doylesdavemcat
I-Gaming Industry Representative

Doyles is the worst casino I have ever delt with in my life
I will never play or advise anyone to put their money on doyles

my doyles account was closed for months, called support desk when I did not manage to log in.
called 10 times during the time my account was closed, and got a few different stories in those calls
the first few calls I was told that the person I need to talk to is not there and that they will call me back which was not always what happened...at the end I was told that all my money is safe that I should not worry, and that the casino is changing the way the casino works and the systems,
witch sounded normal to me so I called back after a few days to see the progress of my account when I spoke to David who reopen my account and informed me that I only got 500$ instead of the 3234$ that I had, I was totally shocked because I was reassured the money was 100% safe and advised not to worry
I think this is very unfair and totally disagree with this decision if I would of lost money then what would of happened would the casino pay me back the money I had lost.
awaiting your reply.

why is no one getting back to me about my complaint

my doyles account was closed for months, called support desk when I did not manage to log in.
called 10 times during the time my account was closed, and got a few different stories in those calls
the first few calls I was told that the person I need to talk to is not there and that they will call me back which was not always what happened...at the end I was told that all my money is safe that I should not worry, and that the casino is changing the way the casino works and the systems,
witch sounded normal to me so I called back after a few days to see the progress of my account when I spoke to David who reopen my account and informed me that I only got 500$ instead of the 3234$ that I had, I was totally shocked because I was reassured the money was 100% safe and advised not to worry
I think this is very unfair and totally disagree with this decision if I would of lost money then what would of happened would the casino pay me back the money I had lost.
awaiting your reply.

bogdan cnis

user name:melogf57
cniso

my doyles account was closed for months, called support desk when I did not manage to log in.
called 10 times during the time my account was closed, and got a few different stories in those calls
the first few calls I was told that the person I need to talk to is not there and that they will call me back which was not always what happened...at the end I was told that all my money is safe that I should not worry, and that the casino is changing the way the casino works and the systems,
witch sounded normal to me so I called back after a few days to see the progress of my account when I spoke to David who reopen my account and informed me that I only got 500$ instead of the 3234$ that I had, I was totally shocked because I was reassured the money was 100% safe and advised not to worry
I think this is very unfair and totally disagree with this decision if I would of lost money then what would of happened would the casino pay me back the money I had lost.
awaiting your reply.

Hey Doylesdavemcat
Happy Birthday
Have a great one today.
~T~