Reynier
Dormant account
- Joined
- Feb 21, 2007
- Location
- Tilburg / Netherlands
Yet another casino in the Virtual Group that is banning players from the Netherlands. I played at their casino before they changed the T&C and deposited 200 and played there 300% sticky bonus and after wagering cashed out the max cashout..
After sending in all the documents I was told that players from the Netherlands weren't allowed to play with bonus money and that I wouldn't get my winnings, only my deposit would be refunded. When I check the T&C they did indeed change it and added the Netherlands to the country's that are excluded from bonus play.
I went into the Live Chat and spoke to the manager about this matter. She told me that there was a small group of people from the Netherlands "playing on a professional base"????? She accused me of being part of it and that I wouldn't need the bonuses because I was to smart?
I mean, very nice for her that she thinks that way but she can't prove anything and by the way, no matter how "smart" you are, you just have to be lucky to win in a casino. How can you be a professioanl player. I would just like to get paid my winnings, which I have the right to.
Anyone with good connections with this casino that can force them into actually paying? They have to pay me 2.000 dollars, not the 200 they want to pay me now (that was my deposit at this casino)...
I'm wondering what happened to the Virtual Group, the casino's of this group try to bend and fold themselves in every nearly impossible corner just to not have to pay winning players...
See Related Threads:
After sending in all the documents I was told that players from the Netherlands weren't allowed to play with bonus money and that I wouldn't get my winnings, only my deposit would be refunded. When I check the T&C they did indeed change it and added the Netherlands to the country's that are excluded from bonus play.
I went into the Live Chat and spoke to the manager about this matter. She told me that there was a small group of people from the Netherlands "playing on a professional base"????? She accused me of being part of it and that I wouldn't need the bonuses because I was to smart?
I mean, very nice for her that she thinks that way but she can't prove anything and by the way, no matter how "smart" you are, you just have to be lucky to win in a casino. How can you be a professioanl player. I would just like to get paid my winnings, which I have the right to.
Anyone with good connections with this casino that can force them into actually paying? They have to pay me 2.000 dollars, not the 200 they want to pay me now (that was my deposit at this casino)...
I'm wondering what happened to the Virtual Group, the casino's of this group try to bend and fold themselves in every nearly impossible corner just to not have to pay winning players...
See Related Threads:
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