Jackpot Capital
Accredited Casino Representative

I never argued that a 200% ratio is intolerable and I simply wanted to ask how much i need to deposit or when will my bonus eligibility be reinstated. To make matters worst, asking her for a free chip on jackpot capital - which is the only casino I am entirely loyal with - pissed her off even more, and eventhough my bonus ratio is not nearly as high as slotastic, she had made it her right to also bonus ban my jackpot capital account for having a 100% bonus ratio...I know that management reserves the right to do as they wish, but comparably, any player who wish to redeem a 100% deposit bonus every time he/she make a deposit, does not suffer the same consequences i am served with from a live chat management who undoubtedly reacted out of her emotion. I should have been banned from redeeming any bonus on jackpot, a month ago after I redeemed a $50 birthday bonus...

Username: diztrick

I spoke to live chat regarding when if ever my slotastic account will be eligible to redeem bonuses, a moment after my query, I was transferred to speak with management. So the management advised that my account on slotastic has a very high ratio, which I didnt argue, but I unreluctantly requested a free chip onto my jackpot capital account, and continued to boast of the account as having a much lower bonus ratio than slotastic. I asked for a free chip onto jackpot because I had just made a deposit the day prior, and mind you, that I never redeem deposit bonuses onto any of the deposits I had ever made on jackpot - so 99% of the time after making a deposit, I have had no problem being granted a freebie, except for when I spoke with management - who may have been offended with the way i responded to being condescendingly told on how to resolve my slotastic's 200% bonus ratio so that i may once again be able to redeem further bonuses.

Hi I hope you can help with this issue. I have sent verification forms today to process a withdrawl have deposited many times and and all I wanted to know if i withdrawl how long will the verification process take and when will the money be deposited to my bank? However you rep stated this:
Kiva: Your withdrawable balance is currently $0.Kiva: You were playing with a free bonus of $10 and as stated in our promotional terms and conditions the max you can withdraw on any free bonus is five times the bonus amount. You: What are you talking about? when? check this out DEPOSIT CONFIRMATION Thank you, Your deposit to Slotastic has been processed successfully and an amount of 46.50 USD has been credited to your Account ID sl-gitalee. Kiva: You were playing with a free bonus of $10 with the code REDFLUSH
Kiva: I am not seeing this deposit to your account today, what credit card did you use ?
my deposit today: 5/5/2011 2:21:46 PM Credit Card Deposit Approved! $46.50 5/5/2011 2:21:46 PM

mistake

Hopefully you can help me with this. I received an email from Allslots saying they were closing, they gave me a coupon code for 100 with a max withdrawal of 500 after 6000 playthrough. I played the required amount and had a balance of 1200 plus, they dropped it to 500 as the rules stated. I was told this was my money when I contacted customer support and I could continue to play with it as it was my winnings. I played my balance up to 2500 and requested a payout. I was sent an email and told it was denied and they had dropped my balance back down to 500 as that is the max payout. I have played several Casino's and have never ran into this. Does this sound right to you?

I AM TRYING TO CONTACT "SLOTASTIC"...TO HAVE A WORD OR TWO.
I LOVE SCRATCH CARDS AS A BREAK WHEN PLAYING SLOTS..I HAPPENED TO HIT ENOUGH TO PLAY LONGER..WHEN I TRYED TO CASH OUT..I WAS TOLD THEY ARE NOT VALID FOR PAYOUTS...WHAT A BUMMER I REALLY NEED THE 500.00 AS MY HUSBAND HAD A STROKE ,,I WAS ONLY PLAYING TO GET MY MIND OFF THINGS..NOW I AM MORE STRESSED...GINA

Got an e-mail promo from JPC Jan 5 for a 100% bonus on my next deposit. Although I found on prev depo's bonus rounds/free spins are sparse so your $ doesn't last long I deposited $50. I read the rules & claimed the applicable code prior to deposit. I was credited only 75% Contacted live help and was told "sorry for the confusion but your remaining bonus will be credited after your balance reaches $0." WTF? There was no mention of this anywhere. I sent an e-mail to support Jan 7 asking for an explanation. No response. Additional e-mail Jan 8, asking again for assistance with the initial matter AND asking why the remaining 25% bonus had not be credited as my balance was at $0 NO RESPONSE to either of my e-mails & I still have not rec'd remaining bonus. Also called their toll-free number 3 times - NO ANSWER once and cut off twice.
Being a newbie to CM can I PAB, now?

i download your casino from cm after download software couldnt download any games message come up download failed on all game so then i went live chat jake i asked jake i cant download games never got answer about 7mins so mind my mind up your custmers service is shit never any problames with mg software downloading game so i closed my account all so jake wasnt any help i think your casino is a joke

MY BAD PERHAPS, I JUST CHECKED AND I WON THE MONEY SATURDAY AND YESTERDAY WAS SUNDAY AND ALREADY THE WItHDRAWAL WAS APPROVED! THE WIRE TRANSFER HAS NOT MADE IT TO THE BANK YET BUT I'LL GIVE THAT 5 DAYS AND LET YOU KNOW

DID SOMEONE SAY 24 HOURS? ARE YOU A NEIGHBOR WITH AN M16? I PLAYED JACKPOT CAPITAL YEARS AGO AND GOT A WITHDRAWAL IN ABOUT 2 MONTHS OF 2000.00 (GOOD FOR THEM) THIS YEAR I TRIED TO WITHDRAW 7 or 8 hundred AND WAS TOLD (PROMISED) 2 DAYS ON THE 5TH DAY I PISSED AWAY THE WINNINGS../ THIS WAS AFTER BEING PROMISED 3 DAYS AFTER THE SECOND DAY. I'm NOW PATIENTLY WAITING FOR 2000.00 AGAIN BUT DON'T HAVE ANY HIGH HOPES ABOUT SPEED. OVERNIGHT EXPRESS WAS MY OPTION TOO FOR THE 7 or 8 HUNDRED AT A COST OF 200.00. WHAT USE IS THAT??? BANK WIRE THEN DID TAKE TOO LONG BEFORE I DID BREAK MY CARDINAL RULE OF NOT GAMBLING WITH A WITHDRAWAL. YASAMEEN SOUNDS FAMILIAR TO ME, PLEASE GET IT IN GEAR DEAR!!