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Thread: Microgaming - Viper Client Crashes, anyone else?

  1. #11
    ChopleyIOM's Avatar
    ChopleyIOM is offline Senior Member
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    I can play state-of-the-art games like Battlefield 3 at a resolution of 1920x1200 at a solid 60FPS for hours on end and not see so much as a sniff of a crash.

    And yet a casino client somehow manages to do this to me on a regular basis.....

    (At least it remembered exactly where I was up to in the bonus round when I relaunched it.)

    Thanks to those who've suggested stuff to try in this thread to sort it out, but it really shouldn't be necessary to go to such lengths in the first place!




  2. #12
    wobble33's Avatar
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    i get that too at 32 red everytime i play anthing. i also get it non stop at ladbrokes.
    gambling is addictive! all take care........



  3. #13
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    i find this happens to me every now and then especially when exiting a slot and it wants to load the recommended slots page



  4. #14
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    vinylweatherman is offline You type well loads
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    Quote Originally Posted by smcinoz View Post
    i find this happens to me every now and then especially when exiting a slot and it wants to load the recommended slots page
    I am getting this regularly with GNUF, and I have today launched 32Red which did the new games update, and within a few seconds gave me the "viper client has to close" error, and I retrieved the following "dump" file:-

    <?xml version="1.0" encoding="UTF-16"?>
    <DATABASE>
    <EXE NAME="casinogame.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="binkw32.dll" SIZE="175616" CHECKSUM="0x9A1AC8E2" BIN_FILE_VERSION="1.9.16.0" BIN_PRODUCT_VERSION="1.9.16.0" PRODUCT_VERSION="1.9p" FILE_DESCRIPTION="RAD Video Tools" COMPANY_NAME="RAD Game Tools, Inc." PRODUCT_NAME="Bink and Smacker" FILE_VERSION="1.9p" LEGAL_COPYRIGHT="Copyright (C) 1994-2009, RAD Game Tools, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x0" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x36D27" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.16.0" UPTO_BIN_PRODUCT_VERSION="1.9.16.0" LINK_DATE="09/03/2009 09:43:32" UPTO_LINK_DATE="09/03/2009 09:43:32" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="casino.dll" SIZE="99840" CHECKSUM="0x1A396CBF" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Casino API" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" ORIGINAL_FILENAME="CASINO.DLL" INTERNAL_NAME="CASINOAPI" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1E4C6" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:13:41" UPTO_LINK_DATE="01/24/2012 14:13:41" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="casinogame.exe" SIZE="65536" CHECKSUM="0x88E8D27B" BIN_FILE_VERSION="16.0.0.3104" BIN_PRODUCT_VERSION="16.0.0.3104" PRODUCT_VERSION="16.0.0.3104" FILE_DESCRIPTION="Game Launcher" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="16.0.0.3104" ORIGINAL_FILENAME="GAME.EXE" INTERNAL_NAME="GAME" LEGAL_COPYRIGHT="Copyright © Microgaming 2008" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1074D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="16.0.0.3104" UPTO_BIN_PRODUCT_VERSION="16.0.0.3104" LINK_DATE="04/07/2009 14:51:21" UPTO_LINK_DATE="04/07/2009 14:51:21" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="casinohost.exe" SIZE="45568" CHECKSUM="0x5076AD4C" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:12:10" UPTO_LINK_DATE="01/24/2012 14:12:10" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="casinopatch.exe" SIZE="48640" CHECKSUM="0x99A841D0" BIN_FILE_VERSION="23.1.0.10425" BIN_PRODUCT_VERSION="23.1.0.10425" PRODUCT_VERSION="23.1.0.10425" FILE_DESCRIPTION="Game Launcher" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.10425" ORIGINAL_FILENAME="GAME.EXE" INTERNAL_NAME="GAME" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x11D84" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.10425" UPTO_BIN_PRODUCT_VERSION="23.1.0.10425" LINK_DATE="08/19/2011 10:54:19" UPTO_LINK_DATE="08/19/2011 10:54:19" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="CasinoPatch.temp.exe" SIZE="48640" CHECKSUM="0x99A841D0" BIN_FILE_VERSION="23.1.0.10425" BIN_PRODUCT_VERSION="23.1.0.10425" PRODUCT_VERSION="23.1.0.10425" FILE_DESCRIPTION="Game