supermanfg
Dormant account
- Joined
- Nov 30, 2006
- Location
- Canada
Hello all,
I just found out this nice website and I was wondering if it was possible to get some help here.
About a month ago, I played at Betroyal casino (I know, if I had known about this site before I would've known its not such a great casino but it's too late now I guess).
They were offering a 200$ 100% sign-up bonus which I took. I lost 3$ through the Wagering requirements so I had a 397$ balance that I withdrew.
Than I saw a small banner at the bottom of their casino software saying I could get a 200% 200$ bonus. So I decided to go for it. The thing is, they don't let you deposit more money unless you cancel the pending withdrawal (which takes 3 weeks be processed). So I canceled the pending withdrawal and deposit 188$ more to get the 200$ bonus, which I received correctly.
Then, being lucky I took the 785$ balance to 2100+ $ balance. Then I withdrew everything.
Two weeks later, I received an email saying that I combined 2 bonuses and they will take all my bonuses away from me and all my winnings and there was a 1700 + $ "Manager Withdrawal" showing in my account history.
Then I emailed them back, talked to a manager and it took 2 weeks to get a clear answer since he was unreachable and he always had to talk to a different person.
He finally said that I combined bonuses because I didn't wait until I received the initial withdrawal into my Neteller account to deposit again. I found that ridiculous because they let me take advantage of the bonus advertised but then they take the money I previously won. Also, canceling the initial withdrawal of 397$ and making another 188$ deposit is the same as waiting for the 397$ to hit my Neteller account and making one 595$ deposit and taking the bonus. Plus, I didn't combine any bonuses because I made another deposit to be able to get the second bonus and the previous balance wasn't even involved in the second bonus wagering requirements.
Now, after a lot of arguing, they accepted to give back my initial 200$ bonus so that makes it a 585$ withdrawal. Since I was tired of arguing with them I accepted but then, I just received the 397$ payment and the 188$ is still pending and I found out about this site and thought I'd give it a shot.
Is there any possibility I can see the 1500ish $ that I still deserve?
Thank you.
Frederik
I just found out this nice website and I was wondering if it was possible to get some help here.
About a month ago, I played at Betroyal casino (I know, if I had known about this site before I would've known its not such a great casino but it's too late now I guess).
They were offering a 200$ 100% sign-up bonus which I took. I lost 3$ through the Wagering requirements so I had a 397$ balance that I withdrew.
Than I saw a small banner at the bottom of their casino software saying I could get a 200% 200$ bonus. So I decided to go for it. The thing is, they don't let you deposit more money unless you cancel the pending withdrawal (which takes 3 weeks be processed). So I canceled the pending withdrawal and deposit 188$ more to get the 200$ bonus, which I received correctly.
Then, being lucky I took the 785$ balance to 2100+ $ balance. Then I withdrew everything.
Two weeks later, I received an email saying that I combined 2 bonuses and they will take all my bonuses away from me and all my winnings and there was a 1700 + $ "Manager Withdrawal" showing in my account history.
Then I emailed them back, talked to a manager and it took 2 weeks to get a clear answer since he was unreachable and he always had to talk to a different person.
He finally said that I combined bonuses because I didn't wait until I received the initial withdrawal into my Neteller account to deposit again. I found that ridiculous because they let me take advantage of the bonus advertised but then they take the money I previously won. Also, canceling the initial withdrawal of 397$ and making another 188$ deposit is the same as waiting for the 397$ to hit my Neteller account and making one 595$ deposit and taking the bonus. Plus, I didn't combine any bonuses because I made another deposit to be able to get the second bonus and the previous balance wasn't even involved in the second bonus wagering requirements.
Now, after a lot of arguing, they accepted to give back my initial 200$ bonus so that makes it a 585$ withdrawal. Since I was tired of arguing with them I accepted but then, I just received the 397$ payment and the 188$ is still pending and I found out about this site and thought I'd give it a shot.
Is there any possibility I can see the 1500ish $ that I still deserve?
Thank you.
Frederik