Conversation Between fortunelounge and poser
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17th March 2009 06:47 PM
poser
Hi,
I have an issue with 7 Sultans Casino and hope you can help:
Yesterday, I recived a post from 7 Sultans with the offer to get 100% first deposit bonus on acc 7sr21214098 (telling I got the 50 free already)
So, I contacted chat support and asked about the offer:
He told me I was eligible for the 100%, because I only got 50 free and won on it.
Ok, I made a deposit of 45€, but when I tried to claim the bonus, it wasn't possible. So again to chat and another guy told me, that I'm not eligible, because I won with 50 free.
So I ask, why the mail ? And why did the first guy, after checking for 5 minutes, told me I WAS ELIGIBLE ??
Can you help me sort that out? (I still have the chat text and the email here)
THX
Ulrich
