Klub8
Dormant account

Dear Revital,

We are writing you to inform you of our final decision regarding your account concern. It has been concluded that fraudulent activity has been observed in your account, and our casino does not condone activities of this nature. As a consequence of this, we are freezing your account KER12124262 permanently, and your initial deposit (without the winnings) shall be refunded to your NETeller account. Thank you for your understanding regarding this issue.

If you need further assistance, please do not hesitate to let us know.

International Call: +63 2 889 0931
International Toll Free: 800-8870-3266
China Toll Free: 10800-163-3266
Online Live chat support

Best regards,
Klub8 Casino Customer Support
Klub8 Casino

Your case has been relayed to the appropriate department for feedback. Please be patient while we sort out this issue. Will get back to you when we know the latest.

Regards,
Klub8 Team.

I opened account at klub8 on the 7 Feb , I made 3 deposit of 100p each and won 5000p . following my withdrawal request , I got the money to my neteller account on the 16/Feb.
following good history with that casino , I made more deposits on 15of April , on my last deposit I won about 6000p . The casino then closed my account , and several phone call to its support team couldn't bring me to reopen my account .
I am sending that PAB in order you to help me to deal with that's bad beaver of the casino , that probably because of my good luck ( won 2 times few thousands pounds following deposits of few hundreds each time ) decided not to respect my second wining( although I got paid my first wining , so everything supposed to be OK).
hope its just a case of misunderstanding , waiting to hear from you soon , eider to my mail :revitale282@googlemail.com , or to my phone : 07588107087 .

regards

revitale ben zaken
KER12124262

Dear Ami,

Thank you for choosing Klub8 Casino! We are writing you to inform you of our final decision regarding your account concern. It has been concluded that fraudulent activity has been observed in your account, and our casino does not condone activities of this nature. As a consequence of this, we are freezing your account KER****** permanently, and your initial deposit (without the winnings) shall be refunded to your NETeller account. Thank you for your understanding regarding this issue.

If you need further assistance, please do not hesitate to let us know.

International Call: +63 2 889 0931
International Toll Free: 800-8870-3266
China Toll Free: 10800-163-3266
Online Live chat support

Best regards,
Klub8 Casino Customer Support
Klub8 Casino

Your case has been relayed to the appropriate department for feedback. Please be patient while we sort out this issue. Will get back to you when we know the latest.

Regards,
Klub8 Team.

on 5 of April I opened account at klub 8 casino ,
I made 9 deposits of 100p each . I lost 8 times and on my last deposit I won and reached a balance of 3250p.
I made a withdrawal , but instead of getting my winnings to my neteller account I got a mail that my account is closed and my deposit of 200p ( my total deposits where 900p) was given back to my neteller account due to a fraud behavior .
although I called several times to the casino and asked them to behave as a fair casino and respect my winnings , I couldn't get my winnings from them.

hopping your respected service will help me dealing with the casino , waiting to hear from you on the progress of my complain either to my phone : 07853628154 , or to my mail : amico007@googlemail.com

Posted private instead