Conversation Between Mario and butlebre

1 Profile Comments

butlebre - 4th May 2010 01:43 AM - permalink

Hi Mario,

I requested a cashout of $400 on 4/23 and was told by support that the funds were released to the processor on 4/26 and it would take up to 3 business days to show in my UseMyWallet account. It never showed up in my account and I contacted support several times. Finally on 4/30, the support rep contacted the processor and told me there was some sort of technical glitch and that I should receive it by Monday, 5/30 in the afternoon. It is now evening time and it still has not been processed. This is my first withdrawal with your casino and it is not going very well. My casino account is tcsr01207947. Need someone to get this taken care of.

Thanks!

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