32Red - good one Ed!

AussieDave

Banned User
Joined
Dec 24, 2005
Location
Australia
Was cruising through the casino contacts searching for a Ladbrokes contact (unfortunately couldn't find one :rolleyes: )

When I noticed that Ed had been here today. Not looking to blow smoke up anyone's butt, but for a Sunday that's pretty impressive Ed :thumbsup:

Condisering that most upper echelons or support representatives that come here, come Friday you don't see them for dust till the Monday slog starts again :p
 
Vesuvio said:
Surely the most tenuous 32Red thank-you thread yet?

I've started to keep clear of the occasional 32Red thank-you threads that crop up as you can just predict what's gonna happen, and yes I DO still see them as the benchmark for other casinos.

But I'm gonna chip in on this one to say that on Sunday, their accounts chappie (chappesse?) "Ning" logged on and processed the cashouts - the first time I've had a Sunday NETeller deposit ever :) (I have had a Saturday one from Belle Rock before).

Sorry - I know what a number of the more vocal bonus players think, but for me that's bloody good service.

Simmo!
 
Simmo! said:
I've started to keep clear of the occasional 32Red thank-you threads that crop up as you can just predict what's gonna happen, and yes I DO still see them as the benchmark for other casinos.

You and I both Simmo. It appears that as of late, thank yous and kudos aren't acceptable, only bashing. And I don't mean just 32Red, I mean in general. I'm baffled as to why some people even bother to play period anymore....I mean ALL casinos are out to rip them off, they're ALL evil....why bother?

Anyway, kudos on the Sunday processing!! Shows that they're listening anyway.
 
Pinababy69 said:
You and I both Simmo. It appears that as of late, thank yous and kudos aren't acceptable, only bashing. And I don't mean just 32Red, I mean in general.

Yup - there's a lot of negative posting around at the moment. There must be a forum somewhere training up messengers and sending them out to graffiti the world in negativity :D Seriously though, criticism is fine when it's constructive but it seems so many are, as you say, just out to "bash" with no constructive end product.

In every problem lies an opportunity :)

Trezz said:
Was cruising through the casino contacts searching for a Ladbrokes contact (unfortunately couldn't find one)

I have one Trezz if that helps - PM me.
 
Last edited:
When someone strays from the norm and does something impressive, kudos to him/her. It's just that simple. Just because 32 RED has been in many players' good books does not mean that they cannot again be praised for doing something extraordinary. Ed did not trumpet this one. It was only noticed by a vigilant member. So good work ED, this is the praise you deserve and I wont give second thought to saying this again if you continue to serve players well with your dedicatedness.
 
At least some of us feel that he isnt doing this just for fun. He wants to get the pulse of things. Some players cant even wait a day to get things resolved by a casino and a long weekend could make a huge difference to the goodwill/reputation that 32 RED has been trying to build. I, for one, would view this in a positive light.
 
I'm glad that at least one operator is checking the temperature of the online gaming world these days. It would benefit other operators to do the same as all the PR is bad for just about everyone of them these days. The lack of attention does in fact lead me to believe even more strongly that something is up with the industry as a whole (and it is not something good for the players). When play is all negative everywhere, I'm not sure how we can put a positive spin on it. The vast majority of sites appear to either be up to something devious by lowering the payouts, or just don't care about keeping their customers in the US anyway due to pending legislation.

It is really good to see 32Red getting involved though. Now if they would only accept US debit cards or echeck, I would play there in a minute. (only two methods I use to deposit)
 
Simmo! said:
Yup - there's a lot of negative posting around at the moment. There must be a forum somewhere training up messengers and sending them out to graffiti the world in negativity

English Harbour: cheating / "buggy" software?

King Neptunes: 8K voided on the basis of a term change under 24 hours of playing?

Cassava: cashout denied for "bonus abuse" where player commited no actual wrong, and eCOGRA support the decision but based on "undisclosable reasons" and NOT "bonus abuse"?

"Unjustifiable negativity"?

What is "unjustified"? Can you support this statement?

And yeah, praising a casino for the fact that the CEO happens to be browsing one of the top forums relating to his business, and at a time most people are playing? That REALLY is pushing it a just an itsy-bitsy wee little bit.

How about "unjustified positivity"?
 
