Conversation Between Rushmore Casino and jonnydep

1 Profile Comments

jonnydep - 28th November 2009 12:42 PM - permalink

Hi, I am very dissatisfied with Rushmore casino. I deposited $100 with one of your bonus codes and then won $1400 and had more than your $3000 turnover. But because I played once on video poker and lost $0,25 all my winnings were void. The reason was it was a "restricted game". There wasn't any warnings about restricted games except for a vague line in your terms and conditions. So I lost $1400 due to me playing video poker once. This is a horrible way to treat a customer I think.

Now I have attempted to withdraw my initial deposit of $100, but to no avail. I haven't received a message of why it's not possible or anything.

I am very disappointed with Rushmore casino and would urge anyone not to try it because of this.

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