rfver00149139 is my account number is that all you need hun as i really would like to get this fixed and get back to playing there

hi there

please can you help me as this is 4 weeks now and i have sent emails to redflush regarding my issue and i just want it resolved to allow me to feel as though i was not let down by the casino. If you check my last transactions there was a win there but i was at one point withdrawing almost 1000 pounds and the time limit had passed on reverse withdrawals but i could not get my withdrawal because of the issues the casino were having at the time and the fact it took days for the security to pass my documents as proof of who i am. During this time another 350 pounds was reversed because my money was lying in limbo and i could not withdraw it however the 12 hours had long gone where i could withdraw. I have spoken to some of the customers at casinomeister and the feedback i have is that this was not right and it sounded like a stalling tactic for this very purpose, although i know that was not the case i do feel totally let down by this. I was the very first person to praise your casino on casinomeister and i will not take that back as i think the casino is brilliant but as a disabled lady (i am deaf) i am unable to call you but would greatly appreciate it if you would have this looked at for me as i would so love to return to your casino. I know that it is my doing for reversing the money but i feel that the casino could have processed the withdrawal faster for me. I am not asking you to refund my cash i just want someone to look into it.

many thanx
suzanne