Well, it's like they are still operating on the EM platform. Today was unbelievably bad: games (both NetEnt, MG and PlaynGo) lagging constantly, multiple (like 6-7 in a row) casino errors on MG games, unable to load new games (Super Wild) - game errors again.
I demanded my $40 back, had $6.92 in my balance, but CSR would not comply, although I had been on chat the entire afternoon mentioning the above and explaining that I deserved to be compensated. They said I had to wait until their tech dept had solved the problem, but my first notification was already 5-6 hours ago. I then asked to close my account and the CSR asked: "Why do you want to close your account?"
They conveniently took the $6.92 while doing this. Sent a message to Yits but I don't expect him to reply any time soon, may take a few more weeks. F*** bad start of the weekend
=== rant over ====
I demanded my $40 back, had $6.92 in my balance, but CSR would not comply, although I had been on chat the entire afternoon mentioning the above and explaining that I deserved to be compensated. They said I had to wait until their tech dept had solved the problem, but my first notification was already 5-6 hours ago. I then asked to close my account and the CSR asked: "Why do you want to close your account?"
They conveniently took the $6.92 while doing this. Sent a message to Yits but I don't expect him to reply any time soon, may take a few more weeks. F*** bad start of the weekend
=== rant over ====