Email from ThisIsVegas changes

<div class="bbWrapper">Dear Cindy, <br /> <br /> thisisvegas has updated the way a promotion is considered completed. <br /> <br /> There are two ways that a player can complete a promotion: <br /> <br /> <br /> By completing the Wagering Requirements <br /> OR <br /> <br /> By getting your balance to exactly $0 <br /> If you have not met the wagering requirements for your promotion, your balance must 0.00 before the promotion is deemed to be completed. For example, if you have 0.20 credits in your account you must wager out that balance in order to claim another promotion. <br /> <br /> Note that this will NOT stop you from re-depositing however, if your balance is above 0.00 when the subsequent deposit is made, the remaining wagering for the previous promotion will carry over to the new deposit. <br /> <br /> I am very sorry for any inconvenience this has caused. If you have any questions, please do not hesitate to contact support. <br /> <br /> Kind Regards, <br /> thisisvegas Support<br /> <br /> no name of course<br /> <br /> thisisvegas Support &lt;support@thisisvegas.com&gt;<br /> Subject:Important Changes to your Account! <br /> Date:03/20/2009 10:12 PM <br /> To:XXXXXXXXXX@excite.com<br /> <br /> Cindy</div>

<div class="bbWrapper">by the way I didn&#039;t email them aboutany of the above it just came outta the blue<br /> <br /> Cindy</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> If you have not met the wagering requirements for your promotion, your balance must 0.00 before the promotion is deemed to be completed. For example, if you have 0.20 credits in your account you must wager out that balance in order to claim another promotion.<br /> <br /> Note that this will NOT stop you from re-depositing however, if your balance is above 0.00 when the subsequent deposit is made, the remaining wagering for the previous promotion will carry over to the new deposit. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> So if we make a new deposit and have .20 left over in a previous bonus that same bonus is carried over into the new deposit. That makes no sense to me.</div>

<div class="bbWrapper">The only reason I can think of is there could have been players who hit big when they had less than $1 balance and they didnt need to complete the WRs. Scrooges of the highest order.</div>

<div class="bbWrapper">Yes, I got some email from different Rivals too.<br /> <br /> I guess this update is to take advantage of players who don&#039;t look their balance and when is near &quot;0&quot; go to cashier to make another deposit.<br /> Before this update, I remember you can have some coins left (0,5, 0,10..) and the WR and the promotion was considered completed.<br /> <br /> At least, they should put some notification (popup, etc.) alerting players before making a new deposit...but I&#039;m sure they will not do it...<img src="/forums/styles/default/casinomeister/smilies/rolleyes.gif" class="smilie" loading="lazy" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-shortname=":rolleyes:" /></div>

<div class="bbWrapper">It makes sense to me - Just dont play there with such insane terms. Always im surprised when a casino shoots itself in the head and does everything possible to put an a gambler off from making a deposit.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="doomed4ever" data-source="post: 289666" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=289666" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-289666">doomed4ever said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> It makes sense to me - Just dont play there with such insane terms. Always im surprised when a casino shoots itself in the head and does everything possible to put an a gambler off from making a deposit. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>Its not just one Rival casino its all of them that are doing this.</div>

<div class="bbWrapper">There were popups in the casino when I logged on about this rule. I have done that...had .20 or .30 left and made a deposit without thinking and didn&#039;t realize a wr was on my new deposit but busted out so at that time it didn&#039;t matter..glad it&#039;s cleared up now.</div>

<div class="bbWrapper">This is a global change across all Rival casinos....yet another stupid term added to their long list...99% of online casinos consider WR null and void once you reach a balance of &lt; $1. And they certainly do not attach any remaining WR that&#039;s leftover onto a new deposit in which a bonus <b>wasn&#039;t claimed</b>.</div>

<div class="bbWrapper">I got this as well, from 2 rivals. This means that u REALLY have to make sure that IF u useda bonus and have 2 cents left - to actually go and play them first...<br /> I think it is a bit of a strange rule but ok, not hard to meet!</div>

