Cake poker = trustworthy??????

[icexxx]

Cake poker

Have you got any problems with Cake poker???

I tryed withdraw 400$ from cake poker a week ago (18/10/2007) but I haven't seen any money yet (25/10/2007).

They sent this email (24/10/2007): (at first I sent email where i asked about that why it takes so long pay my widhrawal)

"Thank you for your email. Our apologies for the delay in this issue please
be assured our Cashier team is addressing this issue and should be in touch
shortly. Thanks again for your patience in this matter."

Support not seems very active. I sent email 2 days ago and I havent got any answer why I have not got my money.

Terrible customer service and what is terrible is that they haven't paid yet those money to my neteller account.
Havent seen this happen any other site.

I joined their site through of pokersavvy.

[icexxx]

Yesterday (26/10/2007) I sent email again to Cake poker support and then they said that they willl send money back to my Cake poker account. I got money and then I withdrew again. Today (27/10/2007) I got my money to my neteller account.

I m not very happy about that they not take any contact to me in a week when they haven't paid my withdrawal but anyway I got my money.

[pokeraddict]

I think this was an isolated incident. Cake has been one of the better US friendly poker rooms. Their software is terrible but they are above average in every other aspect IMO.

[DoverPro]

HI Ice,

I have been playing a Cake for over two years and have never had a problem with them. While I have never made a deposit there, I have won cash in several freerolls and accumulated some cash in my account. My first withdrawal took a bit more time than I expected, about three weeks, since then it has been quick and hassle free.

There are a couple of software issues, like repeating blinds and bad seating on moves, but they work out in the long run. The ease of winning cash in the weekly freerolls outweighs the occasional snafu.

It is also kind of a fun site, some good players there.

[pokeraddict]

I have been playing a Cake for over two years and have never had a problem with them.

Interesting, especially since they are only around a year old.

[DoverPro]

Time sure flies when you are having fun!

I thought it was around two years, when you get old I guess dates tend to blur a bit, lol.

Just checked it and I got my first payout from Cake in July of 2006, so I presume I joined before that. So let's make it 18 months, then.

I was around for Cake startup and the "Piece of the Cake" startup promotion.

One of the things I like to do is to find the newer rooms and join them at the start, when the cash is flowing, especially the freeroll promotions. I have been burned a few times, like with Tropical, but overall it works. As the rooms get larger with more players, I tend to cut back on the play.

Cake has bumped their Saturday Freeroll to $500, so I have been back lately to try my luck when I am free on a Saturday afternoon.

[mellowmenjo]

I played at cake from the start. A lot of problems with the software in the past. But it's getting better and better I think. I love the goldchipsies and cards.
I withdraw 2 times. (300 and above) and both no problem! Both in 2 days as I can remember.

gr. mellow

[fatshaft]

Originally Posted by mellowmenjo

I played at cake from the start. A lot of problems with the software in the past. But it's getting better and better I think. I love the goldchipsies and cards.
I withdraw 2 times. (300 and above) and both no problem! Both in 2 days as I can remember.

gr. mellow

Not had a single issue with withdrawals, CS also good, but my god the software is going backwards. Awful lack at almost any time of day, and from only a small increase in players, it is now almost unplayable.

[pokeraddict]

Yeah isn't it amazing their software gets worse with time? I was just playing and the site randomly paused for 5-10 minutes.

[1819]

Originally Posted by fatshaft

Not had a single issue with withdrawals, CS also good, but my god the software is going backwards. Awful lack at almost any time of day, and from only a small increase in players, it is now almost unplayable.

lol. at least you can withdrawl. used to play there but cant withdrawl. they offer netteller, moneybookers, and epassport. no, no, and no. they do offer a check. 500 minimum. no thanx.