dutchrobin
Senior Member

Hi Steffigraff77,

I checked your account and noticed that from the 7 withdrawals you did you received 5 and 2 are not paid. I will push these payments and make sure you receive them asap.

You can rest assure that you I will do this for you.

Kind Regards,
Robin

Hi Robin
After you replied to my first message you have not replied to anymore? I received some withdrawals from over 6-8 weeks ago but am still waiting for two more. I would happily play here but only after all my withdrawals get sorted. I even reversed a withdrawal from 5 weeks ago in an effort to lose it and give up here but actually couldn't so i still have withdrawals pending.

Also your live chat and email support at nedplay has gone very quiet. I really don't want to go public after giving you a chance to sort things out but you are ruining any chance of establishing yourself as a safe casino.

I have made big deposits here and you upgraded me to a VIP. Is this how you treat your VIP players? come on Robin..sort all this out. There are too many players this is affecting.

( mark7778 on nedplay)

Hi Robin,
It is now two weeks since my withdrawal was processed and it is still not paid. Please let me know when I can expect my money. If I don't hear anything soon I will have no choice but to PAB.
Regards,
newjam

Okay Robin. I'll cool down for the week-end, but please make things happen

Regards
Bosse388

Dear Bosse388,

I received your message and I have replied to you about this case to resolve it.

Kind regards,
Robin

Hi Newjam,

I am sorry that I have missed your post earlier in here. I will check this out for you and report to you.

Kind Regards,
Robin

Hi Robin,
No response to my earlier post. Is it too much to ask when I am likely to be paid?
Regards,
newjam (nedjam on Nedplay)

Hi Robin

I am so tired of being taken for a fool. It's now a week ago you promised to solve your internal proplems and proces my withdrawel. I haven't even received one of your normal mails with the irritating : as soon as possible. I can see that you have been in here both yesterday and today without reacting. I also see that other players are being "put on withdrawel ice". Actually I haven't been able to locate anyone who has been paid.
If I don't get my money latest tomorrow, I'll post a sharp thread in the forum here at Casionomeister, as well as post warnings about Nedplay in every single forum I'm a member of on the internet (16 forums). A copy of this has been forwarded to "pitch a bitch" webmaster Max

Bosse388

Hi Robin,
I made a withdrawal and it's now seven days since my documents were oked and I was told the withdrawal was being processesed. This seems a long time for a microgaming casino. Could you look into it for me please. My username is nedjam. Thanks.
newjam

Hi Robin
It would be nice, if you soon would give me some feedback on my complaint, and respond to my e-mails.

Bosse388