- Joined
- Apr 28, 2014
- Location
- Moorabbin
Many months ago I won 5 grand at 10bet, and requested it be flushed so I couldn't use it. Anyway, theres a lesson here for everyone. I used a woolys(safeway) prepaid mastercard. Great idea. Anyway, 10bet wanted scan of card with documentation that I was the registered card holder. I told them it was prepaid, theres no name on these cards, but wooleys don't even give cards now days, some stores a random card number and your choice of pin get printed on a docket. long story short, they wont pay unless I gave them a scan of a card with my name on it or proof by way of mastercard statement. Well when I told 10bet mastercard don't give statements for prepaid, and woolys wouldn't have the faintest idea. MasterCard or wooleys cannot provide a letter as neither of them have knowledge of who the card owners are. Unless you register the card online which is optional, but even then the company you register with cant provide any proof of ownership as they are not the provider. @@@ I received an email from mastercard, in summary, they were surprized I was having issues, as the merchant purchase id from prepaid cards are different to normal cards and all it would take is merchant tov confirm it wasn't a credit nor debit card. @@@ nor can chargebacks be given as there is no registered financial provider to process.
Anyway, went back to 10bet while all this was going on and finished off the change I still had in credits, then won another 6 grand, but I 9layed up and down and got a real good lengthy play. What I didn't realise was 10bet were putting my original 5 grand back into my credits while I was playing and because I was playing stupid bets, 50 a spin, I wouldn't notice. So theres no need for PAB as it was put in the too hard basket, and I understand why. But lesson for anyone using prepaid master cards at casinos, make sure its a card, make sure you keep the receipt, and when you register the card at casino, don't use your name, change it too (prepaid) or (gift card) because some casinos are living in the dark ages and use any means not to pay. As for 10bet, just another casino iv put in the FU bin.
* im sorry 10bet that I was lucky to win off a couple deposits after sign up. I wonder if that had anything to do with the refusal. *.
* 2 weeks after they drip fed me back my withdraw credits unknowingly , I sent email and had chat session and they confirmed they were awaiting documentation to process my withdraw, even thou they had drip fed it back over 10 days prior. How convienient that withdraws don't work fir all currencies , and you need to send them email. Is that done so they cant be audited on withdraws that don't go through the automated system*** But I have proof of withdraw requests, ask 10bet to show proof I requested withdraw reversed.
Anyway, went back to 10bet while all this was going on and finished off the change I still had in credits, then won another 6 grand, but I 9layed up and down and got a real good lengthy play. What I didn't realise was 10bet were putting my original 5 grand back into my credits while I was playing and because I was playing stupid bets, 50 a spin, I wouldn't notice. So theres no need for PAB as it was put in the too hard basket, and I understand why. But lesson for anyone using prepaid master cards at casinos, make sure its a card, make sure you keep the receipt, and when you register the card at casino, don't use your name, change it too (prepaid) or (gift card) because some casinos are living in the dark ages and use any means not to pay. As for 10bet, just another casino iv put in the FU bin.
* im sorry 10bet that I was lucky to win off a couple deposits after sign up. I wonder if that had anything to do with the refusal. *.
* 2 weeks after they drip fed me back my withdraw credits unknowingly , I sent email and had chat session and they confirmed they were awaiting documentation to process my withdraw, even thou they had drip fed it back over 10 days prior. How convienient that withdraws don't work fir all currencies , and you need to send them email. Is that done so they cant be audited on withdraws that don't go through the automated system*** But I have proof of withdraw requests, ask 10bet to show proof I requested withdraw reversed.
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