Conversation Between Mario and vickie54

hi Mario

deposited $75 to grand mondial.. been doing for ages without probs...

deposit confirmed by moneybookers email as usual but $75 is still in pending status at GM...

tried to resolve this with 3 chat agents (duane & pascal - 2 s/visors on same shift & another agent...

all telling me my $75 was rejected... "supervisor" (duane) & another agent said 24-48 hrs before it's resolved then pascal (the 'other' "s/visor") said 72 hrs...

told them m/bookers was instant, confirmed by email and was gone from my account and is proof it's at GM but they deny this...

left on hold for ages during chats and they showed no understanding regarding my problem...

tried to deposit into another casino and was told i couldn't as i had a transaction "pending" (GM)...

i can't play anywhere for up to 72 hrs... all s/visors & agents at GM would say was to exercise my patience...

what can i do please?

vickie54