RedFlush Host

When you do read this, please be sure to show some appreciation to Kim. She is an enormous asset to your team, a very genuine person whose composure and prompt resolution went a long, long way in this instance.

I've followed the suggestions put to me by senior memebrs of this forum. I've contacted banking, and just about every support rep you have. Please respond to the below post. Please read and review my latest and renewed efforts, and your casino's responses.

can you please respond to the post here
http://www.casinomeister.com/forums/...red-flush.html

Thanks Cindy

delete

Hi Col,

Thank you for your patience. We prefer that players play in the currency of thier country as this allows them the ability to deposit in methods that are avilable to thier country. Neteller which is an option that is no longer available to US players is also not available in USD at our casino, So if you chose USD as your currency, you would find that Neteller is not an option that is available on the banking page. generally we request players to register an account from a computer that has not had our casino downloaded before if you registered in the incorrect currency as our software only allows one casino account to be downloaded per computer. I will have an account created for you and we will e-mail you the details.

If there is anything that I can assist you with further, please feel free to contact me.

Reagrds
RedFlush Host

Gday from Sunny Australia & rfver01476603
Just discussed problem with Letitia who promptly called me back - I need to go to internet cafe or use another computer!
My fault. Understood
I registered US$ -I have neteller account.
Went to play 1 Hour 500.T&C say MUST be currency Country of resid.
Find that out after registering...
Your system won't allow change to AU$ UNLESS I BUY NEW COMPUTER?
Yep. next cashout
More confusion: Hit back button whilst talking to Letitia.
T&C page prev requ check approval - Instead time clock now counting down? Not approved. Wanted another look.
What now?
Approve AU$/use netellerUS$/credit card?
Confuses me, already have funds in Neteller used to deposit everywhere else.

Over to you.

I'm developing affiliate relationships as I go. Already approved by 32RED. No promises but I do write good...a few Casinos receiving good reports .

regards Col (aka OzPianoman) - go google that!

rfver00149139 is my account number is that all you need hun as i really would like to get this fixed and get back to playing there

Hi Suzanne,

Sorry for the delay in response. Please can you give me your account details so i can look into this for you.

Kind regards

Red Flush Host

hi there

please can you help me as this is 4 weeks now and i have sent emails to redflush regarding my issue and i just want it resolved to allow me to feel as though i was not let down by the casino. If you check my last transactions there was a win there but i was at one point withdrawing almost 1000 pounds and the time limit had passed on reverse withdrawals but i could not get my withdrawal because of the issues the casino were having at the time and the fact it took days for the security to pass my documents as proof of who i am. During this time another 350 pounds was reversed because my money was lying in limbo and i could not withdraw it however the 12 hours had long gone where i could withdraw. I have spoken to some of the customers at casinomeister and the feedback i have is that this was not right and it sounded like a stalling tactic for this very purpose, although i know that was not the case i do feel totally let down by this. I was the very first person to praise your casino on casinomeister and i will not take that back as i think the casino is brilliant but as a disabled lady (i am deaf) i am unable to call you but would greatly appreciate it if you would have this looked at for me as i would so love to return to your casino. I know that it is my doing for reversing the money but i feel that the casino could have processed the withdrawal faster for me. I am not asking you to refund my cash i just want someone to look into it.

many thanx
suzanne

Thank you very much parpol!

We appreciate your support!

Happy Gaming!
Red Flush Casino