fortunelounge
Accredited Casino Representative

still no reply
what is going on?

i am still awaiting you answer but reinstalled your software after an offer of a match bonus from Francois but when i tried to get this i was made to feel like a crook and a beggar by AJ one of the support staff. Why has everything changed in here as i always found you to be courteous and polite, Please will you look at this as i will NOT be returning otherwise.

hi there
unfortunately after a gr8 run with your casino(fortuneroom) i have been forced to uninstall the software as they refused point blank to look into an issue where a customer service agent had not noted the complaint on the break da bank again slot. I had over 60 spins with a 5 multiplier and during the initial spins the game froze only to have nme log back in to finf out that during all of these spins my account winnings were 30 pence(lol) I asked for this to be investigated but as i am deaf my partner has to phone for me and after so long it was not worth it. Please will you look at this and i will tey to come back to play there, and for any1 reading this apart from this issue in all my time with this group i have found them to be courteous and fair and generally have nothing bad to say about them.

I am waiting for my withdrawl of 160 to be paid by 7 Sultans Casino. My account number is 7sr36089709. I was promised it would be deposited a long time ago. This is unacceptable 7 sultans.

I have been waiting for a long time for my withdrawls since sept 28, I have 5 withdrawls coming to me of which I have recieved 3,since then it has been one excuse after another,the lounge wired a 900.00 withdrawl on thanksgiving day and since the Federal reseve was closed it was rejected.Then the lounge told me that my bank acct. # were not correct,which was hard to understand, since I recieved a withdrawl on 11/3/08 then again on 11/12/08 then again on11/20/08 on that bank account # There continued to be a delay so I sent in a new Bank acct.# for the wire transfer and to date I have not recieved another withdrawl,Since I have had to wait for well over 2 months for my withdrawls I think it only fair that I be wired my 2 withdrawls within the next 3 days.::::::Windybreeze

hi there, i am still unsure on how to use this site and do not want to post anything that could upset anyone, i am looking to speak with a rep from fortune lounge privately.
thanx
Suzie1975