TinyMatilda
Banned User - violation of <a href="http://www.cas
- Joined
- Sep 10, 2014
- Location
- SWITZERLAND
Few days ago I registered at sports.betwey.com deposited and made few bets , at first I deposited 500 eur and won 875 than I bet 875 and wan 1268 eur. Also I made 500 eur bet to 4 events , after 2 hours I found my account locked , than they asked my phone and called me. after I talked to them on the phone they unblocked my account
and here I was horrified there was no wining in my account , they said that my deposit was reterned on a credit card. But where are my wining?? and pending bets that i don loose and can win.. they voided it too
Luke: Good day, I trust you doing great, how may I assist you today?
TinyMatilda: HEY WHAT ABOUT MY BETTING ??? 500 eur 32MD-5AVZ-UUGV-EC5M
TinyMatilda: WHAT A FU** DID YOU VOID IT?
Luke: I'd be happy to have a look and assist you, would really appreciate if you could refrain from using profanity.
TinyMatilda: SO?
Luke: Please allow me one moment to have a look for you.
Luke: Thank you for holding Matilda, I have noticed that our operations team tried calling you to verify your details, do
you have a contact number that we can call you on and a convenient time we can call you?
TinyMatilda: Y spoke with them
TinyMatilda: they said that my deposit back on a credit card, and where the hell is my wining?
TinyMatilda: what a fu**????
TinyMatilda: l;l
TinyMatilda: d
TinyMatilda: dls
TinyMatilda: ds
TinyMatilda: ??
Luke: Thank you for confirming, will just be one more moment.
TinyMatilda: I demand the return of money that I won, and I have a bet at the moment which can win
Luke: Would appreciate your patience, will just be one moment.
TinyMatilda: I will write complain It is fraud!!
TinyMatilda: !
Luke: Would appreciate your patience, will just be one moment Matilda.
TinyMatilda: you do not have the right to void my bet!
Luke: We are busy attending to your query, please hold for a minute. Thank you.
Luke: I'm sorry for the delay. I'll be right with you.
Luke: Thank you for waiting. I'll be with you in just a moment.
Luke: We are busy attending to your query, please hold for a minute. Thank you.
Luke: I'm sorry for the delay. I'll be right with you.
Luke: Thank you for holding, are you still there Matilda?
TinyMatilda: yes
Luke: Thank you, we would require documents from you Matilda in the form of proof of residence (not older than 3 months)
and proof of identity. The decision to void your bet was the decision of our traders and I'm afraid the decision is final.
TinyMatilda: I am gona write complaint askgamblest.com
TinyMatilda: you void my wining ansd bet with out rison
Luke: All Betway accounts are reviewed on a regular basis and due to betting patterns on this account a decision was made
to close it Matilda. Please be aware that this decision was made at the highest level and consideration and will not be
reversed. We highly recommend that you provide us with direct bank transfer details for us to process your balances and
well as your documentation.
P.S
do not judge strictly for my english, I'm from Switzerland
and here I was horrified there was no wining in my account , they said that my deposit was reterned on a credit card. But where are my wining?? and pending bets that i don loose and can win.. they voided it too
Luke: Good day, I trust you doing great, how may I assist you today?
TinyMatilda: HEY WHAT ABOUT MY BETTING ??? 500 eur 32MD-5AVZ-UUGV-EC5M
TinyMatilda: WHAT A FU** DID YOU VOID IT?
Luke: I'd be happy to have a look and assist you, would really appreciate if you could refrain from using profanity.
TinyMatilda: SO?
Luke: Please allow me one moment to have a look for you.
Luke: Thank you for holding Matilda, I have noticed that our operations team tried calling you to verify your details, do
you have a contact number that we can call you on and a convenient time we can call you?
TinyMatilda: Y spoke with them
TinyMatilda: they said that my deposit back on a credit card, and where the hell is my wining?
TinyMatilda: what a fu**????
TinyMatilda: l;l
TinyMatilda: d
TinyMatilda: dls
TinyMatilda: ds
TinyMatilda: ??
Luke: Thank you for confirming, will just be one more moment.
TinyMatilda: I demand the return of money that I won, and I have a bet at the moment which can win
Luke: Would appreciate your patience, will just be one moment.
TinyMatilda: I will write complain It is fraud!!
TinyMatilda: !
Luke: Would appreciate your patience, will just be one moment Matilda.
TinyMatilda: you do not have the right to void my bet!
Luke: We are busy attending to your query, please hold for a minute. Thank you.
Luke: I'm sorry for the delay. I'll be right with you.
Luke: Thank you for waiting. I'll be with you in just a moment.
Luke: We are busy attending to your query, please hold for a minute. Thank you.
Luke: I'm sorry for the delay. I'll be right with you.
Luke: Thank you for holding, are you still there Matilda?
TinyMatilda: yes
Luke: Thank you, we would require documents from you Matilda in the form of proof of residence (not older than 3 months)
and proof of identity. The decision to void your bet was the decision of our traders and I'm afraid the decision is final.
TinyMatilda: I am gona write complaint askgamblest.com
TinyMatilda: you void my wining ansd bet with out rison
Luke: All Betway accounts are reviewed on a regular basis and due to betting patterns on this account a decision was made
to close it Matilda. Please be aware that this decision was made at the highest level and consideration and will not be
reversed. We highly recommend that you provide us with direct bank transfer details for us to process your balances and
well as your documentation.
P.S
do not judge strictly for my english, I'm from Switzerland