I recently won a good amount on Jackpot Grand. I played through the required amount. When I asked a representative I and was told I was able to withdrawal it all after I sent in all the appropriate paperwork. Since I've been a customer there I have never turned in a no deposit coupon. I have only used free chips they have given me.
I turned in all the paperwork a couple weeks ago now and I still have not received a response. Their number to the casino does not work. I talked with a chat rep on Friday and was told to re-email the papers, so I did. He said 3-5 days.
Has anyone dealt with Jackpot Grand in the past or have any advice for me? This is my first time making a withdrawal so I don't know what to expect.
Any help would be great. Thanks.
I turned in all the paperwork a couple weeks ago now and I still have not received a response. Their number to the casino does not work. I talked with a chat rep on Friday and was told to re-email the papers, so I did. He said 3-5 days.
Has anyone dealt with Jackpot Grand in the past or have any advice for me? This is my first time making a withdrawal so I don't know what to expect.
Any help would be great. Thanks.