Trezz said:
Was cruising through the casino contacts searching for a Ladbrokes contact (unfortunately couldn't find one :rolleyes: )

When I noticed that Ed had been here today. Not looking to blow smoke up anyone's butt, but for a Sunday that's pretty impressive Ed :thumbsup:

Condisering that most upper echelons or support representatives that come here, come Friday you don't see them for dust till the Monday slog starts again :p

Ed is the CEO of a 24/7 business and no doubt very well paid, so what's so unusual about logging in on a Sunday. Most execs tend to work 7 days a week that's how they made it to the top.

When a casino really does offer 24/7, i.e. banking, access to management and not just CS then that's the time to offer a big :thumbsup:
 
I think this post illustrates what Simmo just said about negativity:

English Harbour: cheating / "buggy" software?

Not yet proved, despite the already made up minds of some posters here.

King Neptunes: 8K voided on the basis of a term change under 24 hours of playing?

Player admitted mistake. Casino (which incidentally has an excellent track record) within it's rights on T&C.

Cassava: cashout denied for "bonus abuse" where player commited no actual wrong, and eCOGRA support the decision but based on "undisclosable reasons" and NOT "bonus abuse"?

Insufficient information for me personally to decide, but on WOL there appeared to be an agreed settlement anyway between casino and player.

And yeah, praising a casino for the fact that the CEO happens to be browsing one of the top forums relating to his business, and at a time most people are playing? That REALLY is pushing it a just an itsy-bitsy wee little bit.

How about "unjustified positivity"?

I think a salute to Ed's un-hyped dedication here is in order and certainly doesn't merit being scorned - but then the automatic negative approach bores and irritates me.

And God knows this past couple of weeks there certainly seems to have been a superabundance in largely speculative negativity here. If this form of entertainment is so totally bad and evil as some of you seem to believe then it is maybe time for you to move on to something that you do not resent as much.
 
jetset said:
And God knows this past couple of weeks there certainly seems to have been a superabundance in largely speculative negativity here. If this form of entertainment is so totally bad and evil as some of you seem to believe then it is maybe time for you to move on to something that you do not resent as much.

My point exactly. These last few weeks have been pretty rough around here. And if people are that sick of losing, and truly believe that all casinos are cheating and evil and God only knows what else...then find another hobby.
 
jetset said:
And God knows this past couple of weeks there certainly seems to have been a superabundance in largely speculative negativity here. If this form of entertainment is so totally bad and evil as some of you seem to believe then it is maybe time for you to move on to something that you do not resent as much.[/COLOR]

okay positive comments only from now on, my glass is half full and NOT half empty, the complaints section should be shutdown ASAP

and next time we have a problem with an online casino we should all say, ah never mind jolly good luck to them and their profit margin

right now where's that half full pint...
 
jetset said:
I think a salute to Ed's un-hyped dedication here is in order and certainly doesn't merit being scorned - but then the automatic negative approach bores and irritates me.

Spot on... Caruso has demonstrated a consistent dislike of 32RED for some bizarre reason... Like I've always said - when you're at the top, as 32RED are, people will do absolutely anything to try and knock you down. I'm just pleased they're spotless as a casino, and people HAVE to clutch at straws to critcise them!!

On a lighter note - when are the new MG games out at 32RED? Fancy giving that thirty liner a spin!
 
While the reason for the praise this time is on the slim side, 32red have earned their stripes many times over. One of the few casinos around that fully understand that this business is as much about being good at customer interaction as it is about making the wheel spin.
 
caruso said:
"Unjustifiable negativity"?


Okay i give up. Where did I say it was "unjustifiable"? I assume you're using that word for effect?

I know there are issues - always have been, always will be, especially while bonuses are around. Nothing wrong with constructive criticism either. I just like to see balanced opinions. Kasino King is one who has the balance right as an example.

What irks me, being in the "half full" category, is when someone starts a kudos thread like this then some people just jump in to bring it down. Well not just "some" people - the "same" people.

And when someone starts to actually point out that there is more than one possible reason for/solution to a problem, those that can't accept it simply wheel out comments designed to discredit the person suggesting them.

