Online Casinos - Casinomeister Logo Online Casinos - Casinomeister
Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: Cassava Enterprises refuses to discuss player issues

  1. #1
    Join Date
    Jan 2004
    Location
    Eurozone
    Posts
    10,696
    Blog Entries
    46
    Thanks
    2,636
    Thanked 8,077 Times in 3,009 Posts
    Rep Power
    15
    Reputation Points: 42237

    Exclamation Cassava Enterprises refuses to discuss player issues

    Although Cassava-held properties have long been reluctant to deal with player issues submitted by third parties, such as ourselves, we have recently been told by their Operations Department that this is now company-wide policy.

    Warning: Cassava Enterprises and all its properties have adopted a "no talk" policy when it comes to player issues. This means that they will not discuss player issues with outside parties, like us. Because of this players can expect no help outside the Cassava organization itself. This Warning applies to all Cassava properties including:
    • 21 Winners Online Casino
    • 888.com (see below for details)
    • 888.com Poker (see below for details)
    • 888sport
    • 888 Ladies (888ladies.com)
    • abcBingo
    • Addicted 2 Bingo
    • Banana Gold Bingo
    • BetJacks Bingo
    • Biggest Bingo
    • Bingo Bongo
    • Bingo Boudoir
    • Bingo Calling
    • Bingo Card
    • Bingo Dome
    • Bingo Fabulous
    • Bingo Gringo
    • Bingo Hearts
    • Bingo House.co.uk***
    • Bingo Nutty
    • Bingo Parlour
    • Bingo Scotland
    • Bingo Time
    • Bingo Wags
    • BingoHall.co.uk
    • Bingo-Ireland.com
    • Bingolicious
    • Casino-on-Net
    • CelebBingo
    • Champagne Bingo
    • Cheeky Bingo
    • Costa Bingo
    • Daily Record Bingo
    • Daisy Bingo
    • Easy Odds Bingo
    • Game On Bingo
    • Genie Bingo
    • Goldchip Poker & Casino
    • GPL Bingo
    • Happy Slots Bingo
    • icCoventry Bingo
    • Littlewoods Poker
    • Loquax Bingo***
    • Lotto24 Bingo
    • Lucky Player Bingo
    • Lucky Surf Bingo
    • LuckyAceCasino
    • LuckyAcePoker
    • Luv 2 Bingo
    • Moon Bingo
    • Net Palace Bingo
    • Offerx Bingo
    • OLBG
    • Online Poker Plus
    • Pacific Poker
    • People Bingo
    • People's Postcode Lottery
    • Play848
    • Plus Bingo
    • Posh Bingo
    • Prize Bingo***
    • Racing Post Casino & Poker (RacingPostGaming)
    • Reef Club Casino (see below for details)
    • Rileys Poker
    • Safari Bingo
    • So Bingo
    • Sophie's Bingo
    • Spectra Bingo
    • SuproCasino
    • Tower Torneos


    We will be adding Cassava to our "No Can Do" List shortly to inform everyone that we will no longer be accepting Pitch-A-Bitch issues related to Cassava Enterprises properties.

    *** see below for additional information on these properties.
    Last edited by maxd; 4th July 2011 at 07:27 AM. Reason: added Goldchip; updates re 888 and Reef Club
    Useful links: Accred Casinos ~ Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Rules ~ Best & Worst
    Pitch-A-Bitch Stuff: PAB FAQ ~ Submit a PAB ~ the PAB Archives.
    Need to Report a post? The procedure is explained here: Report a post. Why would you? Why should you?
    ❤❤ Show Some Luv! ❤❤ My Amazon Wishlist

  2. The Following 8 Users Say Thank You to maxd For This Useful Post:

    DiamondGeezer (7th September 2009), GI Joe (9th September 2009), littlebit (10th September 2009), Mousey (8th September 2009), Pinababy69 (7th September 2009), pinkfloyd (4th July 2011), RobWin (9th September 2009), swampwitch (9th September 2009)

  3. #2
    Join Date
    Jun 1998
    Location
    Bierland...
    Posts
    22,625
    Blog Entries
    7
    Thanks
    5,186
    Thanked 18,313 Times in 5,687 Posts
    Rep Power
    15
    Reputation Points: 95324
    Quote Originally Posted by maxd View Post

    We will be adding Cassava to our "No Can Do" List shortly to inform everyone that we will no longer be accepting Pitch-A-Bitch issues related to Cassava Enterprises properties.
    Updated!
    Beer is living proof that God loves us and wants us to be happy
    ~Ben Franklin

    Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ Donate Now!