<div class="bbWrapper">If this isnt the most stupid term Ive seen this year, then it is very very close.<br /> <br /> Maybe a Rival rep can explain why?<br /> <br /> I bet some people get caught out too.....would be interesting to see what results from a PAB when a player deposits again WITHOUT claiming a bonus and is then held to the WR of the previous one. It might be in the terms, but its just another ridiculous hoop for players to jump through.</div>

<div class="bbWrapper">I don&#039;t know if this is related with this change, but yesterday i took a 20$ no deposit bonus in Mayan Fortune, made WR and tried to withdraw (300$ max). Then this screen appeared.<br /> <br /> I contacted CS by chat and they told me that there was an error in the Withdraw Section. (BTW, they should take care to the player asking for support, in the chat transcript appears &quot;This is Vegas&quot; support.. <img src="/forums/styles/default/casinomeister/smilies/rolleyes.gif" class="smilie" loading="lazy" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-shortname=":rolleyes:" />)<br /> <br /> They told me that he will forward to Management. Still waiting..</div>

<div class="bbWrapper">I heard about this errormessage somewhere else and I think they said uit was a glitch. Keep us updated!</div>

<div class="bbWrapper">I have received the same message from just about all of the Rival casinos, Absolute and Slotocash are the exclusions so far. I don&#039;t play with a bonus normally, why have to try to make a playthrough and then have the bonus money deducted from my winnings and to be limited to how much I can win?</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="Cesar" data-source="post: 289758" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=289758" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-289758">Cesar said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I don&#039;t know if this is related with this change, but yesterday i took a 20$ no deposit bonus in Mayan Fortune, made WR and tried to withdraw (300$ max). Then this screen appeared.<br /> <br /> I contacted CS by chat and they told me that there was an error in the Withdraw Section. (BTW, they should take care to the player asking for support, in the chat transcript appears &quot;This is Vegas&quot; support.. <img src="/forums/styles/default/casinomeister/smilies/rolleyes.gif" class="smilie" loading="lazy" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-shortname=":rolleyes:" />)<br /> <br /> They told me that he will forward to Management. Still waiting.. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Got the same message when trying to withdraw at one of the Rivals. They told me to come back later and try again. I told them that once they fixed the glitch they should inform me and not ask me to try every few hours or so. Furthermore, if this took several days or a week to fix, the withdrawal should not be kept pending for the normal 24 hours + 2-5 processing days and be processed immediately. After initially refusing my latter request the live chat staff finally told me that the request will be forwarded to their finance department. I believe that my requests are reasonable.</div>

<div class="bbWrapper"><blockquote data-attributes="" data-quote="chuchu59" data-source="post: 289776" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=289776" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-289776">chuchu59 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Got the same message when trying to withdraw at one of the Rivals. They told me to come back later and try again. I told them that once they fixed the glitch they should inform me and not ask me to try every few hours or so. Furthermore, if this took several days or a week to fix, the withdrawal should not be kept pending for the normal 24 hours + 2-5 processing days and be processed immediately. After initially refusing my latter request the live chat staff finally told me that the request will be forwarded to their finance department. I believe that my requests are reasonable. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Again I ask....would this be taking so long if it was the DEPOSITS that were disabled???</div>

<div class="bbWrapper">These guys just get better and better. I had such high hopes for Rival when they first came on the scene, but IMO....it&#039;s been nothing but downhill for the last year or more. Doesn&#039;t bother me in the least that they stopped taking Canadian players, they&#039;re doing us a favour as far as I&#039;m concerned.<br /> <br /> I have major concerns about the company in general, but I&#039;ll save that for later. <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /></div>

<div class="bbWrapper"><b>Error update</b><br /> <br /> Just an update. i received an email from Mayan CS saying the problem was solved and that I can make the withdrawal.<br /> <br /> I&#039;ve tried, but the same error appears. I&#039;ve sent another email and their response is &quot;wait and try later&quot;..<img src="/forums/styles/default/casinomeister/smilies/frown.gif" class="smilie" loading="lazy" alt=":(" title="Frown :(" data-shortname=":(" /><br /> <br /> I&#039;ve just opened the account with them 1 week ago, but not sure if I&#039;ll maintain too much time.</div>