Hello Melanie,
I attempted to make my first deposit via moneybookers and was told it was referred to your finance department because it wasn't received. I have a confirmation that it was sent to a Payment to:
Grande Vegas Casino
Recipient email:
tyrone@verpakt.com
Amount: USD 50.00 (CAD 55.62)
Wondering if this is normal ?. You would think if someone is depositing for the very first time, that it would be a no-brainer. I have dealt with numerous casinos in my time and never had this "problem/delay" before. The only reason why I "picked" Grandevegas is due to you be accredited via this site. Lets smoothe this over somehow.