- Joined
- Aug 16, 2014
- Location
- Ontario
I was hoping someone could explain this bonus system to me a little better than the support agent.
I made a deposit of $20 and got a bonus of $15 at 50xb. I had a nice hit on silver fang, checked my bonus balance to see if I had cleared the $10 increment and saw $47.55 balance, $35.66 bonus balance, total credits $83.21.
The support agent said "The new bonus system takes a portion of bet placed from the cash balance and a portion from the bonus balance. Winnings from these bets are returned in the same manner. Even though the bonus amount is increasing due to a winning bet, your wagering/playthrough requirement does not increase. Once playthrough is met then all the funds moves to cash allowing you to withdraw."
I have never seen that on mgs, I'm pretty sure everything is fine, I asked what my playthrough was and he said $609.34 which seemed in line with $750. I haven't spun yet was hoping to get some positive feedback. I just can't find where to positively check where I am at concerning my bonus playthrough and with the new system I am really confused. Thanks.
I made a deposit of $20 and got a bonus of $15 at 50xb. I had a nice hit on silver fang, checked my bonus balance to see if I had cleared the $10 increment and saw $47.55 balance, $35.66 bonus balance, total credits $83.21.
The support agent said "The new bonus system takes a portion of bet placed from the cash balance and a portion from the bonus balance. Winnings from these bets are returned in the same manner. Even though the bonus amount is increasing due to a winning bet, your wagering/playthrough requirement does not increase. Once playthrough is met then all the funds moves to cash allowing you to withdraw."
I have never seen that on mgs, I'm pretty sure everything is fine, I asked what my playthrough was and he said $609.34 which seemed in line with $750. I haven't spun yet was hoping to get some positive feedback. I just can't find where to positively check where I am at concerning my bonus playthrough and with the new system I am really confused. Thanks.