ask a simple question.!!!

[hobobiker]

and this is the reply you get ??? am i missing something here
...all i wanted was the return for the day at 32Red cos i could not be bothered to add it up on playcheck and it turned into a bloody saga.

chat as follows :

Chat Transcript
Helen: Thank you for contacting us, mark. My name is Helen, how can I help?
mark: could you tell me what my total wager and the return % was on todays play please? thanks
Helen: payout percentages are not really a valid figure to quote after a short amount of play, mark. I can tell you but it will be out of context mark: ok tell me i know it was for only 100 spins on a 5 line slot
Helen: the data does not give that figure so I can’t tell you what the percentage was mark: ok can you tell me my total wager returns for today please?
Helen: all I can see since yesterday is wagering of 30 on The High Life
mark: ok is that the total wager then £30?
Helen: you have wagered £30 since yesterday, yes
mark: thanks and what are the return payouts on that wager?
Helen: I cannot give you a return on only £30 wagering - it does not translate
Helen: sorry to disappoint
mark: what does not translate?
Helen: you will not be able to get a result when you wager so little - our percentage payouts cover all the play by all the players, so you canot compare this to a few spins on the game
mark: so if its a 15 deposit and a wager of 30 thats a -15 result which is a 50% return on high life after 100 spins ...is that correct?
Helen: it roughly indicates that - which is similar to the odds of a coin head
mark: im not comparing anything., all i asked was what my total wager and returns were for today
Helen: you have only wagered 30 so that is not enough to give you a ‘payout percentage’
mark: yes it is, if ive wagered 30 then you should be able to tell me the returns ... do you not have the figures?
Helen: yes we have results of the play but they are not indicative of your results. There is not enough play to warrent an accurate figure for you to use
mark: ok so the returns for todays play were 50%?
Helen: you only wagered the £30 so roughly, yes, as you put in £15. It depends on what your bet was
mark: the reason for the low wager is because the return was low is it not ....if the RTP% was 96% then my wager would have been £200 not £30 .....so the return is relevant to the wager .
Helen: we can’t give you results like this for each individual session - the figures don’t work in that way so it would be an inaccurate result if we did tell you it
Helen: it’s out of context when compared to our auditors fidning across the board
mark: why does the % returns depend on the bet?
Helen: it depends upon the vaLue of the wager
Helen: 30 is not enough to show your true returns as the value is so small
mark: im not comparing it to the auditors but i am asking you what my returns were for today thats all.
Helen: there’s not a value that I can give you Mark, I am sorry
mark: why not?
Helen: for the reasons I have written above
mark: so you dont know what my returns were for today then ?
Helen: no - the play you have done does not show your play accurately
Helen: anything I quoted would not be correct in that regard
mark: er. . .i dont understand what you are saying Helen . . .if you know what i have wagered then you should know the % return .. im not asking anything unusual am i?
Helen: no but I want you to understand that the return means nothing in this small value. There is little point in me giving a value when it does not illustrate what the game return is equal to. You’re not asking anything unusual but I wonder why you wish to know? There is not enough gameplay to represent your returns
Helen: for August it is a little more in context but you have changed the games you have played which alters the result. Since August 2st your payout percentage is about 96%
Helen: this is close to what our auditors find across the total play, so it’s more of a representative figure
Helen: the wagering is £26,963
Helen: it’s far more than just the £30 you requested
mark: ok so this months figures are 96% return .and todays is 50% .is that correct?
Helen: the first figure is more accurate considering your play
mark: but surely both figures are ‘accurate’ .if i wager £30 and my returns are £15.00 then thats a return of 50% on my total plays today ...its a fact .its a true accurate figure for today only. is it not?
Helen: yes but it is not something which represents your total play in context
Helen: anyhow I have tried to explain this so I hope you understand what I have said
mark: ok thanks Helen
Helen: no probs
Helen: bye for now
mark: bye

and if you could be bothered to read all that........
err WTF ... was it an unusual question or am I missing something ????

[Kaynos72]

mark: ok so this months figures are 96% return .and todays is 50% .is that correct?

I hope you are joking comparing a full month of data vs 30 spins. Even if she would have told you, the percentage of return of your 30 spins that data would have absolutly no value.

I can go 10 spins without any wins on a slot it doesnt mean that the slot have 0% payout. 30 spins is a ridiculous amount to draw any conclusion, hell 100 spins is too small too, even 1000. You need millions of spins to get a true idea.

[hobobiker]

I hope you are joking comparing a full month of data vs 30 spins. Even if she would have told you, the percentage of return of your 30 spins that data would have absolutly no value.

I can go 10 spins without any wins on a slot it doesnt mean that the slot have 0% payout. 30 spins is a ridiculous amount to draw any conclusion, hell 100 spins is too small too, even 1000. You need millions of spins to get a true idea.

so you did not bother to read the post then........i know its long and boring an all ......but the whole point was i was not comparing anything with anything ........32red were doing the comparing..........( why ??? i dunno .)

that was the point of podsting the thread ...all i wanted were the days figures...... a simple question ... isnt it?

any why everyone keeps saying 100 spins has no value ????? well the money had a value to me ......and to say "millions of spins to get a true idea" to draw a conclusion .......now thats a figure that has no real value .... ........