Now, that said, I think it's good that there are people here who question things and point out issues, debate the points and present their opinions. And undoubtedly some of the current issues are not at all good. EH a case in point. But I formed my opinion on that a long time ago, as I'm sure 99% of the users here did. But I'm not going to start laying into people because they disagree with me!

I think if people want to be taken seriously - in ANY walk of life - and I am not pointing the finger specifically here - they need to show they can offer diverse and balanced opinions. Additionally, publically attacking individuals they have never met and don't know shows a total lack of respect. And if you can't show respect, then don't expect people to show it to you.

Now, back to happy-land where the sun always shines and the purple sparrows come in threes :D
 
1) Caruso does appear to be picked on a lot - ok, he makes negative comments about stuff, but so what - thats the whole idea of a forum isn't it? He makes a comment, negative or whatever - thats up to him. In fact, if anything, I quite like it when caruso posts. A bit of spice in the forums certainly livens things up a bit, for me anyway. PS - you should try and thank people once in a while though caruso!

2) If I see one more hail 32 'they are so bloody brilliant, ed is so good looking - i wish i looked like him, their CS surpasses any other CS in the whole f^%*(^g world, they really CARE, praise the Lord - hallelujah, i can see - i can see!!' Red post again, I'm gonna puke!!! Why don't the 32 Red appreciation society ask for a sticky thread up the top with winner screenshots titled 'All cred to 32 Red' or something and then if they really want to, they can read every day how bloody good 32 Red are.

I'm off for a pint or 6...:D :D

PS - Please dont ban me.
 
cheekymonkey said:
2) If I see one more hail 32 'they are so bloody brilliant, ed is so good looking - i wish i looked like him, their CS surpasses any other CS in the whole f^%*(^g world, they really CARE, praise the Lord - hallelujah, i can see - i can see!!' Red post again, I'm gonna puke!!! Why don't the 32 Red appreciation society ask for a sticky thread up the top with winner screenshots titled 'All cred to 32 Red' or something and then if they really want to, they can read every day how bloody good 32 Red are.

:lolup:
 
Simmo! said:
...I know there are issues - always have been, always will be, especially while bonuses are around. Nothing wrong with constructive criticism either. I just like to see balanced opinions. Kasino King is one who has the balance right as an example.

What irks me, being in the "half full" category, is when someone starts a kudos thread like this then some people just jump in to bring it down. Well not just "some" people - the "same" people...
Thanks Simmo! Spot on.

So how 'bout that. Another thread that starts as praise to an observance (however significant is relative to a number of interesting factors) is derailed by negative postings that have nothing to do with this operation.

The negativity has been a bit thick for the past couple weeks, and those of you who are getting caught up in this should try exercising the ol' "think before you speak" thingy. It gets tiresome, and people start ignoring you because it's the same yada yada. You become less effective as a forum member who has something important to say.

If you have a specific agenda, feel free to pursue this in a thread of your own - it's way more effective. This way you can focus this negativity into your own stream of darkness :D

cheekymonkey said:
1) Caruso does appear to be picked on a lot - ok, he makes negative comments about stuff, but so what - thats the whole idea of a forum isn't it?..
Yes, and no. If Caruso would have chimed in about how 32Red screwed some player over, then that would have been cool. But these sorts of derailments intimidate other members, and this is uncool.

I don't mind negative posts, but for them to be useful they should be posted in the right context.

And there will always be issues with online casinos - get over it. Just like you pick up the paper and read about people blowing each other up in the real world - there is negativity everywhere. And if this is all you concern yourself with, you'll get sucked into a pit of crap.

So don't crap on the forum.
 
32RED

Here's a POSITIVE that I was never going to share in public but I guess it's time. A month or two back, my wife and daughters went to New Orleans as part of a teachers group to do volunteer demolition of houses in the 9th Ward. We are from N.Y. Anyway, they left me $150 bankroll to last the four days well, of course I pissed through it within hours of them leaving (only $50 of it at 32Red).
The next morning sitting at the computer like a mope with nothing to do, I emailed Pat at 32Red and told him of my predicament. Within a few minutes I got a very kind response from him saying how awesome he thought what my family was doing and said he'd love to toss me a chip. Imagine my surprise when I logged into my 32Red account and found $100 !!! Woohoo !
I ended up playing with that chip for the entire time wifey was gone and had a blast but of course never even considered cashing out as this was one of the kindest things any online casino had ever done for me.
What a class act !!!
 
