Robertsgirl
Registered
- Joined
- Apr 11, 2007
- Location
- USA
mad:
Hi-- I am sort of new to this stuff, so please be patient. I sent a PIB, a couple of weeka ago regarding Virtual Casino--as I won 7500.00, from a Random Jackpot. The Casino allowed me to cash out 10X my deposit. The T/C we not specified on the coupon, but were on the web-site. SUCKS--but I guess my fault.
As of today, I have still not been paid. I have used the contact listed on the sight--and they have not responded. Can you give me an opinion? They are really ticking me off!!@
As I am sure that you know as a US player, it is really difficult making deposits. For some reason the RTG Casino's are still able to accept VISA. For security purposes, I always deposit using a pre-paid VISA. Geez--
To: <amit@casinosupportcenter.com>
Subject: Withdraw
Date: Thu 04/12/2007 04:05 PM
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Dear Sir,
There are several area' s of concern with Virtual Casino. My first concern is that I requested a withdraw on March 24, 2007, and still have not received the money. I have now faxed the documents in four times. I have also received an e-mail from the accounting department, stating that my withdraw would be processed this past Monday. I contacted support, and asked for the Manager--who is never available! and was first told that they did not have the information, then they had some from previous faxes. But nonetheless, it appears that I now have to PAY to scan documents to receive my money. I guess that if the fax back form is legible, my money has been received WHY can I not get PAID. Of coarse my ID is going to be dark, its a fax machine! All of my identifying information is legible--as I am sure the photo is not. It is unimportant as long as my government Identification, matches the information that I provided to your company. I have had problems in the past with receiving payment, but never for these bogus reasons.
Hi-- I am sort of new to this stuff, so please be patient. I sent a PIB, a couple of weeka ago regarding Virtual Casino--as I won 7500.00, from a Random Jackpot. The Casino allowed me to cash out 10X my deposit. The T/C we not specified on the coupon, but were on the web-site. SUCKS--but I guess my fault.
As of today, I have still not been paid. I have used the contact listed on the sight--and they have not responded. Can you give me an opinion? They are really ticking me off!!@
As I am sure that you know as a US player, it is really difficult making deposits. For some reason the RTG Casino's are still able to accept VISA. For security purposes, I always deposit using a pre-paid VISA. Geez--
To: <amit@casinosupportcenter.com>
Subject: Withdraw
Date: Thu 04/12/2007 04:05 PM
Attachments
Name Type Save View
Message text/html Save
Dear Sir,
There are several area' s of concern with Virtual Casino. My first concern is that I requested a withdraw on March 24, 2007, and still have not received the money. I have now faxed the documents in four times. I have also received an e-mail from the accounting department, stating that my withdraw would be processed this past Monday. I contacted support, and asked for the Manager--who is never available! and was first told that they did not have the information, then they had some from previous faxes. But nonetheless, it appears that I now have to PAY to scan documents to receive my money. I guess that if the fax back form is legible, my money has been received WHY can I not get PAID. Of coarse my ID is going to be dark, its a fax machine! All of my identifying information is legible--as I am sure the photo is not. It is unimportant as long as my government Identification, matches the information that I provided to your company. I have had problems in the past with receiving payment, but never for these bogus reasons.