I had an account with Queen Vegas a couple of years ago where I won €10,000 on their slots. Unfortunately the max win was €5,000 so there were paying me out that amount.
Everything was fine until it came to the last payment installment, where they became non-responsive. After several months I found out that another casino had bought them out - EuroKingClub Casino.
EuroKingClub sent me this;
Please be informed that we passed your request to our payments department to double check the informations.
Meanwhile i will advise you to open one eurokingclub casino account in case we will get a confirmation to credit your 1400 EUR and then we proceed further.
User's that had an account in Queen Vegas account need to open one account in our casino and inform us about this.If you had funds in your Queen Vegas account those should be credited to your new eurokingclub account and from this account you will be able to play/deposit/withdraw.
I've emailed them my ID several times, called them, and done as they asked but they won't credit my new account with my €1400 balance. They just don't reply to emails or say their 'Risk Department is looking into it'
Does anyone know anything about this EuroKingClub Casino?
Everything was fine until it came to the last payment installment, where they became non-responsive. After several months I found out that another casino had bought them out - EuroKingClub Casino.
EuroKingClub sent me this;
Please be informed that we passed your request to our payments department to double check the informations.
Meanwhile i will advise you to open one eurokingclub casino account in case we will get a confirmation to credit your 1400 EUR and then we proceed further.
User's that had an account in Queen Vegas account need to open one account in our casino and inform us about this.If you had funds in your Queen Vegas account those should be credited to your new eurokingclub account and from this account you will be able to play/deposit/withdraw.
I've emailed them my ID several times, called them, and done as they asked but they won't credit my new account with my €1400 balance. They just don't reply to emails or say their 'Risk Department is looking into it'
Does anyone know anything about this EuroKingClub Casino?