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Thread: Heads Up - Zip Payments Payment Processor

  1. #1
    2young2care is offline Experienced Member Achievements:
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    Heads Up - Zip Payments Payment Processor

    I just got notice from my bank that 2 checks I deposited last week have been returned NSF. They were both from Zip Payments from withdrawals I had made at 2 different Fortune Lounge group casinos. One check was only for $80 and the other was only $50!!

    Thought I'd give a heads up.

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    desiredusername is offline Newbie member
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    You are NOT alone!

    My sole purpose of reading these posts today was to see if anyone else was having problems with ZIP Payments. I received three checks from them within the past two weeks. The first one bounced, and my bank is holding my funds on the other two because they have "confidential information that the check(s) may not be paid" (straight off the notice from my bank). I contacted the casino immediately, although they claim they have not had any other player complaints. I was told someone in their financial department would investigate the situation and get back to me within 48 hours... that was several days ago and I have yet to be contacted. I feel only slightly better knowing that I am not alone. I am extremely upset that the casino has done absolutely nothing to help resolve the situation; or, at a minimum, at least had the courtesy to contact me with whatever information they might have. If anyone else has any information, I'd love to know!

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    Please, if you haven't already done so... contact the forum rep for Fortune Lounge via PM with pertinent details. Go HERE and you'll see fortune lounge listed along with contact info.

    Good luck to you both. Let us know how this goes.
    Alice: But I don't want to go among mad people.
    The Cat: Oh, you can't help that. We're all mad here. I'm mad. You're mad.

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    desiredusername is offline Newbie member
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    It wasn't the Fortune Lounge Group, but I did contact the appropriate rep through this site earlier today. Haven't yet received a reply, but I'll be sure to post whatever I learn.

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    2young2care (13th July 2008)

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    It isn't the casinos fault. I have always been paid promptly by Fortune Lounge group casinos. I just wanted to give warning to anyone expecting payments and always receive a check. I'm still expecting a larger check from another casino that I know uses Zip Payments and I'm worried. It's pretty bad when a $50 check bounces.

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    desiredusername is offline Newbie member
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    Update

    It's been a week now since I first notified the casino of this situation, and it doesn't seem like I'm any closer to a resolution. The casino itself has done nothing more than thank me for my patience.

    One small victory, perhaps... I did get an acknowledgment through their group's representative that a problem does exist. She even confirmed that my second and third checks would be returned NSF, and they were today.

    I'm still sending emails regularly in hopes that I can get replacement checks issued immediately and sent via overnight. Considering my first withdrawal occurred June 15, I can quite literally say that I've been waiting a month for payment. While I do understand that casino is not totally to blame, their lack of response is abhorrent (or some other fancy word for completely shitty).

    Hopefully I'll be a shiny, happy person in my next update.

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    chayton (29th August 2008), Mousey (15th July 2008)

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    lots0 is offline Banned User - troll posts - flaming Achievements:
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    Just to let everyone know a reporter from cnbc is nosing around here.

    This reporter seems to feel that the two threads here at CM about zip payments bouncing constitute proof that the government has shut down all gambling payments to US residents.

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    RobWin is offline closed account
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    Quote Originally Posted by lots0 View Post
    Just to let everyone know a reporter from cnbc is nosing around here.

    This reporter seems to feel that the two threads here at CM about zip payments bouncing constitute proof that the government has shut down all gambling payments to US residents.
    How do you know this lots0 ? Not that I don't believe you, I am just curious...

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    It's an interesting if rather short article by CNBC writer Darren Rovell, who is apparently investigating the impact of financial bans in online gambling and names Zip Payments and Morris Mohawk Gaming Group (Bodog) as two companies that did not respond to his enquiries.

    Rovell is intrigued by how pervasive - or not - the payment problem has become, and he invites Internet gamblers who have received rubber cheques or have been told that payment would take more than a month to share their stories by emailing sportsbiz@cnbc.com.

    Rovell says he was formerly of the opinion that the [U.S.] government was never going to stop online gambling run by companies with fifteen different names in countries outside the United States. His view has changed, and he wrote this week that the U.S. government was coming closer to halting the pastime by effectively crippling Internet online gambling payment systems.

    His premise is that it's easy enough to bet on the Internet but getting paid is more problematic (in terms of timeframes etc etc)


    It's on the CNBC website.

    Edited to add that the piece I saw did not mention Casinomeister, although when referring to Zip Payments it did comment that player message boards "lit up" with complaints about no-slow payments and bouncing checks.
    jetset

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    lots0 is offline Banned User - troll posts - flaming Achievements:
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    Quote Originally Posted by jetset View Post
    Edited to add that the piece I saw did not mention Casinomeister, although when referring to Zip Payments it did comment that player message boards "lit up" with complaints about no-slow payments and bouncing checks.
    Yup and if you search google (or any of the other search engines) for anything to do with [zip payments] the threads on CM are the only related search results.

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