RedFlush Host
Accredited Casino Representative

Hello I requested a withdrawal in the amount of $250.00 on February 24th 2011to be applied back to my visa card, in which I changed to international wire transfer. So I emailed my documents that they say was never received, I was given many different emails that never worked so I called back and asked for a fax number. The fax numbers they provided never worked and finally the last one they gave me worked. I changed my method of payment to international transfer once the documents was received. I was told that everything was fine and they would start processing my withdrawal. I called back several days later to check the status and was advised my withdrawal had been approved. They told me once completed it will take 4-7 business days. They told me it was completed on March 25th 2011 and should be in my account by April 4th 2011. There is still no money in my account and when I log into the casino it still says that my withdrawal is a work in progress.

missclick pm was purpose

Hello, I had something happen today with your casino that totally upset me..I was playing and i noticed that my bonus balance was increasing and my usd balance was decreasing.i spoke to chat and was informed that all money won via free spins or via a bonus round goes toward the bonus balance, not the USD balance. I want to know if this is indeed correct..and if you are doing this why is that and when was i notified of the change in policy?
i have the chat saved if you would like to review it.
thank you

Hi, I have posted here after I was told a few times my deposit would be in my bank account in 4-7 business days however I have been waiting since January 3rd for 1280.00 and waiting on 890.00 I withdrawn on the 24th of January. I have been more than patient and still want to play at your fine casino however waiting on my payout before I will deposit again. Thanks Bridgette
account NO# rfver00733761r

I am owed 13,000 from your casino. My withdrawal was processed on Dec.27th, and I haven't received it. Can you please help me? rfver00074473.

Stuff57

They don't answer much at all.They don't like to answer a complaint,so if you look they only come here about once ore twice a month.What can i say(great job guys)

OK - Again I am clearly just being ignored and this is just Bad Business! On January 1 the calendar promo was 30 spins on Gift Rap. When i tried to log in it gave an error message saying the casino refused to log me on my account had been locked! I took a screenshot of it and even placed my desktop calendar on it to show the date was clearly January 1 2011. I went to chat and was rudely told there was nothing wrong with my account and then hung up on! I sent an email with no reply! Sent another one today! But now I expect even if I do get a reply it will be to tell me to bad it was only for the January 1st and that day is gone! This is just WRONG!

oh and I went to chat via the website!

Its a joke,it must be they wouldn't do this,but they did.Deposit $50 and get 50 free spins,this pro is out about 3 times a week and i was loving it.I have had 50 free spins on lots of games,most times on 25 lines by 2 credits.O but today was a ==== joke free spins on harveys 2 lines at 10 c a line for 50 free spins.

2 f===== lines,what are you guys thinking.Who wont's to play 2 lines on a 25 line game,and what fun watch the big one on line 3.

Im in total shock

skyestar40

Hi I am so very disappointed with Red FLush. I have tried to resolve this via chat on Monday and phone, with Sylvester and Andy, but they are very rude. I received an offer of a 50% bonus match for Monday Mania. I had NOT entered the Seasons Winnings tournament as I am in the USA and not eligible for Microgaming tournaments, but that meant they wouldn't honor the match I tryed to get my dep back, and your banking withdrawal page clearly states $20 is the minimum to withdraw. TOday I receive an email from Denis with whom I have spoken that the banking section is WRONG and your t&C states the minmum is $100 to withdraw so I can't get my money back. Personally if I can't trust your banking screens I can't trust you with my deposits. I have written multiple times since Monday requesting my account be closed, as I no longer trust Red FLush. Please help me, sincerely, Elizabeth rfver00102821

Hi
I would think it would say to enter the promo code before ore after the deposit,I have saved my email,and it doesn't say,And I would also like to say that when i receive the same promo 2 times a week and just one time at the bottom of the email this was added.To me was very unprofessional.

Kind Regards

Debra Russell