- Joined
- Apr 2, 2013
- Location
- UK London
I just made a deposit at Sports Interaction and made a decent profit (£400). I went to withdraw to my moneybookers account but could not do so. Contacted CS and was told the following
" Thank you for holding, XXXX. There is currently a block not allowing you to withdraw, due to a minor security issue. Our Security team must first review this and determine what the issue may be, and resovle it, but unfortunately, they are currently closed for today due to it being Canada's Thanksgiving holiday."
I am a UK customer and I am struggling to understand what kind of security issue there could possibly be considering that my deposit was accepted readily enough. I have never experienced this before - can anyone advise me of the kind of thing that could be the problem??
This place is accredited here so I am not overly concerned about getting robbed outright but this kind of thing does concern me.
Interestingly enough the "security issue" is not so severe that I have been prevented from playing with my balance so the casino has not taken away my opportunity to lose all of my profit while I wait for their response....
" Thank you for holding, XXXX. There is currently a block not allowing you to withdraw, due to a minor security issue. Our Security team must first review this and determine what the issue may be, and resovle it, but unfortunately, they are currently closed for today due to it being Canada's Thanksgiving holiday."
I am a UK customer and I am struggling to understand what kind of security issue there could possibly be considering that my deposit was accepted readily enough. I have never experienced this before - can anyone advise me of the kind of thing that could be the problem??
This place is accredited here so I am not overly concerned about getting robbed outright but this kind of thing does concern me.
Interestingly enough the "security issue" is not so severe that I have been prevented from playing with my balance so the casino has not taken away my opportunity to lose all of my profit while I wait for their response....