spike38 said:
Here's a POSITIVE that I was never going to share in public but I guess it's time. A month or two back, my wife and daughters went to New Orleans as part of a teachers group to do volunteer demolition of houses in the 9th Ward. We are from N.Y. Anyway, they left me $150 bankroll to last the four days well, of course I pissed through it within hours of them leaving (only $50 of it at 32Red).
The next morning sitting at the computer like a mope with nothing to do, I emailed Pat at 32Red and told him of my predicament. Within a few minutes I got a very kind response from him saying how awesome he thought what my family was doing and said he'd love to toss me a chip. Imagine my surprise when I logged into my 32Red account and found $100 !!! Woohoo !
I ended up playing with that chip for the entire time wifey was gone and had a blast but of course never even considered cashing out as this was one of the kindest things any online casino had ever done for me.
What a class act !!!


Now...the "glass half full" people are thinking customer service while the "glass half empty" people are thinking marketing :D
 
Simmo! said:
Now...the "glass half full" people are thinking customer service while the "glass half empty" people are thinking marketing :D

Heh hee... Hey, if you can pull both off beautifully - more power to them!!

They're cool whichever way you look at it. Either way, 32RED rule! Good news for the players, the shareholders - and the industry in general!
 
Trezz said:
I noticed that Ed had been here today. Not looking to blow smoke up anyone's butt, but for a Sunday that's pretty impressive Ed :thumbsup:

Condisering that most upper echelons or support representatives that come here, come Friday you don't see them for dust till the Monday slog starts again :p


caruso said:
praising a casino for the fact that the CEO happens to be browsing one of the top forums relating to his business, and at a time most people are playing? That REALLY is pushing it a just an itsy-bitsy wee little bit.

Do you wear glasses or contacts caruso? If not you should get some as you obvious missed my statement "Not looking to blow smoke up anyone's butt".

Trying to discredit my sincerity in relationship to this thread is BS man!

For one I don't even play at 32red.

I just called it as I saw it. IMO seeing a CEO here on a Sunday demonstrates that they hold a passion for their company, in turn an appreciation for their players too.

Your sole aim (imo) is to use any platform to inject your negativity, distrust theories and generalised rot. As much as your entitled to your opinion, I would ask before you open your mouth, read the topic for what it is and don't think that everyone is running a covert hidden agenda, which is basically what you've accused me of doing.
 
Simmo! said:
Now...the "glass half full" people are thinking customer service while the "glass half empty" people are thinking marketing :D
... while I am thinking I would have done the same thing as Spike: appreciate the gesture, enjoy myself with the free chips without even thinking of cashing it out.

I never mind threads that are pro-32Red. Only casino I play at and I consider them to be the example to follow. When I look at how a casino behaved in a certain situation, I often wonder how 32Red would react.

I also never mind Caruso's negative posts. In fact, I miss him when he's out on 'vacation'. On the other hand, if no one would contradict him on some of his comments, I would. But this forum wouldn't be better without Caruso. He's a pro-player no matter what and adds different point of views to any discussion. As long as we don't take it personal.

Look at it this way: don't you think Ed read his post and laughed: 'There goes Caruso again!"

Max
 
Casinomeister said:
So how 'bout that. Another thread that starts as praise to an observance (however significant is relative to a number of interesting factors) is derailed by negative postings that have nothing to do with this operation.
How can anyone conceivably "derail" a thread saying "thanks for browsing the forum at the weekend"? It's either going nowhere or a fishing thread that hit the target.

The "negative" postings, if there are one or two, are a response to the topic of the thread, not the operation (please point out when I've criticised 32Red). Ironically most of the negativity's just been dreamt up by the "positive" posters rehearsing an old debate a propos of nothing.
Casinomeister said:
The negativity has been a bit thick for the past couple weeks, and those of you who are getting caught up in this should try exercising the ol' "think before you speak" thingy.
I know this is your living room and all but why insult half your members. Posters trying to keep pressure on casinos to offer fair games and rules (& get at the truth) is no more negative than others praising the casinos. It's just the normal business of a forum. Or did this turn into a third-rate Hollywood movie when I wasn't looking?