Launcher" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.10425" ORIGINAL_FILENAME="GAME.EXE" INTERNAL_NAME="GAME" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x11D84" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.10425" UPTO_BIN_PRODUCT_VERSION="23.1.0.10425" LINK_DATE="08/19/2011 10:54:19" UPTO_LINK_DATE="08/19/2011 10:54:19" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="dockablewindow.dll" SIZE="169472" CHECKSUM="0x5CD48F28" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x37E4D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:11:59" UPTO_LINK_DATE="01/24/2012 14:11:59" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="fdi.dll" SIZE="49152" CHECKSUM="0x39E5AAA4" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1.0.0.1" FILE_DESCRIPTION="fdi" COMPANY_NAME="Microgaming" PRODUCT_NAME="File Decompression Interface" FILE_VERSION="1.0.0.1" ORIGINAL_FILENAME="fdi.dll" INTERNAL_NAME="fdi" LEGAL_COPYRIGHT="Copyright © 2002 Microgaming" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="08/07/2002 08:37:17" UPTO_LINK_DATE="08/07/2002 08:37:17" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="gdiplus.dll" SIZE="1724416" CHECKSUM="0x1BDA22D1" BIN_FILE_VERSION="5.1.3102.5581" BIN_PRODUCT_VERSION="5.1.3102.5581" PRODUCT_VERSION="5.1.3102.5581" FILE_DESCRIPTION="Microsoft GDI+" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.3102.5581 (xpsp_sp3_qfe.080415-1416)" ORIGINAL_FILENAME="gdiplus" INTERNAL_NAME="gdiplus" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1AAC9F" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.3102.5581" UPTO_BIN_PRODUCT_VERSION="5.1.3102.5581" LINK_DATE="04/15/2008 17:47:33" UPTO_LINK_DATE="04/15/2008 17:47:33" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="ijl15.dll" SIZE="372736" CHECKSUM="0xF38F7F17" BIN_FILE_VERSION="1.5.4.36" BIN_PRODUCT_VERSION="1.5.4.36" PRODUCT_VERSION="1,5,4,36" FILE_DESCRIPTION="Intel® JPEG Library - Retail Version" COMPANY_NAME="Intel Corporation" PRODUCT_NAME="Intel® JPEG Library" FILE_VERSION="1,5,4,36" ORIGINAL_FILENAME="ijl15.dll" INTERNAL_NAME="ijl15" LEGAL_COPYRIGHT="Copyright © Intel Corporation 1998 - 2000" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x611F0" LINKER_VERSION="0x40000" UPTO_BIN_FILE_VERSION="1.5.4.36" UPTO_BIN_PRODUCT_VERSION="1.5.4.36" LINK_DATE="09/15/2000 11:51:55" UPTO_LINK_DATE="09/15/2000 11:51:55" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="install.exe" SIZE="698112" CHECKSUM="0x8A12F29B" BIN_FILE_VERSION="16.3.2.9046" BIN_PRODUCT_VERSION="16.3.2.9046" PRODUCT_VERSION="16.3.2.9046" FILE_DESCRIPTION="Install Program" COMPANY_NAME="" PRODUCT_NAME="install.exe" FILE_VERSION="16.3.2.9046" ORIGINAL_FILENAME="install.exe" INTERNAL_NAME="MIP" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAEC93" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="16.3.2.9046" UPTO_BIN_PRODUCT_VERSION="16.3.2.9046" LINK_DATE="03/25/2011 11:55:02" UPTO_LINK_DATE="03/25/2011 11:55:02" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="installmanager.dll" SIZE="545280" CHECKSUM="0x679EB21" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:13:51" UPTO_LINK_DATE="01/24/2012 14:13:51" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="libeay32.dll" SIZE="2478080" CHECKSUM="0xC9DE4DBB" BIN_FILE_VERSION="0.9.8.9" BIN_PRODUCT_VERSION="0.9.8.9" PRODUCT_VERSION="0.9.8i" FILE_DESCRIPTION="OpenSSL Shared Library" COMPANY_NAME="The OpenSSL Project, http://www.openssl.org/" PRODUCT_NAME="The OpenSSL Toolkit" FILE_VERSION="0.9.8i" LEGAL_COPYRIGHT="Copyright © 1998-2005 The OpenSSL Project. Copyright © 1995-1998 Eric A. Young, Tim J. Hudson. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x269591" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.9.8.9" UPTO_BIN_PRODUCT_VERSION="0.9.8.9" LINK_DATE="11/06/2008 09:36:31" UPTO_LINK_DATE="11/06/2008 09:36:31" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="lua5.1.dll" SIZE="331776" CHECKSUM="0xDEE934C0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50001" LINK_DATE="03/17/2009 12:45:04" UPTO_LINK_DATE="03/17/2009 12:45:04" />
