Conversation Between totesport and Dean_Leyland

Hi Matsya and cmoses - first of all I would like to appologise for the time it has taken to receive a response. I have only just signed up and started to visit the boards regularly so I am sorry for that.

Second of all, I am sorry you both seem to be having the same issue. I assume neither of you are based in the UK?

If this is the case, it is standard procedure for accounts to be locked after 72 hours in order to request official identification documentation. We have ways of checking the details you enter of you are a UK resident but if you are based outside of the UK then we have to do this manually.

I can assure you there is nothing rogue about this. We are THE oldest sports betting company in the UK, formed in 1928 and are OWNED by the British Government. Being government owned, we have strict rules and codes we need to adhere to so there is nothing rogue about us.

I hope this answers the problems you had.

Thanks,

Dean
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