Do you really think the "negative" posters aren't thinking before they speak? In fact on the whole that maligned breed seem to have been giving matters more thought. This thread, for example, could have been avoided with a moment's consideration (I note Trezz feels it's fine to indulge in character assassination when all Caruso did was to suggest this is a pretty weird thread - not a minority opinion, I'd hazard a guess).
 
Gambling can often be an addiction.

This is very unfortunate for the afflicted. They lose money, they have few other interests, this in turn causes trouble in their relationships. It is also a fact that addicts know they are addicted and would like to stop but they can't, the buzz is too much.

They then become locked in this love hate relationship. They really hate themselves for not having the willpower to stop but actually express this in hate against the thing they really love, casinos and gambling.

Not surprising therefore that a percentage of posters will always take against casinos no matter what, it is just a sign of their addiction.

Don't mean to insult any individual but people need to look inside themselves at times. (Whoa! bit deep I know but I think it needs to be said)

That does not mean casinos are paragons of virtue. They know how much they damage a proportion of their players under the guise of providing "entertainment".

Still in a free world I do not criticise them, many people get pleasure from it and do not develop the addictive straits.

Mitch
 
Vesuvio said:
How can anyone conceivably "derail" a thread saying "thanks for browsing the forum at the weekend"? It's either going nowhere or a fishing thread that hit the target.

The "negative" postings, if there are one or two, are a response to the topic of the thread, not the operation (please point out when I've criticised 32Red). Ironically most of the negativity's just been dreamt up by the "positive" posters rehearsing an old debate a propos of nothing...

Do me a favor and start reading my responses a bit more closely. You're missing half of what I'm saying. Thanks!
 
jee- what happens here?
we have the CEO of a beaitiful casino watching the forum on a sunday and 35 or so comments bring up a discussion on if its ok/justified or not to say , "great, man, welcome here"
dont we have other problems?
cheers to all of you!
:notworthy :notworthy :notworthy
 
Vesuvio said:
Posters trying to keep pressure on casinos to offer fair games and rules (& get at the truth) is no more negative than others praising the casinos.

This would be fine if it were true. Unfortunately, it is not.

The "rules" case that is hot at the moment clearly has fair rules which are stated upfront. Yet the discussion is about alleged motive and flexibility and all sorts of other junk.

The "games" case that is hot at the moment is, in my personal opinion, all about getting at the truth. Yet it has been distracted by unsubstantiated claims about the past, not to mention a bunch of personal negativity slinging.

If you believe this is simply "pressure on casinos to offer fair games and rules (& get at the truth)", I'd suggest you go have another cup of java and start again from the beginning of both threads.
 
Golden Palace had to hire streaker for this kind of attention

Last month 32red sent an affiliate champagne.

This month the CEO browsed the forums on a Sunday. (how can they top this one?)

I can't wait to see what 32red does next month!!!!
 
soflat said:
Last month 32red sent an affiliate champagne.

This month the CEO browsed the forums on a Sunday. (how can they top this one?)

I can't wait to see what 32red does next month!!!!

:lolup: I needed that. Now that was funny. Perhaps what one of the (perceived) problems is is that some members need to lighten up a little and grow a sense of humor.

I know this is your living room and all but why insult half your members.
My intention was not to insult anybody - and I may have irked a few posters, but I don't think it was half (unless there are only eight people in this forum :D).

Actually I feel that a gross majority of the members here are balanced and fair - it's a great place to hang out - and like I said, I welcome negativity - but when one doesn't display it in context - it loses its strength and devalues your overall worth as a poster.

I'm trying to teach you (second person plural) something here without being overly critical. If you didn't see that, then please reread what I wrote. Thanks.
 
spearmaster said:
This would be fine if it were true. Unfortunately, it is not.

