Floyd GoWild
Dormant account

My experience with GoWild Casino; I feel like I've been robbbed!

Their terms and conditions say that we must deposit in the currency of our country to get their 100% first deposit bonus.
But they credited to me that bonus even thaugh I deposited in USD rather than in CAD.
Nov. 25th 2010.

And, I won a very good amount of winnings, and I played with them for almost 2 months!
I played many games, I had already finished to wager the bonus requirements.
I played Blackjack, many different slot games, 3 card poker, Baccarat, etc.

I made my first cashout on January 19th 2011.
They asked me for confidential documents and I sent them January 21st 2011.

And finally, they VOIDED all my winnings and only paid back the 125 US $ of my deposit.
But why would they let me play this whole time with my winnings including my deposit if they never intended to pay me?
I do feel like they robbed me.

Is there anyone who can help me?

Great to have you on board here finally ;-)

few months ago i was chatting with a nice lady of your support and we talked about online gambling etc.. i told her about this place and she didnt even know cm ;-) i said to her you need a rep here and now iam glad to see youre here. ;-)

Floyd,here is an attachment I sent finance at go wild after waiting 13 hours with no responce to my e-mail:PS Since i got no response from you or any returned phone call(I left 3 messages)During the next 12 hours I put all 2100 dollars back into your casino,which it what you hoped I would do.Don'When I deposited I had windows coming up everywhere asking if I needed help.but when I had a withdrawal,NO ONE WAS AVAILABLE I would have a better taste in my mouth if you had have helped me when I needed you.In case you didn't know ,when you call your casino,You HAVE to leave a message for someone to call you.I left 3 as far back as 15 hours ago.I* never got a call.I was sitting at computer playing at your casino about the whole time.(giving my money back)and its a cell phone ,so no excuse.I don't mind losing,but you know the longer I had to wait the more likely I was to put withdrawal back in.I guess you call this smart business?Is it really? George Robert Williams vgwr00027836

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