Swiss casino & casinoLV do not pay $6000

[vinylweatherman]

And Playtech software is yet again associated with bad and unethical behaviour. Honest casinos should forget about purchasing a Playtech license till their disputes department show they really care about obtaining a speedy resolution. The T & C are clear; No power to confiscate winnings is there, only to confiscate bonus and bar player, said player will probably not touch Playtech again, and will not have a good word to say about it to friends!
If the casino gets away with this, it is still able to suck in the 98% or so who do not read these forums before playing. if this ever came to a proper court of law, this term would be ruled out as unenforceable as it gives the casino the right to retrospectively do what it likes.
Additionally, I thought the bonus was non cashable anyway, seems so at Vegas Red.

[caruso]

Naturally, "honest" casinos wouldn't go near Playtech. Honest casinos aren't the issue. The point is, crooks entering the market know that Playtech will let them get away with anything - that's the problem. Crooks can forget about Microgaming, and even RTG will bring pressure to bear these days. But crooks know that Playtech is a safe bet, because whatever they do, they know Playtech will let it slide for the license fee. Why did Giant Vegas make the crossover? Golden Palace?

I'll be buttonholing Playtech Tuesday / Wednesday of next week about this ridiculous excalating of issues with their licensees. I daresay others will, too. They're out of control.

And what happened to that proposed Playtech float on the AIM, did it go ahead? I forgot about it.

[phynqster]

Wow I never knew it was that easy to deny a players winnings. If I knew it was this easy ,we would have been more profitable. As someone who labeled more players as abusers, skilled, advantage or whatever, and I think might even had been the first to do so. I never denied the original winnings, I took the hit and bit the bullet, but still paid the win, alibet very very slowly. I think the Meister is right, this gives the entire industry a bad name. Would be nice if Playtech representitives made their opinions heard.

[caruso]

I never knew it was that easy to deny a players winnings. If I knew it was this easy ,we would have been more profitable.

You'd also have pissed away any of the goodwill you built up for Virtual over your time there.

OK, very brief thread derailment:

On the above subject: was there an upturn in Virtual's cashflow / profit as result of your tenure as manger? I'm wondering if the proactive stance you took had a material monetary result, or whether it amounted to no more than appeasing the relatively limited audience of forum-dwellers, and was moreorless unnoticed by the overall player-base.

Would be interested on your comments, but don't want to shift this too much off the Playtech issue at hand.

[vinylweatherman]

Naturally, "honest" casinos wouldn't go near Playtech. Honest casinos aren't the issue. The point is, crooks entering the market know that Playtech will let them get away with anything - that's the problem. Crooks can forget about Microgaming, and even RTG will bring pressure to bear these days. But crooks know that Playtech is a safe bet, because whatever they do, they know Playtech will let it slide for the license fee. Why did Giant Vegas make the crossover? Golden Palace?

I think Kiwi Casino might beg to differ on this. They are accredited, but will be viewed by some players as "just another dodgy Playtech" if they came upon promotional material without realising they are one of the few Playtechs endorsed by Bryan. Kiwi is the ONLY Playtech I have ever played at, and I had no issues with being paid other than the standard supply of ID.

I often hope that some players will get revenge for us all, and find a way to screw the crooks back, and get away with it! Sadly though, I expect many good casinos will then have to tighten up measures to prevent the method being used on them. The only way forward seems to make them answerable in a legitimate juristiction, difficult at present, but hopefully this will change.

[caruso]

I think Kiwi Casino might beg to differ on this. They are accredited, but will be viewed by some players as "just another dodgy Playtech" if they came upon promotional material without realising they are one of the few Playtechs endorsed by Bryan.

I wouldn't touch Kiwi with a bargepole. Can't get into why, but I guess you know already.

However, you're right about "honest" casinos existing in the Playtech fold. Bet365 and Acropolis are fine and related to big UK corporations. They're very safe bets. I think Totesport as well, but don't have details to hand.

That said, "honest" casinos should really look elsewhere. Playtech is damaged goods. A good operator should look to a responsible provider, though costs for Microgaming, Crypto and, to some extent, RTG, are probably prohibitive. But then, Bet365 / Stanley are pretty cash-rich. You'd think a better provider wouldn't break the bank. Ladbrokes managed it.

[thelawnet]

I think Kiwi Casino might beg to differ on this. They are accredited, but will be viewed by some players as "just another dodgy Playtech" if they came upon promotional material without realising they are one of the few Playtechs endorsed by Bryan. Kiwi is the ONLY Playtech I have ever played at, and I had no issues with being paid other than the standard supply of ID.

I believe you will find that Kiwi are run out of the same building as Swiss casino. They are sold as a New Zealand casino, but it's totally outsourced to Antigua. There are one or more giant Playtech casino farms there - if you call them they will ask 'which casino?'.

http://www.kiwicasino.com/support.html

+1-(268)-481-2396 (International)

compare with

http://www.scasino.com/currency-us-d...n/support.html

1-(268)-481-2382 (International)


And compare this case with that of http://www.casinomeister.com/forums/...-resolved.html

[paul02085]

"Business orientated" has to win a prize for the best euphemism for "rogue" (or "fraudulent") anyone's come up with! If casinos realised that ever invoking that term to renege on a bonus offer would mean instant pariah status they might think twice about it. I can't see how you can avoid roguing a casino that's confirmed as using it - do you really think anyone should be playing at an outfit that's going to consider it's cash-flow before deciding whether to pay out a win or not

Fraudulent or non-fraudulent is the distinction, not business or player-orientated.

I call it PURE THEFT, not "business orientated" (is that a word? lol). I guess
Virtual
Prism
Windows
etc
are just business oriented. Not.

[Casinomeister]

I believe you will find that Kiwi are run out of the same building as Swiss casino. They are sold as a New Zealand casino, but it's totally outsourced to Antigua. There are one or more giant Playtech casino farms there - if you call them they will ask 'which casino?'.

http://www.kiwicasino.com/support.html

+1-(268)-481-2396 (International)

compare with

http://www.scasino.com/currency-us-d...n/support.html

1-(268)-481-2382 (International)


And compare this case with that of http://www.casinomeister.com/forums/...-resolved.html

It's common knowledge that many Playtech casinos share the same centralized support center. This is old news. The operation and ownership is completely different.

Kiwi casino has been listed at Casinomeister since 2000, and I can probably count the complaints they've generated on one hand - maybe two. They effed up once when they overreacted with a bonus player they suspected of doing something funky. They apologized and everyone moved on.

My comments earlier about "business oriented" were meant to be tongue and cheek; it was supposed to be funny. But then, maybe it's more truthful than anything else.

[maxlevine]

...However, you're right about "honest" casinos existing in the Playtech fold. Bet365 and Acropolis are fine and related to big UK corporations...

I was fine with Acropolis but since Stanley Entertainment was bought by Leisure and Gaming, I'd rather wait and see how that online casino will be handled.

Max