannot resist the temptation, should not really be gambling anyway?)

If the money has been won by the customer, It belongs to the customer. So why wouldn't they expect to receive it within a reasonable time, like MOST other casinos do?

It's almost like going to your bank to get money from your account, and being told 'come back in 4 days', because we don't want you to spend your money anywhere, other than giving it to us
 
Please do not bite my head off here - I had never even heard of flushing before - would just like to ask a 'devil's advocate' question.

I take it the main reason people want this is so they can go to 32red , take their bonus offer, and then if they win they want to use those winnings from that bonus in another casino ?? Why would they, or another casino, or any type of business, want customers who do that ?

(I can understand the logic behind the temptations of doing a reverse withdrawal - but surely gamblers who either cannot afford it, or cannot resist the temptation, should not really be gambling anyway?)

Flushing wasn't so interesting earlier.
Back then32Red had only a 4 hours reversal time and they paid 7 days a week. There was no reason to flush.

Then it changed to 24 hours, and I remember defending them here telling everyone that it didn't matter, since they could still flush their withdrawl.
It wouldn't be any different besides that those who were depositing using card could choose if they wanted to reverse for 24 hours instead. They couldn't reverse longer time, but webwallets could.

I wouldn't mind at all if the word flush disappeared if they changed the settings back to 4-6 hours.
I don't like this at all. They who have a lot of money to spend on gambling probably don't care, but the rest of us do, and that doesn't mean that we are irresponsible.
 
The reason people deposit again instead of reversing a cashout is simply because they are not allowed to take a bonus with reversed money. If a big one is offered of course any sane gambler want to use that one. It's calling for us :)

Another big reason (at least for me) is that I'm likely to keep reversing portions of my withdrawal. If I make a fresh deposit I know I'm done when the deposit is gone. I'm less likely to deposit again after I lose. If I take a bit from my withdrawal I'm tempted to keep taking from it as it doesn't sting as much as taking it from the bank.

It's a mental thing of course but my poor mind just isn't wired correctly I guess. I'm ok with losing a fresh $ 100.00 deposit but let me lose $ 25.00 of a pending withdrawal and I go into chase mode. I'll risk an entire $ 2,000 pending withdrawal to win back my $ 25.00. :oops:
 
Im waiting for my last withdraw from 32red.
After playing there for many years ill be closing my account after i receive my money.
I cant see any reasons why i should play there anymore when there are casinos that have instant cashouts, great promos and great support.
Sorry to say but 32red are not second to none anymore.

/slotaholic
 
If 32red are wondering just how customers will react then they do not even have to read all these threads.

All they need to do is read our dear Tirilej's post. The fact that one of their staunchest supporters disagrees says it all really.

Never thought I would see the day that happened but credit where its due.
 
If 32red are wondering just how customers will react then they do not even have to read all these threads.

All they need to do is read our dear Tirilej's post. The fact that one of their staunchest supporters disagrees says it all really.

Never thought I would see the day that happened but credit where its due.

I always tell my daughter that I love her, but not always what she's doing.
It's the same here. I love the people behind it, but I don't love what they are doing now.
They have their reasons but I don't have to agree that it's the best they can do. Maybe the best for them, but not for the players.

I always defend players first since I'm one myself :)
 
Probably meant 32Red Plc accounts - 32red, Dash, Golden Lounge, Nedplay.

Yes, I agree this is very disappointing. It was a business decision based on the fact that flushing accounts is costly, especially when people (me included) would have the balance flushed, and then redeposit maybe in the same day ( when I could have just reversed some of it). There are payment processing costs for each transaction. So blame it on me. Sorry. :(

The rules in almost every casino REQUIRE players to do this, and telling the casinos that it would save them processing costs to allow reversals to count as fresh deposits under the rules always falls on deaf ears.

The silly fresh deposit rules have always been around, casinos have brought this on themselves, so shouldn't complain about players now having gotten into the habit of having their withdrawal flushed and then making a fresh deposit almost straight away.

Even the change to allowing partial reversals rather than all or nothing was "ignorant", as the real problem was the fresh deposit rules, not whether or not you could easily reverse portions of a withdrawal.

In the long term, there is always going to be a cost for a deposit, whether it's done today, tomorrow, or next week. A casino is not going to make any money from a player until they make a deposit, so by delaying their deposits by a day or two simply means that less is deposited overall in any given time frame.

This is again "corporate speak", and this excuse has been trotted out year after year, yet whenever it is suggested that simple rule changes could get players reversing parts of recent withdrawals for the next day's deposit, casinos just don't want to know.

Perhaps there should be an effort to persuade the UKGC to outright ban the practice of players being able to reverse all or part of a previous withdrawal as a "responsible gambling measure". If this happened, I bet the arguments about processing costs being the reason for ever longer pending periods would evaporate very quickly, and casinos would have to compete for fresh deposits only, leaving them with the only way of winning money back from a player being to persuade them to deposit again whilst they are still enjoying the "rush" of having had a decent win. This would be best achieved by paying out the winnings faster than the player comes down from the high of winning.

As an industry, they can also put the squeeze on the banks and other financial institutions over the excessive charges. The EU has already made a start by attacking the high fees being charged by the banks on card transactions. They want these fees limited to the actual costs of making the transaction, plus a reasonable level of profit. This would mean pennies in the case of the 99.9% that are processed electronically by payment terminals, not the pounds now charged on larger transactions due to calculating a fee based on a percentage of the amount, rather than the cost of transacting.

