Louise
Dormant account

Hello Louise where have you been?
Just came by to say Happy Birthday to ya.
Have a great Birthday today.
~T~

Cherry Red Casino are a bunch of thieves. DO NOT PLAY AT THEIR CASINO! YOU WILL NEVER BE PAID ANY WINNINGS! They lie shamelessly about problems with payments. It' always wait 10 days. THEY ARE THIEVES!!!!!!!!!

Louise,

At least they gave me a response. It would be nice if they withdrawal soon. Thanks



Dear XXXX,

I'm sorry for the delay. We are a bit behind in processing the withdrawals. If you can please be patient with us and it will be approved in the next few days. You will be notified by email when this happens. Thank you

Best Regards,
Megan Ross
Withdrawal Department

louise,

i sent a request for withdrawal at rushmore casino on 03/01/11 and I got an email saying it would 2-3 business days to process the request. Today is March 8th and still not processed. PLEASE HELP!

Hello Louise. I have been promised that I would receive my withdrawal twice now. It was "approved" on Feb. 4th (after having been previously "approved") - I was promised my money within 6-10 working days. That deadline has passed. Someone e-mailed me from you casino and asked if I had received my money yet. I told him no. He said he was working on it. Frankly, I don't believe him Please stop stalling and give me my money. Thank you. P.S. I like your casino but will not go back until you act like an honorable business.

I requested a withdrawal 02/04/2011. After repeated emails asking for the status of my withdrawal, I finally get this email today:
Dear Dennis,

Thanks for your email,

We have checked that your did not receive yet your withdrawal, and we are taking
care of this issue and you will receive your winnings very soon.
We do apologize about the delay, and thanks for the reminder.

Best regards

Brian Johnson

Customer Support,
Cherry Red Casino

The last line was especially troubling. "Thanks for reminding us" I starting to feel like I have been duped.

Hello Louise you are wanted here.
Thanks
~T~
http://www.casinomeister.com/forums/...complaint.html

hi louise, thanks for your help i've been piad/credited by cherry red and my confidence is restored with the rushmore group as new computer systems have slowed things a bit, but they are in the process of getting back up to speed. I love those hot slots they have!

I still have not received my winnings that I withdrew in November. If it is true that you are paying everyone now, do I need to do anything at this point to get my money? How much longer do you think it will take to get paid?

Hello --- I am awaiting a wire transfer from Cherry Red Casino and have not received it yet....I've been paid by the Rushmore group before and I am wondering why its taking so long this time ---- I hope that I get my money soon.