The "rules" case that is hot at the moment clearly has fair rules which are stated upfront. Yet the discussion is about alleged motive and flexibility and all sorts of other junk.
Not sure why flexibility and motive are somehow junk, but what interests me there is the question of casinos having forfeit terms where a small mistake in wagering ends up in the loss of all a player's winnings. They're the life blood of the shadier sections of the industry, so it's sad to see a respected group adopt them. I agree the term's more or less clear, but that won't stop a constant stream of players falling foul of it. Forgive me for caring.
spearmaster said:
The "games" case that is hot at the moment is, in my personal opinion, all about getting at the truth. Yet it has been distracted by unsubstantiated claims about the past, not to mention a bunch of personal negativity slinging.
A game's proven to have been unfair. There are suggestions from a few sources that it might have been unfair in the past. Is it such an absurd idea to suggest looking at the earlier logs? It needn't have a been a distraction of any sort if you'd just left EH to respond and hadn't reacted so vitriolically against it.
 
This is turning into quite an interesting thread :D

I think the word "perception" that CM uses here is the key. When you get to know a forum well, you start to perceive/anticipate how people will post. It's also easy to start to assume you know someone, when in fact you don't. For all we know, Richard Branson, Wayne Rooney or Tony Blair could be posting here, Caruso might even be the Pope - you just don't know who you are talking to most of the time.

Yet we are probably all guilty at some stage of assuming we know more about what we're talking about than the other posters involved. I've probably disagreed with some mass murderer out on parole at some stage here when in real life I'd have probably nodded at everything he (or she...in case it's Pinababy!) said :D

The fact of the matter is, most of us are gamblers and gamblers come from all walks of life. You generally have absolutely no idea who you are talking to.

Thankfully the majority of posters here can recognise the difference between a debate and an argument and that's why it's usually a fun board and seperates itself out from the competition. You go to almost any other profile gambling board and it's often littered with petty abuse and personal vilifications.

It's when it starts to get personal and people start insulting other people for having an alternative opinion or way of doing things. That's when they show their true colours and where I personally stop listening to what they have to say.
 
Vesuvio said:
Not sure why flexibility and motive are somehow junk

C'mon, Vesuvio, stop playing with the words. Neither is relevant to the issue of the terms and conditions. A clear cut case suddenly turns into a witch hunt - since when did Casinomeister move to Salem? :what:

A game's proven to have been unfair. There are suggestions from a few sources that it might have been unfair in the past.

Unsubstantiated suggestions. Keep that in mind, none of you can seem to remember that word.
 
What a great and insightful post Simmo!! Well...all except for Caruso being the Pope and me being a mass murderer, lol. But hey, you're right...you just never know. :D

Just don't ask me to tell you where the bodies are hidden, because then I'd have to, well, you know.... ;)
 
spearmaster said:
C'mon, Vesuvio, stop playing with the words. Neither is relevant to the issue of the terms and conditions. A clear cut case suddenly turns into a witch hunt - since when did Casinomeister move to Salem? :what:
You've ignored my main point... but anyway, the terms allow "discretion" (another hard word to remember :rolleyes: ), so obviously flexibility and motives come into it.
spearmaster said:
Unsubstantiated suggestions. Keep that in mind, none of you can seem to remember that word.
Having dealt an unfair game is quite sufficient reason to warrant checking the past behaviour of that game.
 
Vesuvio said:
How can anyone conceivably "derail" a thread saying "thanks for browsing the forum at the weekend"? It's either going nowhere or a fishing thread that hit the target.

The "negative" postings, if there are one or two, are a response to the topic of the thread, not the operation (please point out when I've criticised 32Red). Ironically most of the negativity's just been dreamt up by the "positive" posters rehearsing an old debate a propos of nothing.
I know this is your living room and all but why insult half your members. Posters trying to keep pressure on casinos to offer fair games and rules (& get at the truth) is no more negative than others praising the casinos. It's just the normal business of a forum. Or did this turn into a third-rate Hollywood movie when I wasn't looking?

Do you really think the "negative" posters aren't thinking before they speak? In fact on the whole that maligned breed seem to have been giving matters more thought. This thread, for example, could have been avoided with a moment's consideration (I note Trezz feels it's fine to indulge in character assassination when all Caruso did was to suggest this is a pretty weird thread - not a minority opinion, I'd hazard a guess).


I'm flabbergasted.
Semantics are certainly alive and well in this post.


Vesuvio said:
all Caruso did was to suggest this is a pretty weird thread - not a minority opinion, I'd hazard a guess

:lolup:

who is fishing what, where? eh!
 

Similar threads

Users who are viewing this thread

Accredited Casinos

Read about our rating system and how it's done.
Back
Top