Conversation Between Louise and millie54

Hi Louise, This is Patti (Millie54) Today I recieved an email from customer support with a speadsheet attached. I really don't see how this has addressed the problem that I encountered, but it seems like thats all I'm going to get. Thank you anyway but nothing was explained in that email.

Hi Louise I just posted this in casino complaints but thought you may be able to help.. On Monday I made a deposit at Cherry Red after about 5min of play I recieved a message saying "problem with random jackpot" this happened with all the games and I could not play. I contacted support and they told me that the Tech dept. would handle it and to come back in 10min. I was locked out for two hours. On thursday I made two deposits, my money was gone in 20min the games were erratic, the reels spun with a jerky motion, suddenly stoped without me hitting the stop button, symbols would change after the reels stopped and when I would try to leave a game and return to the lobby the screen would go white and say not connected to the casino and I would have to log out and then log back in,I called the casino and was told to email the tech dept. and they would look at my play and contact me. I have heard nothing back. I have made many deposits there, I have been told that they are a good casino.