One downside would be a likely end to all these incentives to use a particular card over another or cash. For businesses like casinos, this would be an end to players being able to make a couple of percent purely through "churning" their money in and out of casinos with no real intent to play, which I understand can be a HUGE problem in terms of generating excessive processing costs with no real chance of making money from the player. However, casinos already protect themselves from this by making players actually play the money deposited, else face recovery of the charges upon withdrawal, which would negate any money they can generate through the perks being offered by any particular card or wallet provider. They don't need to add in pending periods, which for players with large bankrolls isn't much of a deterrent in any case as they don't tend to find themselves relying upon casino A paying out quickly in order to play casinos B and C the next day.
 
Not good!:mad:
Can't they make exceptions for "Club Rouge" members???

How many are left of them now anyway? :rolleyes: I also am of that opinion that withdrawal should be as close to instant no matter if you deposit £20 or £1,000,000 each month.
 
The EU has already made a start by attacking the high fees being charged by the banks on card transactions. They want these fees limited to the actual costs of making the transaction, plus a reasonable level of profit. This would mean pennies in the case of the 99.9% that are processed electronically by payment terminals, not the pounds now charged on larger transactions due to calculating a fee based on a percentage of the amount, rather than the cost of transacting.

Let us hope this happens. Both players and operators are suffering because of these costs.
 
Let us hope this happens. Both players and operators are suffering because of these costs.

It's retailers, particularly small independent ones, that have been asking for this. Big retailers can cut a deal, the small ones have to pay fees of several percent, and this means they just CANNOT compete with the bigger outlets even if their other costs were the same, and asking to customer to pay the processing fee makes them look like the big Scrooge Ryanair, as well as driving away the customers.

The banks are now saying that if this goes ahead, we can say goodbye to free banking, loyalty schemes, etc, and we will also have to get used to paying an annual fee just for having one of their cards. Of course, what they fail to mention is that retail prices will fall by a few percent as these fees are taken away from business costs, and we will probably save far more than we receive in card cashback schemes and other loyalty perks.

American Express tries to sign up customers by offering a whopping 5% cashback on all purchases for the first 3 months. I never get tempted because the big problem with AMEX is that "no one accepts them", so you end up with 5% of nothing after 3 months, having had to use regular MasterCard and Visa, or even cash, for all those purchases. My mum DID "sign up" through Lloyds bank (rather they signed her up and sprung it on her one day), and then found out the hard way that no retailer would accept the card, so she had no choice but to cancel it and get a regular card. Lloyds also did this to me, changing their existing Visa card to AMEX for all users. I knew it was a useless card, so simply cancelled it.

As all these fees are one "big secret" that casinos don't want the players to know about, they can't complain when players disregard the costs to casinos when deciding the best ways to deposit, play, and withdraw. We see a very different thing, instead of fees, we see free transactions as standard, and if these are any fees, they are being added by the CASINO, not our banks and other providers. We also see some deposit methods offering us perks in order to induce us to use them as our favoured deposit method at casinos. This too may be pushing us in the opposite direction to the one that is best for casinos. I remember when Barclaycard offered loyalty points for even casino deposits, and this steered me towards making them one of my two main methods for casinos (the other being Neteller). Barclaycard then dropped the perks for casino deposits, and then went over to charging fees for making casino deposits. This made me cut them right out and put ALL my action through Neteller. The effect of this was to propel me to Platinum status at Neteller, and this means a 0.5% cashback on casino deposits, as well as their general loyalty point scheme where points can be exchanged for goods, even cash amounts in the Neteller account. 1% of the fees Neteller charge to casinos must go on this, so if Neteller didn't offer these perks, they could cut 1% from the fees they charge casinos and STILL be more competitive for players than methods that actually charge a fee for making a gambling transaction.
 
have been reading posts.. was bit mad at no flush

after this withdrawal i may be closing all my 32 reds accounts

wednesday night i withdrew £100 from virgin, it was in my paypal early hours thursday morning, same with ladbrokes a few days before, and intercasino last month,
yet 32 red.. (second to none) i have to wait 4 days!!!

Maybe i was a bit harsh.. red mist and all that
but will still be keeping my 32 red accounts open as i realise they are still up there in top 3 casinos

Just wish we could have flush withdrawals back please
 
Withdrawing does seem super slow ATM at 32red but thats due to the x-mas period right?

I played on x-mas eve (Wednesday) at 32red won $300 and requested a withdrawal. I did reverse some it 2 days later and am now pending on a withdrawal of $600. Have to wait for it to go to my e-wallet account and then I have to withdraw that to my bank account (2 steps). I don't see a bank transfer option in my 32red software sadly as this would have been my preferred method. So all up will take about a week to arrive (at the earliest).

In contrast I played at royal panda same day right after 32red, deposited $10 and withdrew $200 2 hrs later via bank transfer. By 11pm the same night the money had gone through! Thats about a 6-8 hr turnaround as opposed to waiting a week. Also when I withdraw theres no chance of reverse withdrawal and now that I think about it waiting 3-5 days with the option to 'reverse withdrawal' can be a dangerous waiting game that I could do without.

Even Spin Palace (AVOID) had bank transfer as an option so I do not know why 32red does not (and they run the same microgaming software). I could live without flushing but please add a bank transfer option!
 
32Red is an multi-award winning casino reviewed by Casinomeister

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