Gaming Club

rbef35

Dormant account
Joined
Jan 13, 2014
Location
Canada
I've been a long time player (6 years+) of Gaming Club and recently have had a really seriously bad experience and problem with them. For their sake I'm not posting anytihing yet. If you know a good way to contact them besides their front level support that would be highly appreciated.
 
I've been a long time player (6 years+) of Gaming Club and recently have had a really seriously bad experience and problem with them. For their sake I'm not posting anytihing yet. If you know a good way to contact them besides their front level support that would be highly appreciated.

They are accredited (Digimedia Group) and have a rep Cobus here. He has a dormant account but last popped in 4 days ago. Go to this page and use the blue 'Send Private Message' link in the left hand column.

https://www.casinomeister.com/forums/members/
 
They are accredited (Digimedia Group) and have a rep Cobus here. He has a dormant account but last popped in 4 days ago. Go to this page and use the blue 'Send Private Message' link in the left hand column.

https://www.casinomeister.com/forums/members/


Thanks. Problem is I get this when I try to Send a Private Message:

"Cobus has exceeded their stored private messages quota and cannot accept further messages until they clear some space."


Know another way to contact Gaming Club or Cobus?

Cobus - delete messages in your inbox!

I doubt that will help.
 
Thanks. Problem is I get this when I try to Send a Private Message:

"Cobus has exceeded their stored private messages quota and cannot accept further messages until they clear some space."


Know another way to contact Gaming Club or Cobus?

Cobus - delete messages in your inbox!

I doubt that will help.

Well that is bad form really, and I can only suggest you maybe contact Maxd or casinomeister to help, in a similar way.
 
Thanks. Problem is I get this when I try to Send a Private Message:

"Cobus has exceeded their stored private messages quota and cannot accept further messages until they clear some space."


Know another way to contact Gaming Club or Cobus?

Cobus - delete messages in your inbox!

I doubt that will help.

I've reported your post, mods might be able to help you.
 
They are accredited (Digimedia Group) and have a rep Cobus here. He has a dormant account but last popped in 4 days ago. Go to this page and use the blue 'Send Private Message' link in the left hand column.

https://www.casinomeister.com/forums/members/

Can't recall where I saw it (I visit a lot of gambling forums) but Cobus has left to pursue a career in another industry. That would explain the dormant account and likely the PM box being full.
 
I spotted the thread cause I also hold an account at Gaming Club. All I recall was a VIP asking if anyone had heard from Cobus. To which an affiliate (least I think it was an affiliate), pipped up and posted he had left to pursue another career in a different industry. Sorry I can't help you further.
 
Yeah, we heard about Cobus moving on a while back too. Could be we forgot to ensure that his replacement was present and active on the forums.

In any case one of us willl dig up the contact info and do the necessary.
 
Yeah, we heard about Cobus moving on a while back too. Could be we forgot to ensure that his replacement was present and active on the forums.

In any case one of us willl dig up the contact info and do the necessary.

I hope that's possible as an accredited casino should have an active rep as part of their terms of accreditation? This is why (as me and others have said in other threads) members should be on the ball when it comes to reporting matters like this and changes in terms (such as pending periods being extended above those stated in the accredited information) to CM.
 
I've been a long time player (6 years+) of Gaming Club and recently have had a really seriously bad experience and problem with them. For their sake I'm not posting anytihing yet. If you know a good way to contact them besides their front level support that would be highly appreciated.

I applaud you for going about things the right way. Kudos to you.

Hope that your issue is resolved ASAP.
 
I hope that's possible as an accredited casino should have an active rep as part of their terms of accreditation .....

Yup, we expect the same. I've reached out to the fellow who has replaced Cobus, we'll soon see what Referback has planned in terms of their forum presence.
 
They are accredited (Digimedia Group) and have a rep Cobus here. He has a dormant account but last popped in 4 days ago. Go to this page and use the blue 'Send Private Message' link in the left hand column.

https://www.casinomeister.com/forums/members/

Cobus no longer works for Referback - but they have a replacement located here:
<dormant account>

I'll PM her to make sure she is aware of this thread.
 
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Bryan would it be possible to put the names of the casinos under the reps names instead of "Affiliated manager for accredited casino"? I know we can see it if we dig in their profiles but it would be much more convenient.
Great idea. When I have a spare mo', I'll see what I can do.
 
Yeah, we heard about Cobus moving on a while back too. Could be we forgot to ensure that his replacement was present and active on the forums.

In any case one of us willl dig up the contact info and do the necessary.

Great, thank you! Please post back here or PM me when finished.

Edit: See the replacement. Hasn't logged in in 4 months. Ah, well. Worth trying to PM.
 
Hi all

Hi everyone,

This is Andrew - the rep for Gaming Club, JackpotCity, River Belle, Lucky Nugget, Casino Epoca and King Neptunes.

It looks like there was a bit of confusion with regards to several different accounts that were set up on Casinomeister for our brands, but that should all be resolved now.

Any queries that are outstanding I'll be dealing with over the course of the next few days.

Thanks :)
 
Hi Andrew - welcome to the forum! :thumbsup:

A little feedback...
It's a long time since I looked at any of your brands (I don't promote or play your group any more since you put your WR up to nearly double the standard for most MGs) - so I went to the Gaming Club website. Very quickly found some "pretty strange" wording on there which would not inspire me if I were a new player looking for a new casino to try:

Home Page:
Welcome to the UK’s oldest online casino!
Gaming Club is one of the oldest established online casinos in the UK and...
So which is it? THE oldest or one of the oldest - can't be both!

In the Bonus T&Cs:
The Bonus amount is subject to a minimum wager requirement of up to 50 times (“Play-Through Requirement”) before it can be transferred from your Bonus Balance to your Cash Balance. The Play-Through Requirement imposed will vary at our sole discretion per game, promotion and/or region to region.
So you are asking players to deposit for a bonus without knowing exactly what their WR will be...? :eek2:

KK
 

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