Conversation Between dutchrobin and steffigraff77

Any progress yet Dutch on my withdrawal? Its been several months and i have 5/6 outstanding. My username is mark7778

Hi Robin..username is mark7778. I have been a very loyal player and you are still not paying me!

I just sent support this email

I played a lot last month. My username is mark7778
I still have about 6 withdrawals from last month that have not been processed!
How long are these going to take? I was just about to deposit tonight and play- making a big deposit? I decided against it for the moment!
I like your casino but don't understand why you take so long processing withdrawals?

I did play here again..and after a run of losses i have made another withdrawal that appears to have gone into the black hole again? Can you sort it out please Robin.

Many thanks. Payments are up to date. I am ready to start depsoiting again. can we have an assurance that future withdrawals will not take so long?

Ok. looks like you haven't been back for the last four days? So 1st septmeber aint gonna happen.
How about this friday the 4th september? All withdrawals processed by then?

Thanks Robin..but can you actually give me a specific date by which they will be paid? the 'asap' is not good enough Robin! Lets agree on 3 days time..i don't thinks thats unreasonable. Can we agree on that? I will expect payment of my remaining two withdrawals by tuesday 1st September?

As promised you will then see some serious action from me once i can trust you that withdrawals will get processed.

Please post a message on here to say you are happy with 1st september?

Hi Robin
After you replied to my first message you have not replied to anymore? I received some withdrawals from over 6-8 weeks ago but am still waiting for two more. I would happily play here but only after all my withdrawals get sorted. I even reversed a withdrawal from 5 weeks ago in an effort to lose it and give up here but actually couldn't so i still have withdrawals pending.

Also your live chat and email support at nedplay has gone very quiet. I really don't want to go public after giving you a chance to sort things out but you are ruining any chance of establishing yourself as a safe casino.

I have made big deposits here and you upgraded me to a VIP. Is this how you treat your VIP players? come on Robin..sort all this out. There are too many players this is affecting.

( mark7778 on nedplay)