<div class="bbWrapper">I joined a casino called Yukon Gold Casino from casinorewards.com, I wasn’t sure if my partner joined it before so I went on their live support to ask if The account I had vygr0129782819 was it ok to play with and if I was to win will I have any problems, They replied on the live chat as (Yes indeed. You can use UKash no problem. And withdrawals would be processed normally.)<br />
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I took this like any one would and decided to play it, I then went on to win over £1,000 pounds, I placed my withdrawal and now I get an email saying this (Our systems have detected that multiple Casino accounts have been created using your PC, email address or personal details.<br />
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We understand this is often accidental, however the Casinos terms and conditions do not permit more than one real account per household, personal computer or e-mail address. This is necessary in order to reduce the casino's exposure to online losses. <br />
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Due to this your account has been closed and the bonus and winnings have been confiscated. Your deposit will be refunded to you.<br />
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I find this very upsetting after being told that my account would be just fine.<br />
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Can you please look in to this for me A.S.A.P?<br />
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Best Regards<br />
Dawn<br />
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Chat Transcript Below!<br />
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Check out the article while you wait for the next available operator. Click here<br />
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You are now chatting with Valentin. Would you please enter your name next to the OK Button below and press OK.<br />
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Valentin: Welcome to the Casino Rewards support chat. How are you doing today?<br />
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you: Hi Im tring to add my credit card to make more deposits but it will not let me<br />
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you: You have reached the maximum number of cards that you may register.<br />
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you: I haven't even added one<br />
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you: u there<br />
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Valentin: YEs I'm here. Let me check this out for you =)<br />
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you: ok ty<br />
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Valentin: Can you please confirm your Casino account number for me?<br />
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you: vygr0129782819<br />
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Valentin: Ok thanks<br />
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you: is it because i used ukash<br />
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you: I want to add my credit card<br />
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Valentin: Ok let me see..<br />
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you: ok<br />
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Valentin: Ok It seems that you are not able to use credit cards on the casino at the moment.<br />
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Valentin: but you can use any form of prepaid method.<br />
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Valentin: Ukash will do just fine =)<br />
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you: is there a problem with my account<br />
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you: but can I still play this casino acount and use ukash, and if i win, i will be able to withdrwal<br />
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Valentin: Sure.<br />
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you: Sorry I say It again, my keybord playing up<br />
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you: Just want to be told all ok to still play this account<br />
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you: can I still play this casino acount and use ukash, and if i win, i will be able to withdrwal<br />
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you: Please just Answer that for me<br />
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you: just need to to say yes thats all lol<br />
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Valentin: Yes indeed. You can use UKash no problem. And withdrawals would be processed normally.<br />
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you: Thank you Valentin<br />
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Valentin: It's just credit card that you can't use right now.<br />
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Valentin: Most welcome Dawn. =)<br />
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Valentin: Is there anything else at all that I may be able to assist you with?<br />
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you: Thank you I do really appreciate it<br />
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<a href="https://www.casinomeister.com/casino-reviews/yukon-gold/" class="link link--internal"><b>You can read Bryan's full writeup on Yukon Gold Casino here!</b></a></div>
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