    <MATCHING_FILE NAME="mcrypt.dll" SIZE="33851" CHECKSUM="0x4E0B3423" BIN_FILE_VERSION="3.3.6.97" BIN_PRODUCT_VERSION="3.3.6.97" PRODUCT_VERSION="3.3.6.97" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="&lt;replaceme&gt;" PRODUCT_NAME="Viper" FILE_VERSION="3.3.6.97" LEGAL_COPYRIGHT="Copyright © &lt;replaceme&gt; 2003" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.3.6.97" UPTO_BIN_PRODUCT_VERSION="3.3.6.97" LINK_DATE="02/13/2004 11:49:16" UPTO_LINK_DATE="02/13/2004 11:49:16" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="mgscomms.dll" SIZE="90112" CHECKSUM="0xD84DB0F6" BIN_FILE_VERSION="2004.4.23.29" BIN_PRODUCT_VERSION="1.0.0.29" PRODUCT_VERSION="1, 0, 0, 29" FILE_DESCRIPTION="MGSCOMMS Communication &amp; Security Library" COMPANY_NAME="MicroGaming Systems" PRODUCT_NAME="MicroGaming Systems MGSCOMMS" FILE_VERSION="2004.04.23.29" ORIGINAL_FILENAME="MGSCOMMS.DLL" INTERNAL_NAME="MGSCOMMS" LEGAL_COPYRIGHT="Copyright © 1998-2004" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2004.4.23.29" UPTO_BIN_PRODUCT_VERSION="1.0.0.29" LINK_DATE="04/23/2004 13:07:33" UPTO_LINK_DATE="04/23/2004 13:07:33" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="mgslaunch.exe" SIZE="166400" CHECKSUM="0xB0573318" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="MGS URI Launcher" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" ORIGINAL_FILENAME="MGSLAUNCH.EXE" INTERNAL_NAME="MGSLAUNCH" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3498D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:23:16" UPTO_LINK_DATE="01/24/2012 14:23:16" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="mss32.dll" SIZE="435200" CHECKSUM="0xFCA54FF4" BIN_FILE_VERSION="7.0.24.0" BIN_PRODUCT_VERSION="7.0.24.0" PRODUCT_VERSION="7.0x" FILE_DESCRIPTION="Miles Sound System" COMPANY_NAME="RAD Game Tools, Inc." PRODUCT_NAME="Miles Sound System" FILE_VERSION="7.0x" LEGAL_COPYRIGHT="Copyright (C) 1991-2007, RAD Game Tools, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x0" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="7.0.24.0" UPTO_BIN_PRODUCT_VERSION="7.0.24.0" LINK_DATE="06/04/2007 10:00:19" UPTO_LINK_DATE="06/04/2007 10:00:19" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="mupagentdll.dll" SIZE="295936" CHECKSUM="0xEDF1E0A3" BIN_FILE_VERSION="1.0.1.11010" BIN_PRODUCT_VERSION="1.0.1.11010" PRODUCT_VERSION="1.0.1.11010" FILE_DESCRIPTION="MUPAgent" COMPANY_NAME="" PRODUCT_NAME="MUPAgent" FILE_VERSION="1.0.1.11010" ORIGINAL_FILENAME="MUPAgent" INTERNAL_NAME="MUPAgent" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x495ED" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.1.11010" UPTO_BIN_PRODUCT_VERSION="1.0.1.11010" LINK_DATE="01/18/2012 09:02:48" UPTO_LINK_DATE="01/18/2012 09:02:48" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="npsprite.dll" SIZE="94208" CHECKSUM="0x60330AEA" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A049" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:22:54" UPTO_LINK_DATE="01/24/2012 14:22:54" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="pipeclient.dll" SIZE="56832" CHECKSUM="0x720CAE03" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1096E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:11:50" UPTO_LINK_DATE="01/24/2012 14:11:50" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="pipeserver.dll" SIZE="105984" CHECKSUM="0x970A88CC" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25A4C" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:12:06" UPTO_LINK_DATE="01/24/2012 14:12:06" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="res-da.dll" SIZE="40960" CHECKSUM="0xDB092C12" BIN_FILE_VERSION="3.3.2.54" BIN_PRODUCT_VERSION="3.3.2.54" PRODUCT_VERSION="3.3.2.54" FILE_DESCRIPTION="Viper-komponent" COMPANY_NAME="" PRODUCT_NAME="Viper" FILE_VERSION="3.3.2.54" ORIGINAL_FILENAME="" INTERNAL_NAME="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.3.2.54" UPTO_BIN_PRODUCT_VERSION="3.3.2.54" LINK_DATE="03/24/2003 15:46:11" UPTO_LINK_DATE="03/24/2003 15:46:11" VER_LANGUAGE="English (United States) [0x409]" />
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    <MATCHING_FILE NAME="global\t3host\t3host.dll" SIZE="68096" CHECKSUM="0x4A6809F6" BIN_FILE_VERSION="23.1.0.11031" BIN_PRODUCT_VERSION="23.1.0.11031" PRODUCT_VERSION="23.1.0.11031" FILE_DESCRIPTION="Viper Component" COMPANY_NAME="Microgaming Systems" PRODUCT_NAME="Viper" FILE_VERSION="23.1.0.11031" LEGAL_COPYRIGHT="Copyright © Microgaming 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x135CD" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="23.1.0.11031" UPTO_BIN_PRODUCT_VERSION="23.1.0.11031" LINK_DATE="01/24/2012 14:20:41" UPTO_LINK_DATE="01/24/2012 14:20:41" VER_LANGUAGE="English (United States) [0x409]" />
    </EXE>
    <EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
    </EXE>

