Here is the story:
On monday 19th I placed 200$ on casino on net. I got the 200$ deposit bonus (which I never asked for). I started playing and happened to win a lot of money in blackjack table. I reached 1320.5$ and I decided to make cashout and asked their live chat operator if I can make cashout now. He said I've met the wagering requirements and I can make the cash out and said congrats on my winnings.
I was glad until few days after that came an email saying:
"Routine checks of your account revealed that your are attempting to
abuse our 1st deposit bonus scheme.
In the event that the Company believes a user is abusing or attempting
to abuse a bonus or other promotion, or is likely to benefit through
abuse or lack of good faith from a gaming policy adopted by the
Company,
then the Company may, at its sole discretion, deny, withhold or
withdraw
from any user any bonus or promotion, or rescind any policy with
respect
to that user, either temporarily or permanently, or terminate that
user's access to the Service and/or block that user's account.
Therefore, as per our Terms and Conditions, we have permanently blocked
your accounts with our sites."
So, I have been a bonus abuser without knowing it. I had great luck and they refuse to pay me. I sent an email saying that I was only gambling and cause I got a big winning of course I wanted to get my moneys out. They sent another email saying I'm a scammer and refuses to pay me. I have no other account with their casino or 21.com or so on.
Please help me! my email is:
[
I can send you all the emails they've sent me!
Yours,
<name removed>
On monday 19th I placed 200$ on casino on net. I got the 200$ deposit bonus (which I never asked for). I started playing and happened to win a lot of money in blackjack table. I reached 1320.5$ and I decided to make cashout and asked their live chat operator if I can make cashout now. He said I've met the wagering requirements and I can make the cash out and said congrats on my winnings.
I was glad until few days after that came an email saying:
"Routine checks of your account revealed that your are attempting to
abuse our 1st deposit bonus scheme.
In the event that the Company believes a user is abusing or attempting
to abuse a bonus or other promotion, or is likely to benefit through
abuse or lack of good faith from a gaming policy adopted by the
Company,
then the Company may, at its sole discretion, deny, withhold or
withdraw
from any user any bonus or promotion, or rescind any policy with
respect
to that user, either temporarily or permanently, or terminate that
user's access to the Service and/or block that user's account.
Therefore, as per our Terms and Conditions, we have permanently blocked
your accounts with our sites."
So, I have been a bonus abuser without knowing it. I had great luck and they refuse to pay me. I sent an email saying that I was only gambling and cause I got a big winning of course I wanted to get my moneys out. They sent another email saying I'm a scammer and refuses to pay me. I have no other account with their casino or 21.com or so on.
Please help me! my email is:
[
I can send you all the emails they've sent me!
Yours,
<name removed>
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