Dear Silentvet,
There are many possible reasons that you are not receiving email answers from support. The most likely one is that your email SPAM filter is filtering out the answers. I suggest adding the All Slot Casino support email address to your contact list. Other than that I can suggest calling support at the toll free numbers to make sure that they have actually received your emails. Are you using the address:
support@allslots.co.uk ?
Thanks,
Angelina Jensen
Assistant to:
David Brickman
Jackpot Factory Spokesman