Hello,
I'm not a high roller but i play online casinos few years now and never had issues as depositor.
I have an issue with Go wild casino and my forum admin told me i could seek for help in here.
I made a deposit last days and received information i have 100FS on Loose Cannon slot.
LC gave me information that i need to wagger my bonus 50x (did it and had cash in balance) and then i need to wagger my FS win (170ish euro) x 35, and my balance is only a help here.
Well i didnt manage to wagger 6000 euros.
After that i made my account 0,00 on 9 line slot.
15FS no deposit bonus popped out and i won another 10E (waggering x35) <- theese were not a bonus for my welcome bonus, but just depositor's bonus without deposit.
All in all i made waggering for these spins and LC told me that i have 5000 euros more to wagger...
They told me that my account wasn't 0,00 while starting free spins and bonus waggerin cumulated.
I gave em screen from their own soft:
That my account was empty before playing free spins.
They didn't want to hear me and still giving me advice to complete hillarious waggering.
I tried, and made like 3000 waggering but my account funds melted to 100E (max withdraw from these 15FS).
After small chat with my admin I came here to seek if there is a way to explain them they are wrong and make withdrawal.
I would be pleased if You give me any advice, because what they are doing is pretty ridiculous and i wanted to play more in this casino (great promos) but now i don't really know if it's a scam or what to do with em.
I'm not a high roller but i play online casinos few years now and never had issues as depositor.
I have an issue with Go wild casino and my forum admin told me i could seek for help in here.
I made a deposit last days and received information i have 100FS on Loose Cannon slot.
LC gave me information that i need to wagger my bonus 50x (did it and had cash in balance) and then i need to wagger my FS win (170ish euro) x 35, and my balance is only a help here.
Well i didnt manage to wagger 6000 euros.
After that i made my account 0,00 on 9 line slot.
15FS no deposit bonus popped out and i won another 10E (waggering x35) <- theese were not a bonus for my welcome bonus, but just depositor's bonus without deposit.
All in all i made waggering for these spins and LC told me that i have 5000 euros more to wagger...
They told me that my account wasn't 0,00 while starting free spins and bonus waggerin cumulated.
I gave em screen from their own soft:
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That my account was empty before playing free spins.
They didn't want to hear me and still giving me advice to complete hillarious waggering.
I tried, and made like 3000 waggering but my account funds melted to 100E (max withdraw from these 15FS).
After small chat with my admin I came here to seek if there is a way to explain them they are wrong and make withdrawal.
I would be pleased if You give me any advice, because what they are doing is pretty ridiculous and i wanted to play more in this casino (great promos) but now i don't really know if it's a scam or what to do with em.