Conversation Between xdevon and Jackpot Factory

Dear Xdevon,

I am sorry to hear that you have experienced a delay with your withdrawal. I am not sure if you are aware of this, but several online casinos recently experienced a processing problem in the US. This problem hit not only the Jackpot Factory but also several other casinos.

The Jackpot Factory has always paid out all withdrawals and we will continue to do so. We are aware that currently several players have experienced delays, but can ensure all players that withdrawals will be paid out.

Xdevon, I would be happy to look in to this issue for you, but will need some details in order to do so. Please contact me with a private message including your casino account number and/or email address listed on your casino account. It would be great if you could include your full name as well.

Looking forward to hearing from you.

Thanks,

Angelina Jensen
Assistant to David Brickman, The Jackpot Factory.

I have been reading with interest other players coments and concerns
It is very interesting that I have fallen into the same trap. I have been waiting for well over a month for my winnings. First I must say that I have only had one problem with a cash out, and that was resolved. All other cash outs were fine. Although I did have a check from your company bounce. However that was resolved as well, after an embarrassing hour at the bank. I have changed my mind and am completely aware that playing at your casino is not worth the trouble. And I will make this fact known to every website I can find. I know everyone says this, but please look at my account and see how much I used to play at your site. I too keep getting the run around, “please wait till Monday”, next they told me to “please wait till next Tuesday” that is if you can get someone who actually speaks English. Then it is well you need to wait 10 days, than, its “well it has been processed, but you need to wait another 10 business days” IF YOU HAD PROBLEMS PAYING PEOPLE, YOU SHOULDN’T TAKE THERE MONEY. In my state this is considered fraud. To other people reading this post; I hope you have better luck than me….