    I was also able to see a better formatted "dump" under the "advanced" tab of the error window, but Windows XP has blocked the "select + cut" function so there is no way to retrieve this text to send off to MGS or post here that I know of.

    It is clear that despite denials from MGS, there IS a problem, albeit an intermittent one that cannot easily be reproduced under specific and controlled circumstances, and that also seems to affect some Viper clients, but not others.

    This is not the first time MGS have denied having any issues, but last month a player had their winnings confiscated (adjusted) because MGS DID find an error in a game that meant the same hands were repeated a number of times, yet the player did not notice, let alone contact CS with a complaint.

    It seems that MGS have a set policy to deny problems without even bothering to investigate, yet operators go through the motions to make it look as though an exhaustive investigation by their tech team and MGS has taken place before the players' own PC is blamed.

    This error happened AFTER I had run Advanced System care PRO (not "free"), which did uncover a few additional problems and applied a few extra tweaks.

    The problem may well be that MGS are developing and testing in a "sterile" environment, but the problems only show up when the software is used on computers in the "real world" that have come from many manufacturers, and with just as many "OEM" variants of the Windows OS and other software installed. This is how the majority of users get their PCs, and it is only the geeks that self build that get a truly "sterile" installation of the OS as supplied by Microsoft, and the most up to date drivers and ESSENTIAL additonal software that they have personally bought tailored to their specific needs.

    Surely MGS need to develop a client that works on the average user's PC, and which can cope with many different configurations of Windows, along with whatever plugins and "crapware" the manufacturer has bundled with the pre installed OS.

    At the very least, the client should issue a more meaningful error message that might enable the user to have some idea of what the problem is, and give the operator's and Microgaming's tech teams something to work from.
    Trust me, I'm a weatherman.



  5. The Following 2 Users Say Thank You to vinylweatherman For This Useful Post:

    smcinoz (11th May 2012), Tirilej (11th May 2012)

  6. #15
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    I don't see how there's a difference in the system in mico or bigger stacks...You guys probably never played on the higher tables so can't compare. I play on one site religiously and never had a problem whether it be micorgaming or bigger tables.



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