  4. The Following 2 Users Say Thank You to Casinomeister For This Useful Post:

    mannie2009 (7th September 2009), maxd (7th September 2009)

  5. #3
    Join Date
    Mar 2005
    Location
    Block F, Atyeo Stand, Ashton Gate every other Saturday
    Posts
    2,065
    Thanks
    825
    Thanked 1,390 Times in 581 Posts
    Rep Power
    15
    Reputation Points: 7681
    Are they still part of eCogra's approved sites?

  6. The Following User Says Thank You to Webzcas For This Useful Post:

    RobWin (9th September 2009)

  7. #4
    Join Date
    Jan 2004
    Location
    Eurozone
    Posts
    10,696
    Blog Entries
    46
    Thanks
    2,636
    Thanked 8,077 Times in 3,009 Posts
    Rep Power
    15
    Reputation Points: 42237
    Some are, most are not but the big ones are covered. On the "No Can Do" List Bryan has marked those that are eCOGRA.
    Useful links: Accred Casinos ~ Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Rules ~ Best & Worst
    Pitch-A-Bitch Stuff: PAB FAQ ~ Submit a PAB ~ the PAB Archives.
    Need to Report a post? The procedure is explained here: Report a post. Why would you? Why should you?
    ❤❤ Show Some Luv! ❤❤ My Amazon Wishlist

  8. The Following User Says Thank You to maxd For This Useful Post:

    Webzcas  (9th September 2009)

  9. #5
    Join Date
    Jun 1998
    Location
    Bierland...
    Posts
    22,625
    Blog Entries
    7
    Thanks
    5,186
    Thanked 18,313 Times in 5,687 Posts
    Rep Power
    15
    Reputation Points: 95324
    Quote Originally Posted by Webzcas View Post
    Are they still part of eCogra's approved sites?
    The ones annotated with an "*" are eCOGRA sites. Players have a chance there.
    http://www.casinomeister.com/no-can-do-list.php
    Beer is living proof that God loves us and wants us to be happy
    ~Ben Franklin

    Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ Donate Now!

  10. #6
    Join Date
    Jan 2004
    Location
    Eurozone
    Posts
    10,696
    Blog Entries
    46
    Thanks
    2,636
    Thanked 8,077 Times in 3,009 Posts
    Rep Power
    15
    Reputation Points: 42237
    We've been contacted by Loquax Ltd to inform us of the following:
    [W]e (Loquax Ltd) are the owners of prize bingo, loquax bingo and bingohouse uk (they are white labels that Cassava manage).

    If any player has an issue with these three sites and they contact you, then they and you are more than welcome to contact us and we will take an active interest in the issue.
    I'll update the original post to reflect this info.
    Useful links: Accred Casinos ~ Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Rules ~ Best & Worst
    Pitch-A-Bitch Stuff: PAB FAQ ~ Submit a PAB ~ the PAB Archives.
    Need to Report a post? The procedure is explained here: Report a post. Why would you? Why should you?
    ❤❤ Show Some Luv! ❤❤ My Amazon Wishlist

  11. #7
    Join Date
    Mar 2005
    Location
    Block F, Atyeo Stand, Ashton Gate every other Saturday
    Posts
    2,065
    Thanks
    825
    Thanked 1,390 Times in 581 Posts
    Rep Power
    15
    Reputation Points: 7681
    Is John Anderson still a non exec of eCogra? Also were'nt Cassava and Microgaming the prime movers behind the formation of eCogra?

