Neteller issue with funds blocked

[uninvited_guest]

I am writing this on behalf of my friend(his english si poor)

I seems neteller decided to canfiscate his funds for unknown reason. This is the story:

1) The friend opened neteller account 2 weeks ago.
2) The friend funded the account right away.
3) The account was closed right after the deposit has been made. He was promised a call. Nobody called.
4) The friend did not heard from neteller for over a week
5) The friend wrote them an email. He was told, that this is standard security procedure(Blocking 400$ for a week?). He was promised a call. Nobody contacted him so far.
6) The friend decided to contact them via live chat. He went to live chat and he was promised that a representative would call him the same day. Nobody called.
7) My friend repeated the 6) 2 more times. Still no call from neteller.

Now, it has been more then 14 days since he deposited 400$ into his neteller account. Account has been blocked since then and it seems neteller is not willing to contact him.

 

[uninvited_guest]

Solved

 

[wangpoker]

right after the first deposit, ur neteller a/c will be closed but a rep will call u right now

it's weird neteller haven't made a call so long.

from recent posts on this forum i guss neteller has some trouble.

 

[uninvited_guest]

Exactly, these guys are acting strange. This friend is not the only person, who had a trouble recently.

If there were another service with such merchant coverage, I would leave neteller.

 

[winbig]

Exactly, these guys are acting strange. This friend is not the only person, who had a trouble recently.

If there were another service with such merchant coverage, I would leave neteller.

There's always Moneybookers (no US), Firepay (no US), and Click2Pay (US allowed)...most casinos/poker rooms I've seen take all 3.

edit: Actually I found out that Moneybookers will allow US customers, but won't let them transfer to a casino/poker room. What other non-gaming clients they process payments for is beyond me