Louise
Dormant account

FOR jared: I had my last withdrawal approved on May 19 and i finally received it iin my bank on June 22, so don't give up hope. cherry red is still good but they need to get their processing back to the way it was. I used to get my money as early as 6 biz days from approval. (wire transfers)

2 more weeks, now on week 5. Any comment Louise? Are you still here on the site and helping navigate communication on how long delays are? Just hearing 6 or 8 weeks, at least knowing takes away such uncertainty.

Hi Louise

Hi Louise,

I haven't got a clear indication of when my payout from Rushmore will come. My first email of "it's sent and expect ten business days" was May 19th. Then on May 26th I received an email that on May 19th it was indeed approved" and expect ten days from "that point". Then on June 9th I got an email saying that on the 25th (??) my withdrawal approved was "delayed" unfortunately with no specific range of hope given.

Researching a lot it looks like the turnaround has taken up to 5 weeks. Should I hold until then? Is this normal right now? It's my first play there and it was a large win, just under the 4000$ max withdrawal but took lots of playing over 24 hours to get there. I hope to see it as Megan Ross says "all players do get paid" and the bulk of what I'm reading this is the case. Can't wait to say "I GOT PAID" go back to play more and be an advocate for the site.

Thanks,

Jared

Follow up on my last note. I received my final $4000 today. Cherry Red has paid me in full. It took a little longer than I expected but they did pay me the entire $20000.I kept on contacting Megan Ross. She's excellent. She will return your emails. There is definitely a processor issue with this casino. My own bank had an issue with their processor and now they process their own wire transfers. So as I said before hang in there, you'll get paid. Good Luck all.

I had the same problem with Cherry Red Casino. Cashed out $20000 on 3/21. Received the same email over and over about the processor issue. But they have paid me $16000 so far since 5/2. They had to reprocess the last $4000 which was returned to them by my bank due to their own processor issue. So hang in there, they will pay up.

I am feeling like a Fool.....Complaining about Cherry Red Casino, when I have been warned about their poor payout record . But I need help with getting my money...4K is a lot of $$ to me since my husbands Stroke..when I get stressed with his care..I find play a slot or two...relaxing.
I now keep getting delays,, was approved April 23, something about their Processors. I have fun there and their Bonuses are nice for us poor folks and would like them to get their act together, and get on your Good List.
Grandma Gina

Louise,
I'm having a similar problem as many of the other inquirers here. I've been a VIP player at Cherry Red for over two years now and I play there because I trust this casino. No I'm wondering.

After a delay in approving my withdrawal request I was finally told on April 18th that I would have the funds in 6-10 business days via wire transfer, but there seems to be a mysterious delay of "a few days" each time I try to get information about my withdrawal. How long is "a few days" Louise?
dmpeet

Hi Louise,
I have been a VIP member at Rushmore Casino for a year or two at least. I really enjoy playing there and would like to do so, however the continual problems I've been having with Wire Transfers give me pause. I'm still waiting on a withdrawal that was initially done on March 24th, and has had to be reprocessed twice. Shane and Megan have definitely kept good communication as to what has been going on, and I appreciate it. However, I would rather take my chances at having the withdrawal to my UseMyWallet account instead of a Wire Transfer. If there is anything you could possibly do to solve the problems please let me know.
Thank you

Joseph Cabrera

Hi
made a withdrawal on 3/21 for $18880. was told 6-10 business days for the first installment. nothing yet. i get the feeling i will never be paid looking at all of these complaints.