Verification and Document checks

rshkrn · Aug 30, 2014

Can someone pls explain to me why a casino would want to do a verification when I deposit using a leading e-wallet e.g. Skrill or Neteller. Both of those have their own stringent verification processes, with skrill even posting a manual verification code to your home address.

I can understand that procedure with credit and prepaid cards as there's tons of fraud going on............but if any of my e-wallets get hacked, I'll still get an instant msg on any activity.

Wish there would be some kind of standard or common procedure that could be followed by all (or most) casinos, at times even the time taken for verification is completely different ranging from a couple of hours to weeks!!!

GrandMaster · Aug 30, 2014

The casino has no way of knowing the personal information verified by the e-wallet. The fact the e-wallet sends an e-mail after every transaction does not stop fraudulent transactions. The account holder could be dead, ill in hospital or simply not checking his e-mail frequently, or the hacker may have taken control of his e-mail as well.

rshkrn · Aug 30, 2014

well..not too convinced by that cos before using it I still need to load the e-wallet via credit card or bank transfer.....which again is all done by me....

catapultaudio · Aug 30, 2014

When casinos request documents its more often to do with confirming the age and identity of a player than directly preventing fraud - the ones that do ask for a copy of the card used will often ask for a screenshot of the ewallet you used instead if that was your deposit method, of course, if you already have the password this is no problem ...

There are plenty of casinos that dont request documents should you deposit using Skrill though, Wintingo is one that I know of from personal experience, but I'm sure they will still request them at some stage especially if I win big.

Soulis · Aug 31, 2014

rshkrn said:
Can someone pls explain to me why a casino would want to do a verification when I deposit using a leading e-wallet e.g. Skrill or Neteller. Both of those have their own stringent verification processes, with skrill even posting a manual verification code to your home address.

I can understand that procedure with credit and prepaid cards as there's tons of fraud going on............but if any of my e-wallets get hacked, I'll still get an instant msg on any activity.

Wish there would be some kind of standard or common procedure that could be followed by all (or most) casinos, at times even the time taken for verification is completely different ranging from a couple of hours to weeks!!!

I believe any reputable casino should perform KYC no matter the payment method used as it's the only way to verify the identity of their clients and this procedure is important for business compliance with anti-money laundering regulations, prevent identity theft, financial fraud etc.

As for the time frame needed to become a verified customer with a casino, I agree that a standard should be placed but lets not forget that not all businesses employ or can employ the same amount of personnel or have the same amount of liquidity (customers) hence the time differences.

dunover · Aug 31, 2014

They are required to do so under their licences in most jurisdictions.
Some will do it upon first withdrawal, some after a limit of cumulative withdrawals say £2000.

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Verification and Document checks

rshkrn

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GrandMaster

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dunover

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