[Matthew23]

I think she has given you a good answer and there's not much to add to what she has already said. She has told you that you have wagered £30, you then worked out the percentage yourself and she agreed that it was 50%. She's just trying to explain to you that the percentage payout is not relevant on one short session.

[Kaynos72]

I did read the whole thread and yes 100 spins has no value whatsoever. Everyone on this site will tell you the same thing. If you can't accept that having a 50% return in 30 spins is bad i think you should not gamble.

[kimss]

Get my Playcheck calculator and you get % on every wager on every game from you playcehck data, search for my threads. You can't get it better than that and you don't need to ask support for figures,

Just remember to always take down you playcheck data so that you have complete historical data for your account.

[hobobiker]

I did read the whole thread and yes 100 spins has no value whatsoever. Everyone on this site will tell you the same thing. If you can't accept that having a 50% return in 30 spins is bad i think you should not gamble.

yes of course you read the whole thread..........which is why you will see it was 100 spins not 30 ......and at no point did i query or not accept or complain about my RTP% .......in fact if you read the thread you will see that i have wagered £27,000 at 32Red in This month alone ...an average of £1350 per day. I have had an average RTP of 96% ...no complaints there either. the reason for the thread was i just asked a simple question about some figures which i was too lazy to add up myself , and it turned into a very long saga.....and one in which assumptions were made about my reasons for asking the question, and another annoying thing was to be told by 32Red (and now you) that 100 spins "has no value whatsover" ????? what the F**k does that mean .......its nonsense ...100 spins has a value , whether its £100 per spin or 50p per spin , saying 100 spins does not have a value when there is a wager on each spin is simply not true.

Kaynos72;If you can't accept that having a 50% return in 30 spins is bad i think you should not gamble

err yes i can accept that a 50% return on 30 spins is bad .....no doubts there its well and truly accepted that its bad ...............so dont see your point on that one really????

but i do agree with you that i should not gamble .........should have stopped bout 25 years ago .....

[hobobiker]

Chat Transcript
Pritash: Thank you for contacting us, mark. My name is Pritash, how can I help?
mark: could you please tell me my total wager today and if poss the return % on that
Pritash: Please bear with me while I check your account mark: thanks
Pritash: today you have wagered £403.50
Pritash: and you payout on that was 63.5%mark: ok .thanks
mark: bye

Pritash: You’re welcome .

but i am now ........even got a bonus round of 10 spins twice and it paid .....nothing .... ...

whats the f****king point of getting a bonus round thats pays nothing .....
its just takin the piss .....big time.... i must be stupid if i deposit any more at 32 .........

anyway 1007 spins today and counting .....apparantly i have to hit a couple of million spins a day to get anywhere near an accurate true representation of their payout percentages .... wot a load of bollocks .... i got 63% on a wager of 400 quid from deposits of over £140 .and about 1000+ spins .....thats a true fact and its complete shite .....no matter how you want to bullshit about number of spins , randomness , probabilities etc.........a complete piss take.... and then to be patronised about it as well .......... bollocks.

[vinylweatherman]

The problem seems to be that helen took a defensive attitude based on what she THOUGHT you might "do" with a figure, perhaps cut & paste and quote out of context.
There is no need to be defensive though, any mathematician would point out what Helen did, and the figure of 50% on a £30 wager would not be anywhere near representative of the long term payout. If you had WON from one of the rare good bonus rounds, you might have wagered £30 and WON another £30 - this does not mean the slot pays 200%.
Rogue casinos are all too keen to use figures in this way to make their games look better than they are, and will selectively quote for periods that show them in a good light.
Zoozie has a simulation that can predict the payout of most 5 reel MG slots to several decimal places, however the simulation also shows that it can take millions of spins to reach this figure.
There have been a few times when I have wagered £30 and achieved a 0% return.

[hobobiker]

The problem seems to be that helen took a defensive attitude based on what she THOUGHT you might "do" with a figure, perhaps cut & paste and quote out of context.
There is no need to be defensive though, any mathematician would point out what Helen did, and the figure of 50% on a £30 wager would not be anywhere near representative of the long term payout. If you had WON from one of the rare good bonus rounds, you might have wagered £30 and WON another £30 - this does not mean the slot pays 200%.
Rogue casinos are all too keen to use figures in this way to make their games look better than they are, and will selectively quote for periods that show them in a good light.
Zoozie has a simulation that can predict the payout of most 5 reel MG slots to several decimal places, however the simulation also shows that it can take millions of spins to reach this figure.
There have been a few times when I have wagered £30 and achieved a 0% return.

yeah i know what she was trying to tell me , i was just in a pissed off mood , cos of shitty returns an all....rain.....more rain...... and 32red are probably still one of the best online ......cant really fault them , and keep going back to them ...... even after A CRAP weekend . ...

oh well ....spins in the last 5 days 16,090 ......must carry on ...got to reach the million .....i vill reach zee million ...and then i will prove to the world i was right............16,091........16,092.........16,0 93 .................................................. .................