Wife and I play at all casinos in this group, and till now have never had a problem with any cash outs. Saturday 9/19/09 cashed out 400$ from Vegas Slots after two deposits of 75$. After several days went back into check status of withdraw only to find no record of it at all. Went to gaming history to track play. History of play and $$'s played never even shows getting close to over 400$. But what is strange is gaps in history then drops to .63 cents. Of course called to find out what was going on, only to be told by acct department NO record of the 400$ With a little checking it would NOT be hard to see how long we have been with this group, how much money we have deposited and cashed out without a problem till now. I almost always give people and business the benefit of human error. So waited over a week to see if ACH would show up.Of course it never did!! So I guess we are out the 400$ ripped off by Vegas slots.To bad they are putting a black mark on THOSE who do a great job.