Question Crimsonbet or Betsocial - Anyone tried either of them?

molltrud · Jul 26, 2014

I got an email from Betsocial, offering 100% match on sports and/or casino up to £200. A quick email (and looking at their T&C's) show the two are affiliated but I could see where they were licensed.

Anybody had any experience with either of them?

Cheeeeers!!

Chris

hausse222 · Jul 26, 2014

xhttps://www.bookmakersreview.com/bookmakers/crimsonbet#node_review_full_group_tabs_rating

molltrud · Jul 26, 2014

hausse222 said:
xhttps://www.bookmakersreview.com/bookmakers/crimsonbet#node_review_full_group_tabs_rating

Thanks!

Betsocial · Jul 30, 2014

Many thanks but BetSocial is nothing to do with Crimsonbet, it's a separate company.

hausse222 · Jul 30, 2014

From the betsocial page, bonus terms:
"This promotion is open to all new players making their first deposit to Crimsonbet, in their chosen currency."

K2C · Jul 30, 2014

Betsocial said:
Many thanks but BetSocial is nothing to do with Crimsonbet, it's a separate company.

with it own separate font and background colors, too.

Old Attachment (Invalid)

Betsocial · Jul 30, 2014

Thanks for pointing that out, must have come from an old template, will be changed immediately but can assure you these are separate operations.

Cheers!

dunover · Jul 30, 2014

Betsocial said:
Thanks for pointing that out, must have come from an old template, will be changed immediately but can assure you these are separate operations.

Cheers!

But it doesn't look good, does it?

kavaman · Jul 31, 2014

Umm , so if these are separate operations, how come the phone number to support to both is the same? I know you said old template, and i see you changed the email, but the phone numbers are identical.

spintee · Jul 31, 2014

Betsocial said:
Thanks for pointing that out, must have come from an old template, will be changed immediately but can assure you these are separate operations.

Cheers!

whats going on than? bit funny with the same number ect

Betsocial · Jul 31, 2014

Same software and support, different management company, other than that these two companies are not affiliated to each other in any way. Betsocial have had no major issues or complaints with customers at any time in terms of payments, account issues and resolving support issues and intend to keep it that way in order to provide an excellent service.

spintee · Jul 31, 2014

Betsocial said:
Same software and support, different management company, other than that these two companies are not affiliated to each other in any way. Betsocial have had no major issues or complaints with customers at any time in terms of payments, account issues and resolving support issues and intend to keep it that way in order to provide an excellent service.

More than good that you are on board, Im no expert but surley with the same number you have to have the same support? If its wrong than does not look good, I might be picking here but surley with them same numbers we going to end up speaking to same person?

fun4all · Jul 31, 2014

Betsocial said:
Many thanks but BetSocial is nothing to do with Crimsonbet, it's a separate company.

Betsocial · Jul 31, 2014

I suppose it's likely that you could speak to one of the same customer support staff, but ultimately we'd make any decisions that need to be raised regarding customer accounts, etc. It's not unusual that customers would speak to staff in the same support centers. Look at the Playtech sites for example. Only thing I can assure you is that we have not or have never been affiliated, associated or been in any way anything to do with Crimsonbet. It's almost equivalent to saying that you wouldn't play at one Playtech casino because another site on their network had had an issue with a customer account. We wish you fun and good luck wherever you choose to play.

spintee · Jul 31, 2014

fun4all said:

so is mcdonalds and kfc they do love shaing numbers

spintee · Jul 31, 2014

Betsocial said:
I suppose it's likely that you could speak to one of the same customer support staff, but ultimately we'd make any decisions that need to be raised regarding customer accounts, etc. It's not unusual that customers would speak to staff in the same support centers. Look at the Playtech sites for example. Only thing I can assure you is that we have not or have never been affiliated, associated or been in any way anything to do with Crimsonbet. It's almost equivalent to saying that you wouldn't play at one Playtech casino because another site on their network had had an issue with a customer account. We wish you fun and good luck wherever you choose to play.

Well its alot different than having nothing to do with them? Im lost so if I had a problem I ring the same number. Hows that going to separate things

Betsocial · Jul 31, 2014

That number is not exclusively Crimsonbet's support center, there'd be other companies using that center for support.

spintee · Jul 31, 2014

Betsocial said:
That number is not exclusively Crimsonbet's support center, there'd be other companies using that center for support.

Am I losing the plot here? if its exclusive for your selfs than why others be using it, It depletes the object

Betsocial · Jul 31, 2014

No it's ok, I'm pretty sure you're not losing the plot, just wanted to explain that there are likely several companies using the same support center. But as I explained earlier, any escalation on important customer issues would always be managed with us and we would always intend to deal with things in the best possible way for the customer having been sports and casino customers ourselves for many years. All we intend to do is to provide an excellent service at all times and for our customers to have fun and want to stay with us because they value the service and support, as well as the odds and games on offer.

fun4all · Jul 31, 2014

To BetSocial :

Where are BetSocial licenced?

Thanks.

Betsocial · Jul 31, 2014

Costa Rica with Malta pending

spintee · Jul 31, 2014

Betsocial said:
No it's ok, I'm pretty sure you're not losing the plot, just wanted to explain that there are likely several companies using the same support center. But as I explained earlier, any escalation on important customer issues would always be managed with us and we would always intend to deal with things in the best possible way for the customer having been sports and casino customers ourselves for many years. All we intend to do is to provide an excellent service at all times and for our customers to have fun and want to stay with us because they value the service and support, as well as the odds and games on offer.

Either losing the plot or Brians gave me some of hes dodgy german beers

Either way, Its the best place to come and sure all members & visitors will see that your trying, I wish you the best and I will be deposting soon,

Betsocial · Jul 31, 2014

Thanks Spintee, all the best and I wish you luck. Thanks for checking us out and showing the interest. We'll do our best to be of good support

fun4all · Jul 31, 2014

Betsocial said:
Costa Rica with Malta pending

From

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"Because of the absence of legislation governing online gambling from Costa Rica, meaning a Costa Rica Gambling License does NOT exist, the businesses and operations of Costa Rica-based online gambling and gaming companies are not subject to the regulations, monitoring, and testing to which many other offshore governments subject their licensees. Most companies are self-regulated"

:lolup:

spintee · Jul 31, 2014

fun4all said:
From
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"Because of the absence of legislation governing online gambling from Costa Rica, meaning a Costa Rica Gambling License does NOT exist, the businesses and operations of Costa Rica-based online gambling and gaming companies are not subject to the regulations, monitoring, and testing to which many other offshore governments subject their licensees. Most companies are self-regulated"

In all fairness not of the licensee give a dam now days, Worth as much use as a blank check, Like VWM stated many times over, When the U,K licence come in than we see

Question Crimsonbet or Betsocial - Anyone tried either of them?

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