    If this is the case, white labels excluded, why have Cassava not got all their properties eCogra accredited? As the stance they are taking with CasinoMeister and other sites, is that the players now have no recourse at the properties not listed with eCogra.

    Bad move in my view.

  12. #8
    Join Date
    Jan 2004
    Location
    Eurozone
    Posts
    10,696
    Blog Entries
    46
    Thanks
    2,636
    Thanked 8,077 Times in 3,009 Posts
    Rep Power
    15
    Reputation Points: 42237
    Last I heard it cost $$$ to be eCOGRA certified, per casino property. Not saying that's why they aren't all eCOGRA, but it might be.
    Useful links: Accred Casinos ~ Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Rules ~ Best & Worst
    Pitch-A-Bitch Stuff: PAB FAQ ~ Submit a PAB ~ the PAB Archives.
    Need to Report a post? The procedure is explained here: Report a post. Why would you? Why should you?
    ❤❤ Show Some Luv! ❤❤ My Amazon Wishlist

  13. The Following User Says Thank You to maxd For This Useful Post:

    Webzcas  (10th September 2009)

  14. #9
    Join Date
    Jan 2004
    Location
    Eurozone
    Posts
    10,696
    Blog Entries
    46
    Thanks
    2,636
    Thanked 8,077 Times in 3,009 Posts
    Rep Power
    15
    Reputation Points: 42237
    888/Cassava have since brought a rep online (Rachel888) and she is accepting issues for Cassava properties.
    Useful links: Accred Casinos ~ Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Rules ~ Best & Worst
    Pitch-A-Bitch Stuff: PAB FAQ ~ Submit a PAB ~ the PAB Archives.
    Need to Report a post? The procedure is explained here: Report a post. Why would you? Why should you?
    ❤❤ Show Some Luv! ❤❤ My Amazon Wishlist

  15. The Following User Says Thank You to maxd For This Useful Post:

    Rachel888 (7th February 2011)

  16. #10
    Join Date
    Jan 2004
    Location
    Eurozone
    Posts
    10,696
    Blog Entries
    46
    Thanks
    2,636
    Thanked 8,077 Times in 3,009 Posts
    Rep Power
    15
    Reputation Points: 42237
    A little clarification: Rachel is only responsible for 888 and Reef Club. The rest of the Cassava properties are in a grey zone at the moment as there has not as yet been a rep assigned to handle issues for those.
    Useful links: Accred Casinos ~ Reps ~ Warnings ~ Rogue Pit ~ "No Can Do" ~ Rules ~ Best & Worst
    Pitch-A-Bitch Stuff: PAB FAQ ~ Submit a PAB ~ the PAB Archives.
    Need to Report a post? The procedure is explained here: Report a post. Why would you? Why should you?
    ❤❤ Show Some Luv! ❤❤ My Amazon Wishlist

Page 1 of 2 12 LastLast

Similar Threads

  1. Be Aware Jenningsbet will not discuss player issues
    By maxd in forum Casinomeister Warnings
    Replies: 0
    Last Post: 30th March 2010, 10:38 AM
  2. Withdrawn: SkyKings Casino: refusal to discuss player issues
    By maxd in forum Withdrawn Warnings
    Replies: 2
    Last Post: 6th June 2009, 05:15 PM
  3. 888.com aka Cassava Enterprises aka CON
    By jetset in forum Casino Industry Discussion
    Replies: 65
    Last Post: 15th February 2009, 12:12 AM
  4. ICE - Player issues and questions
    By Casinomeister in forum Online Casinos
    Replies: 34
    Last Post: 24th January 2008, 06:36 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Legal Statements and Privacy Policy
Casinomeister.com does not intend for any of the information contained on this website to be used for illegal purposes. You must ensure you meet all age and other regulatory requirements before entering a casino or placing a wager. Online gambling is illegal in many jurisdictions and users should consult legal counsel regarding the legal status of online gambling and gaming in their jurisdictions. The information in this site is for news and entertainment purposes only. Casinomeister.com is an independent directory and information service free of any gaming operator's control. Links to third party websites on Casinomeister.com are provided solely for informative/educational purposes. If you use these links, you leave this Website.